Food & Beverage Supervisor-staff Accommodation

4 weeks ago

Banff, Canada Innvest Hotels oa Royal Canadian Lodge & Charltons Banff Full time

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivalled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**THE ROLE**:
To lead, teach, coach and inspire a dynamic team in the Evergreen Restaurant & Lounge and Banquet functions to provide our guests with phenomenal dining experiences.

**ACTIVITIES**:
The duties and responsibilities of the Food & Beverage Supervisor include, but are not limited to the following:
 To ensure the level of service is harmonized by our menu, which displays the highest level of culinary skills, evident in all areas of presentation and preparation.
 Exceptional interpersonal skills to enhance both the presentation and service standards throughout the operation.
 Provision of exceptional guest service, going above and beyond to ensure total guest satisfaction. Lead by example.

 Supervise and co-ordinate activities of food and beverage servers and other serving staff.
 Actively participate in new-employee training in accordance with the Food & Beverage Employee Orientation program.
 Conducting continuous wine and cocktail knowledge and service training.
 Participate in Month End Liquor Inventory counts ensuring accurate reporting.
 Organization and maintenance of liquor storage area.
 Ensure that all banquet requirements are organized and well executed ensuring group satisfaction.
 Maintain daily liquor room inventory controls.
 Liaise with the Conference Services and Catering Team to assist Group Convenors to enhance their experience.
 Participate in weekly food and beverage meetings to ensure that all details of up-coming events are understood.
 Ensure proper beverage service in accordance with Alberta Liquor Laws.

**COMPETENCIES WE ARE SEEKING**:

- Minimum 3 years experience supervising and in fine dinning services.
- Experience in Food & Beverage Service, with a strong knowledge of the Food & Beverage service process.
- Exceptional interpersonal skills to enhance both the presentation and service standards throughout the operation.
- Excellent communication, guest service and up-selling skills.
- Team player and a self-starter, yet able to work independently.
- Mixology or the ability to make traditional cocktails and create new ones.
- Familiarity with local liquor laws and the ability to enforce them.

**Physical Requirements**:

- Position involves standing & walking for extended amounts of time.
- Must be able to lift and carry 20lbs.

**Job Types**: Full-time, Permanent

Pay: $19.47 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

Work Location: In person

Expected start date: 2024-06-10

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