Consultant Ii, Digital Distribution

3 weeks ago

Ottawa, Canada Intact Full time

As an ambassador for IFC suite of technological solutions, you provide System training and technical support to internal/external business partners. You are responsible for facilitating and establishing electronic computer connections to enable the transfer and processing of insurance information with our Broker partner network. You will promote, and conduct needs analysis on systems, Connectivity, training and workflow processes while offering and implementing suggestions for improvement.
- Maintain and develop knowledge of INTACT systems, products, and any system enhancements or new product launches. Deliver training on IFC’s Broker technology. Update internal stakeholders and deliver and conduct follow-up visits on system training to Brokers.

Maintain and develop knowledge of Broker management and Broker quoting systems
- Rollout and training of Intact’s new Contact POS System to brokers. Ongoing monitoring of results for building and implementing action plans for continual improvement of new systems and technology.
- Provide training and coaching to Helpline agents
- Maintain and develop knowledge of eDoc technology, including the Intact APP, rollout and secure Dec suppression from Brokers, working with regional management in rollout strategy
- Recommend process and/or technology changes to improve business results and maintain competitiveness, including the development of Contact PL.

**Your Skills**
- University degree or related business experience
- Completion of or progress toward a Certified Insurance Professional (CIP) designation
- Minimum of three years prior experience in a underwriting role at an intermediate or senior level
- Computer literacy including a high level of knowledge in Halcion, Savers, Contact and other policy processing systems is essential and familiarity with Lotus Notes, Outlook and Microsoft Office is preferred.
- Individual must hold a valid Driver’s Licence and have a willingness to travel within the geographic territory of the region. This role requires frequent travel.
- Individual must possess the following skills; ability to teach the Adult Learner; sound knowledge of Personal Lines products, guidelines and underwriting rules

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

- Inspiring leaders and colleagues who will lift you up and help you grow
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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