Operations Administrator

3 weeks ago

Victoria, Canada Giftbit Full time

**COMPANY INTRO**

Giftbit makes rewards simple and remarkable.

Giftbit’s dynamic team shape the company’s principled, product-led culture. The intuitive Giftbit product, the excellent customer experience, and our work environment, are all founded on Giftbit’s 8 cultural principles. Complemented by clear business strategy, these principles guide the actions and decision-making of the people at Giftbit.

**THE ROLE**

As the Operations Administrator, you will play a critical role in ensuring the smooth operations of our team for this _12-month maternity leave coverage._ You will be responsible for managing the human resources administration for our small, remote team, as well as overseeing some of the operational day-to-day activities of the organization. You will have strong administration experience and be able to manage multiple tasks simultaneously while under pressure.

**WHAT YOU’LL DO**
- Manage the onboarding and offboarding processes, including orientation and training of new employees.
- Ensure the accuracy and completeness of employee records and HR data.
- Support Giftbit’s Finance Administrator and bookkeeper in the administration of payroll and benefits and other financial processes.
- Develop and implement policies and procedures, and ensure compliance with company policies and procedures.
- Manage some of the day-to-day operations of the business operations department.

**WHAT YOU CAN BRING**
- Bachelor's degree in business administration, or a related field.
- Proven experience in operations administration or a similar role.
- Enthusiasm and motivation. You are self-driven.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management skills. The ability to work under pressure and manage multiple tasks simultaneously.

**EXTRAS WE’D VALUE TOO**
- A solid understanding of the internet and software as a service (SaaS).
- Proficiency in using business software tools (Intercom, OpenPhone, Notion, Google Workspace, Slack, spreadsheets, etc.)

**OPPORTUNITIES AT GIFTBIT**

One of our 8 Cultural Principles is adopting a growth mindset. We invest in the professional development of our team. You will have opportunities to grow your skill and perspective with education, conferences, and relevant training.

Work at Giftbit is meant to support success and prosperity in the fullness of your life. We promote holistic self-care and health. We offer flexible workspace options. We celebrate the diversity of people’s strengths in an inclusive team environment that embraces learning and improvement.

**YOUR APPLICATION**
- Compensation: $55,000-70,000_

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