Auto Service Dispatcher

2 weeks ago

Orleans, Canada Jim Keay Ford Lincoln Full time

Jim Keay Ford Lincoln is a family owned automotive dealership that has been in business in the Ottawa market for over 40 years.

We are seeking a hard-working, energetic and experienced _**Service Dispatcher**_to join our Service winning service team.

The Dispatcher main focus is to control, assign and monitor work flow throughout an automotive dealership service repair shop, consisting of approximately 15 auto technicians, while taking into account individual training specialties and skills of each individual to maximize efficiency of the repair times.

**Job Type: Full-Time and Part-Time**

**Schedule: Monday to Friday**

**Compensation: Commensurate with experience**

**What we’re looking for**:
**Specific Skills**
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Great at multi-tasking
- Excellent verbal communication and writing skills.
- Problem solving and critical thinking skills.
- Good computer skills.
- Good problem-solvers
- Organized and pays attention to detail.
- Ability to negotiate win-win scenario’s for the customer.
- Results oriented and accountable.
- Ability to work independently or within a team.
- Adaptable to work evening and weekend shifts as scheduled.

**Education & Experience**
- Minimum Grade 12 High School Diploma.
- A fundamental understanding of automotive mechanical functions.
- Ability to read and comprehend instructions and information.
- PBS computer system an asset
- Excellent oral and written communication skills.
- Full job description is available upon request_

**What we offer**:

- Positive and friendly working environment
- Honesty and integrity
- Advancement opportunities
- Company events
- Employee Assistance Program
- Extended Health Care Benefits
- Pension Plan
- Free parking
- Paid time-off
- Staff pricing
- Commission on referrals

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Orleans, ON K1C 2X8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- dispatching: 1 year (preferred)

Work Location: In person

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