Client Service Representative

5 months ago


Niagara Falls, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._

How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Niag.Falls-Lundys Lane&Leonard

Employment Type

Regular

Weekly Hours

30

**Skills**:
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Standards Compliance, Transaction Services



  • Niagara Falls, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Niagara Falls, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Niagara Falls, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Niagara Falls, Canada SWS Warning Lights Inc Full time

    **Job Title**:Inside Sales -Client Experience Representative (CXR) **Responsibilities**: - Delivering world-class service as a member of front-line sales team to end users, distributors, OEM’s through building and maintaining relationships with both internal and external partners. - Conduct consistent check-ins with clients, obtaining feedback, and...


  • Niagara Falls, Ontario, Canada Mamma's Inn Full time

    We are seeking a professional and detail-oriented Luxury Guest Service Representative to join our team at Mamma's Inn.About the RoleThis is a permanent, full-time position working 35 hours per week. The ideal candidate will have excellent communication skills, be able to work well under pressure, and possess a positive attitude.The Luxury Guest Service...


  • Niagara Falls, Ontario, Canada HMG Careers Full time

    About the RoleWe are seeking a highly motivated and adaptable individual to join our team as a Remote Customer Service Sales Representative in Niagara Falls, ON. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key ResponsibilitiesProvide excellent customer service and...


  • Niagara Falls, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Niagara Falls, Canada*** Job Title: Customer Service/Technical Support Representative (Hybrid) **Job Description**: The Customer Service/Technical Support Representative interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of...


  • Niagara Falls, Ontario, Canada Burger King Full time

    We are seeking a Customer Service Representative to join our team at Burger King. As a Customer Service Representative, you will be responsible for providing excellent customer service to our guests, working in a fast-paced environment, and maintaining a clean and safe workspace.Key Responsibilities:Provide exceptional customer service to guestsWork...


  • Niagara Falls, Canada Cantex Distribution Inc. Full time

    **Position Title**: Customer Service Representative **Key Responsibilities**: - Provide accurate information about products, pricing, and order status. - Assist customers in placing orders, and provide guidance on product selection. - Process and manage customer orders, ensuring accuracy and timely delivery - Collaborate with the warehouse and logistics...


  • Niagara Falls, Canada Webhelp Full time

    **Customer Service/Support** **Location** - Niagara Falls, Canada*** Job Title: Customer Service/Technical Support Representative (Hybrid in Niagara Falls) **Job Description**: calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client products and/or services. (Military...


  • Niagara Falls, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Niagara Falls. In this role, you will be responsible for taking customer orders, preparing food items, and ensuring excellent customer service at our food counter.Key Responsibilities:Greet customers and take their orders efficiently.Prepare food items...


  • Niagara Falls, Ontario, Canada Guruwali Holding Inc. Full time

    Job OverviewWe are seeking a skilled and customer-focused Hotel Services Representative to join our team at Guruwali Holding Inc.As a key member of our hospitality staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

  • Service Representative

    2 months ago


    Niagara Falls, Canada YOUNGS INSURANCE BROKERS INC. Full time

    **COMMERCIAL ACCOUNT REPRESENTATIVE** Assertive, highly motivated team players with initiative, you possess the ability to manage multiple priorities. Able to provide the best service to satisfy the needs and expectations of our clients. The ability to multi-task, and stay organized coupled with strong communications skills to work hand and hand with senior...


  • Niagara Falls, Canada Boggio Family of Pharmacies Full time

    **Job description** Boggio Family of Pharmacies is looking for a Part-Time Customer Service Representative to join our team in Fonthill. The Customer Service Representative works in the front shop and provides excellent service to all of our patients and customers. Come join a dynamic team and start your career with us today! **Duties &...


  • Niagara Falls, Canada Boggio Family of Pharmacies Full time

    **Job description** Boggio Family of Pharmacies is looking for a Part-Time Customer Service Representative to join our team in Niagara Falls. The Customer Service Representative works in the front shop and provides excellent service to all of our patients and customers. Come join a dynamic team and start your career with us today! **Duties &...


  • Niagara Falls, Canada Boggio Family of Pharmacies Full time

    **Job description** Boggio Family of Pharmacies is looking for a Part-Time Customer Service Representative to join our team in Niagara Falls. The Customer Service Representative works in the front shop and provides excellent service to all of our patients and customers. Come join a dynamic team and start your career with us today! **Duties &...


  • Niagara Falls, Ontario, Canada Burger King Full time

    Job SummaryWe are seeking a motivated and detail-oriented Customer Service Representative to join our fast-paced team at Burger King. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and maintaining a clean and safe working environment.About the RoleThis is a full-time...


  • Niagara Falls, Canada U-Haul Full time

    **Customer Service Representative/Mechanical Experience**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and...


  • Niagara, Canada Peter Rainville - Desjardins Insurance Agent Full time

    **Company: Peter Rainville Insurance and Financial Services Inc.** **Position**: Customer Service Representative **Location of Work**: 3930 Montrose Rd, Unit 8, Niagara Falls, ON L2H 3C9 **Type**: Full Time Position **Employment Start Date**:As soon as possible **Salary Range**: $40,000 - $50,000 annually A successful Desjardins Insurance Agent is...


  • Niagara Falls, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Niagara Falls is looking for a Customer Service Representative to provide exceptional customer experiences. As a Cashier, you will be responsible for handling customer transactions, resolving issues, and maintaining a positive shopping environment.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...