Caseworker/ccw

**Title**: Case Worker Full Time *female designated **

**Location(s)**:Lisgar Supportive Housing

**Salary**:$49,528- $55,749 per annum based on work experience

**Hours**: 35 Fulltime Hours (70Hours Bi-weekly)

**Employer**:John Howard Society of Ottawa

**Closing Date**:Wednesday, December 6th

**Start date**: As soon as possible.

**About the environment**:Employees at JHS Ottawa say the organizational culture is supportive, innovative, and focused on creating a caring environment for both clients, and staff. At JHS Ottawa, you will find an employer that celebrates the uniqueness of each of its staff members and is committed to promoting an engaging working culture where all employees are encouraged to live their strengths and realize their potential. JHS Ottawa will provide permanent new employees access to a benefit plan, four weeks vacation annually, a Defined Contribution Pension Plan after the eligibility waiting period, and opportunities for continual learning and development.

**About who we support**:Our employees are supporting a diverse client group including youth and adults, all genders, from a wide cross-section of social, ethnic, linguistic and cultural backgrounds who are representative of our broader community. We are accountable to the people we serve by providing the highest quality of service with integrity through the delivery of responsive, innovative and evidence-informed approaches.

**Job Summary**: The John Howard Society is set to open a new supportive housing January in the heart of Centretown, designated for adult woman who have experienced chronic homelessness.

This position is your opportunity to help establish a new housing program from the ground up It is an exciting role that requires strong leadership skills, creativity, and a passion for developing safe and resilient communities for vulnerable women. With a caseload up to 15 women, your role will be to establish strong relationships within the community, develop the implementation of client-centered care plans, to liaise with a variety of community partners to enhance support mechanisms, while also helping to foster a residential space of inclusion, safety, and belonging for all residents.

**Indigenous applicants are encouraged to self-identify.**

**Responsibilities**:
Clinical/Casework Responsibilities
- Complete relevant assessments to evaluate the resident’s areas of need, and to develop and implement an intervention plan to address those needs.
- Maintain knowledge of and assist clients with referrals to appropriate community service agencies
- Provide structured individual counselling with caseload at a minimum of once per week in their apartments as per Housing First best practices
- Understand individuals who struggle with addictions, aggression, physical and mental health limitations, and gender specific challenges through a trauma-informed lens
- Promote Indigenous beliefs, values, and traditions that enhance health
- Work with a client-focused, assertive case management approach to foster housing stability
- Understand and respond to the unique challenges faced by Indigenous clients
- Establish achievable, specific goals with the client, and identify intermediate targets for change
- Competency using various data collection tools and case management software
- Prepare and attend all clinical supervision sessions as required
- Maintain professional development through participation in relevant training, participation in supervision and through counselor development plans

Program/Building Responsibilities
- Intervene and provide support to client crises and basic needs
- Adhere to all security and safety protocols associated with Lisgar
- Attend staff meetings as required
- Facilitate excellent collaborative relationships with colleagues and provide coverage when required
- Assist in maintaining a positive environment for clients and colleagues
- Actively engage with the Cultural Outreach Worker and other Minwaashin staff to support clients with their housing stability and promote a healthy living environment
- Actively communicate with Support Workers to support clients and building safety
- Participate in the on-call rotation, adhering to the relevant policy and procedures
- Perform other duties as may be occasionally requested

Report Writing/ Administrative
- Maintain client master files by affixing any relevant internal or external documentation
- Ensure client file notes are maintained on the client information management system
- Produce additional written reports and records as required
- Produce all documentation associated with program research and evaluation within deadlines
- University Degree/College Diploma in a Social Services program
- Minimum (1) years’ experience in a case management role with the homeless population
- Knowledge of the history, culture, and unique needs of homeless Indigenous people
- Knowledge of the unique challenges faced by women experiencing homelessness
- Experi