Technical Product Manager

1 month ago

Toronto, Canada Method:CRM Full time

**Opportunity**

Our Product team is growing and we’re looking for a Technical Product Manager who is ready to lead the evolution of our no-code platform. As our newest Product Manager, you’ll steer a passionate team focused on empowering small and medium sized businesses.

**About Method**

At Method, doing fantastic work is just as important as looking out for each other and our community. From flex hours, full benefits and monthly team events to our Method:Gives program, we do our best to support both our employees and community. You can learn more about Method and our team here

**The Role**

**Analytics/Insights**:

- Measure and analyze product usage, and customer behaviours to derive insights for feature requirements and product roadmaps.
- Conduct interviews with customers and stakeholders to gather qualitative feedback.
- Maintain market awareness through networking to bring best practices to Method.
- Perform competitive analytics to understand the market position.

**Strategic Doer**:

- Develop and execute on roadmaps aligned with business goals, focusing on solving customer pain points.
- Balance immediate customer needs with the company's long-term growth.
- Drive the creation of detailed product requirements and facilitate grooming sessions.
- Maintain a pipeline of future work, ensuring proactive planning.
- Understand vendor/partner technology updates and incorporate them into the product strategy.

**Product Ownership**:

- Triage and prioritize bugs, maintaining clear communication with stakeholders on resolutions.
- Ensure availability for the team to clarify requirements and make decisions.
- Maintain and share release notes, collaborating with marketing and education teams.
- Provide backup support on the product team as needed.

**Technical Skills**:

- Be a domain expert in using no-code tools.
- Have a solid understanding of using and training AI tools.
- Assist in writing and maintaining technical documentation.

**Collaboration**:

- Foster personal relationships within the team and encourage collaborative efforts.
- Evangelize the team's contributions across the company, maintaining a positive outlook.

**Contribution**:

- Participate in creating a company wide roadmap.
- Assist in improving software delivery processes.
- Engage in strategic thinking to enhance company processes for efficiency.

**What You Bring**
- Extensive experience in product management, with a proven track record of delivering successful software products.
- Deep understanding of no-code/low-code platforms and experience working on products in this space is highly desirable.
- Strong technical background with knowledge of AI technologies.
- Excellent analytical and problem-solving skills, with the ability to translate complex concepts into actionable product requirements.
- Experience with foundational research in coordination with User Research and Product Data teams and knows how to ask the right questions to get good quantitative and qualitative data.
- Exceptional communication and collaboration skills, with the ability to effectively engage with cross-functional teams and stakeholders.
- Proven leadership capabilities, with experience leading and motivating teams to achieve ambitious goals.
- Familiarity with SQL and Python is a bonus.

**What We Offer**
- Fun team collaborative environment.
- Small company experience - working for a small company like Method gives you deep insight to the inner workings of how a software company operates, as you will be expected to be involved in many discussions: It is the kind of experience you can only get from a small company.
- Training - You will receive initial and ongoing training on Method’s products, policies and procedures, as well as a quarterly professional development budget.
- Great downtown location - Method is located right in the heart of Toronto’s young and vibrant ‘King West’ technology hub at the corner of Adelaide and Spadina Ave.
- Health care, vision and dental plan.
- Company and team social events.

**Hybrid Policy**

At Method we are working on a hybrid schedule. All teams work 2-3 times each week from our office in downtown Toronto.

**In your first 30 days, you will**:

- Onboard with the Product and Development teams, understanding Method’s values and collaboration culture.
- Become proficient in internal communication tools and practices.
- Acquire deep knowledge of the product area, goals, and team members.
- Complete Method’s Bootcamp and set tailored goals for the quarter.

**In your first 60 days, you will**:

- Dive into the product discovery and delivery process.
- Begin prioritizing the no-code backlog to execute on the no-code vision
- Start forming close working relationships with the development and design teams.
- Initiate contributions to the product team's culture and best practices.

**In your first 90 days, you will**:

- Lead projects that bolster the company's objectives.
- Become a key player in your de

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