Field Service Representative
5 days ago
Siemens Healthineers is building tomorrow’s talent. Shape the future with us.
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technologies around the world.
Why you’ll love working for Siemens Healthineers;
- Freedom and a healthy work-life balance - Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
- Be part of exciting and innovative projects that help solve some of the world’s most significant health problems.
- Engaging, challenging, and fast evolving, cutting edge technological environment.
- Opportunities to advance your career.
- Competitive total rewards package.
- Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
- Contribute to our social responsibility initiatives focused on access to education and technology, and sustainability, making a positive impact on communities.
- Participate in our celebrations and social events.
- Opportunities to contribute your innovative ideas and get paid for them
- Employee perks and discounts.
- Diversity and inclusivity focused.
- Siemens Healthineers is proud to be a Great Place to Work-certified company® in Canada for 2020-2021, 2021 Best Workplaces in Ontario, and 2021 list of Best Workplaces for Women.
Siemens Healthineers in Canada stands for engineering expertise with a pioneering spirit in exploring and developing business opportunities to help healthcare providers achieve their goal of improving outcomes while reducing costs. Our 800 employees in Canada located across Canada and 54,000 worldwide, work together to deliver solutions for healthcare providers, resulting in 70% of medical decisions being influenced by the technologies we provide.
Our impact:
- 70% of critical clinical decisions are influenced by the type of technology we provide.
- More than 31 million Canadians benefit from Siemens Healthineers products every year.
- An average of 85,000 Canadians per day receive treatment or tests from a Siemens Healthineers device.
- Siemens Healthineers participates in 30 healthcare research collaborations in Canada and around the world.
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We are currently looking for a Field Service Representative specialized in servicing Medical Imaging equipment in the Montreal region.
Position Overview:
The Field Service Representative is a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens Medical Imaging equipment at customer sites. Our FSRs represent the "Face of Siemens" to the customer. Field Service Representative reports directly to the Regional Service Manager at Siemens Healthcare Canada.
**Responsibilities**:
Our Field Service Representative will perform service, preventative maintenance and modifications on Medical Imaging equipment at customer sites with mínimal supervision. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
Required Knowledge/Skills, Education, and Experience:
- Minimum Technical Degree or Equivalent Experience
- Experience in testing, repairing and maintaining medical equipment
- Strong electronics and computer background needed
- Previous experience with the following required: Medical Imaging equipment
- 4-5 years of field service experience is an asset
- Willing to work different shifts as business needs dictate, including willingness to work overtime as required
- Must be able to work both individually and in an established team setting
- Strong customer service and communication skills
- Bilingual (French and English) speaking and writing
- Must be proficient in the use of tools and service test equipment
- Valid driver's license and good driving record required
- Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
In our continued commitment to prioritize colleague health, comply with customer/business partner requirements, and help preserve our business continuity, Siemens Healthineers requires employees, contractors, and business partners to be fully vaccinated with relevant dose(s) of a Health Canada approved vaccine for all new hires by their start date.
"Fully vaccinated" means it has been 14 days after receiving the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (i.e. two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series), and which may include, at the Company’s discretion, any further doses in accordance with Health Canada guidelines.
Exemptions will only be granted for medical reas
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