Academic Support Associate

2 weeks ago

Hamilton, Canada McMaster University Full time

Schedule

Monday - Friday, 8:00am - 4:00pm (Hybrid schedule)

Education Level

Bachelor’s degree in a relevant field.

Career Level

Minimum of 2 years of relevant experience

DeGroote’s Student Experience team supports all students at the DeGroote School of Business - BCom, MBA, specialized graduate programs and PhD students. As an integrated team, we champion new ideas, collaborate across boundaries, and learn continually to deliver a consistent and inspiring student experience. Our school’s culture is captured by three values: Generosity, Innovation and Collaboration.

The MBA Student Experience team works out of the Ron Joyce Centre in Burlington, ON.

**JOB SUMMARY**:
**PURPOSE AND KEY FUNCTIONS**:

- Effectively discern appropriate action to be taken to address less complex and moderately complex student inquiries including resolving issue, forwarding to an Academic Advisor or Departmental representative.
- Deal sensitively, responsibly, and calmly with students who present with serious medical, social, and psychological issues, and refer to appropriate care.
- Identify and analyze problems and requests and prepare recommendations for review and approval.
- Collect, analyze, assess, and summarize information relevant to the decision-making process and develop recommendations for final approval and implementation.
- Ensure that students understand that all course and program selections adhere to established academic, requisite, and graduation requirements for their registered or intended program.
- Advise registered students of program options and requirements which requires maintaining knowledge of course and program curriculum.
- Assist with the assessment of admission decisions for applicants to University programs based on established requirements, requisites, University guidelines, and enrolment numbers.
- Provide guidance and information to students regarding appropriate procedures and policies for the submission of Petitions for Special Consideration, Senate Student Appeals, and other processes.
- Develop customized strategies for less complex and moderately complex issues to assist students who are not academically eligible to continue in their program.
- Conduct formal reviews and evaluations of students' academic records to ensure eligibility to continue and to graduate from a program.
- Create, modify, and maintain accurate master and customized advisement reports to reflect current and past degree requirements.
- Assist in the process to ensure accuracy of eligible graduates for each convocation.
- Review, assess, and make judgement decisions regarding requests for the accommodation for missed academic work.
- Assess the legitimacy of claims for additional transfer credits made by applicants from a wide range of national and international educational institutions.
- Liaise with faculty and staff to advocate on behalf of students.
- Participate in the Faculty Recruitment plan by representing the faculty at various events including, but not limited to, information sessions and fairs.
- Act as a resource to Chairs, Associate Chairs and faculty members on all matters related to undergraduate education, students, and issues where precedents and best practices are relevant.
- Assess student priority for limited registration in courses and provide suitable alternatives if degree requirements cannot be met because of lack of availability.
- In consultation with Academic Advisors and Assistant Dean, make decisions to provide students with access to courses and programs and complete necessary follow-up using various in-house and web-based computer systems and tools.
- Coordinate grade submissions, authorize grade changes, and maintain accurate records for Faculty-based courses.
- Write a variety of documents including, but not limited to, correspondence, meeting minutes, forms, professional accreditation certification, certifications letters, and guidelines.
- Prepare various standardized reports as required.
- Respond to inquiries regarding programs, admissions, course selection, registration, and correspond with faculty and other University departments regarding curriculum requirements.
- Refer students to appropriate resources, information, and services across the University.
- Provide information for the development of recruitment publications.
- Scrutinize documents such as the University Calendar for changes.
- Mediate extensions, accommodations, and exam deferrals on behalf of the student where there are extenuating circumstances.
- Review and process requests for Letters of Permission permitting students to complete appropriate courses at other universities.
- Provide input and work collaboratively with staff from the Office of the Registrar and other Faculties for on-going system and database improvements, implementation, and development.
- Collaborate with others to develop academic plans for students with identified disabilities and advise on appropriate course selection, load, and r

  • Academic Integrity Specialist

    6 days ago

    Hamilton, Canada McMaster University Full time

    The Academic Integrity Specialist serves as a resource to faculty, students and staff on all matters related to academic integrity. This includes managing the implementation of the Academic Integrity Policy, educating the university community on academic integrity issues, and developing procedures to prevent academic dishonesty from occurring. This position...

  • Manager, Academic Experiential Learning

    4 days ago

    Hamilton, Canada McMaster University Full time

    Schedule Monday - Friday, 8:30am - 4:30pm (Hybrid schedule) Education Level Undergraduate degree required; advanced degree (Master’s) preferred. Career Level Minimum of 3 years management experience, ideally in a post-secondary setting, and 5 years related experience with experiential learning at the post-secondary level. Experience writing reports...

  • Academic Advisor

    1 week ago

    Hamilton, Canada McMaster University Full time

    Schedule Monday - Friday, 8:30am - 4:30pm (Hybrid schedule) Education Level Bachelor's degree in a relevant field. Career Level Requires a minimum of 3 years of relevant experience. UNIT/PROJECT DESCRIPTION: DeGroote’s Student Experience team supports all students at the DeGroote School of Business - MBA, BCom, specialized graduate programs and PhD...

  • Assistant to Associate Dean

    1 week ago

    Hamilton, Canada Mohawk College Full time

    **Assistant to Associate Dean** Status**:Full Time **Hours**: Monday - Friday, 35 hours/week **Home Campus**: IAHS **Payband**: G **Rate of Pay**:$30.87 **Posting Date**:March 17th, 2023 **Closing Date**: March 23rd, 2023 at 7:00 pm EST We support and encourage the contributions of our diverse employees. We are committed to nurturing an equitable,...

  • Program Support Officer

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Program Support Officer** **Status**:Full Time **Hours**:Monday to Friday; 35 hours/week *** **Campus**: IAHS *** **Pay Band**:E *** **Rate of Pay**:$26.47 *** **Posting Date**:May 18th, 2023 *** **Closing Date**:May 25th, 2023 at 7:00pm EST We support and encourage the contributions of our diverse employees. Supported by a new strategic plan...

  • Academic Coach

    4 weeks ago

    Hamilton, Canada Aristos Education Full time

    Aristos Education Services is seeking passionate and professional individuals to work as academic coaches for the StudySpot and Academic Behaviour Coaching programs in the Hamilton and Burlington areas. Our coaches work one on one with students in all grades to provide academic support for organization, planning, exam prep and executive function skills. Our...

  • Academic Coach

    5 days ago

    Hamilton, Canada Aristos Education Full time

    Aristos Education Services is seeking passionate and professional individuals to work as academic coaches for the StudySpot and Academic Behaviour Coaching programs in the Hamilton and Burlington areas. Our coaches work one on one with students in all grades to provide academic support for organization, planning, exam prep and executive function skills. Our...

  • Academic Rheumatologist

    3 weeks ago

    Hamilton, Canada McMaster University Full time

    Job Description ACADEMIC RHEUMATOLOGIST  Department of Medicine, McMaster University  The Department of Medicine, Faculty of Health Sciences at McMaster University and Hamilton Health Sciences/St. Joseph’s Healthcare invite applications for an Academic Rheumatologist to join the Division of Rheumatology. This is a full-time faculty position for a...

  • Academic Skills Program Coordinator

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Mon-Fri, 8:30am-4:30pm, 35 hours per week **Education Level** Bachelor's degree in a relevant field of study. **Career Level** Requires 3 years of relevant experience. **Unit/Project Description**: The Student Success Centre (SSC), Student Affairs serves an integral, central role in the development and provision of innovative programs and...

  • Program Support Officer

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Program Support Officer (Appendix D/Temporary Assignment: August 2023 - August 2025)** Status**:Appendix D/Temporary Assignment: August 2023 - August 2025 **Hours**:Monday to Friday; 35 hours/week **Campus**: Fennell **Pay Band**:E **Rate of Pay**:$26.47 **Posting Date**:August 9th, 2023 **Closing Date**:August 15th, 2023 at 7:00pm EST We support...

  • Academic Clinical Psychologist/Full

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    Job Description MICHAEL G. DEGROOTE SCHOOL OF MEDICINE, Hamilton, Ontario Department of Psychiatry and Behavioural Neurosciences Academic Clinical Psychologist/Full-time Faculty Member – Anxiety Disorders We invite applications for an outstanding opportunity available for the full-time position of Academic Clinical Psychologist/ Full-time...

  • Admin Assistant, Academic

    4 days ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday-Friday, 8:30am-4:30pm (hybrid) **Education Level** 2-year Community College diploma in Office Administration or related field of study **Career Level** 3 years relevant experience UNIT DESCRIPTION: **Wilson College of Leadership and Civic Engagement** (the College) is a newly formed collaborative academic unit between the Faculty of...

  • Learning Support Specialist

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Learning Support Specialist - Initiatives & Opportunities (May 2023 - March 2024)** Status**:Initiatives & Opportunities (May 2023 - March 2024) **Hours**:Monday to Friday; 35 hours/week **Home Campus**:Fennell **Pay Band**:I **Rate of Pay**:$36.19 **Posting Date**:April 20th, 2023 **Closing Date**:April 26th, 2023 at 7:00pm EST We support and...

  • Associate Dean, Social Services

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Associate Dean, Social Services & Justice** Status**: Full Time **Hours**: 35 hours/week **Home Campus**: Fennell **Payband**:13 **Salary Range**: $112,226 - $149,633 **Posting Date**:February 22nd, 2024 **Closing Date**: March 8th, 2024 at 7:00pm EST We support and encourage the contributions of our diverse employees. Supported by our strategic plan we...

  • Assistant Academic Department Manager

    1 day ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday - Friday, 8:30 a.m. - 4:30 p.m. **Education Level** Bachelor’s level degree in a relevant field or working towards a professional designation such as a CPA, MBA etc. **Career Level** 3- 5 years of supervisory or managerial experience. **About the School of Interdisciplinary Science** The **School of Interdisciplinary Science...

  • Admin Asst, Academic

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday-Friday 8:30 to 4:30, 35 hours/wee **Education Level** 2 year Community College diploma in Office Administration or related field of study. **Career Level** Requires 3 years of relevant experience. **JD #**: JD00676 **Pay Grade**: 5 **Title**: Administrative Assistant, Academic (II) **Unit/Project Description**: The Bachelor of...

  • Administrative Assistant

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    Department of Philosophy Administrative Assistant - Undergraduate Programs **Schedule** Mon-Fri, 8:30-4:30 35 hours/ week; $25/hour (March 2024 - June 2024) **Education Level** College diploma in Office Administration or related field **Department description**: The Department of Philosophy conducts leading-edge research and top-tier training of...

  • Academic Department Manager

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday to Friday, 8:30am - 4:30pm (hybrid) **Education Level** Bachelor's degree in a relevant field or professional designation such as a CPA, or equivalent professional experience **Career Level** 4-6 years of managerial experience Ranked as one of the world’s top 70 universities, McMaster University is known for teaching and research...

  • Administrative Assistant, Academic

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    **Schedule** 8:30am to 4:30pm, Wednesday to Friday **Education Level** 2 year Community College diploma in Office Administration or related field of study. **Career Level** Experienced **Administrative Assistant, Academic (III)** **JD0677** **Job Summary**:Responsible for providing administrative support for an academic program or department. Plans and...

  • Administrative Assistant, Academic

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday to Friday, 1:00pm - 4:30pm **Education Level** 2 year Community College diploma in Office Administration or related field of study. **Career Level** Requires 3 years of relevant experience. **Hourly Rate** $21.36/hour **Unit/Project Description**: Assists with providing graduate administrative program support for the graduate program...