General Assistant

3 weeks ago

Ottawa, Canada ALS Global Full time

ALS provides a broad range of testing and analytical services to a wide variety of end markets and industries around the globe. We continue to remain a leader in the testing services industry and have established a distinguished reputation for providing best in class results and client services.

**Location**: ALS Environmental, Mississauga

**Reports to**: Client Services Supervisor

**Classification**: GA2

**About the Position**:
This position will support the sample flow process, as well as assist in the preparation and shipping of sampling supplies.

**Specific Responsibilities**:

- Prepare bottle orders and sample preservatives for packing and shipping;
- Package and ship samples using appropriate couriers and procedures;
- Organize, prioritize, and track orders;
- Reviews and double checks bottle orders prepared by others for errors;
- Receive supplies and distribute to appropriate department;
- Process Return shipments for laboratory supplies;
- Take weekly stock counts;
- Maintain inventory control of sample bottles and general lab and shipping supplies;
- Deliver late shipments to couriers and others as required;
- Deliver/pickup of shipments, as required;
- Traces lost/late shipments and/or customer claims of lost shipments; initiates proof of delivery documents;
- Provide excellent customer service to clients and couriers;
- Clean and pick up coolers from Sample Login;
- Maintain a clean work area;
- Sort and disposal of samples;
- Basic building maintenance;
- Cross-train with Sample Login and log samples in as required;
- Provide general assistance as required;
- Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
- Observe established safety regulations and comply with all ALS health and safety policies and procedures;
- Other duties as assigned.

**Required Knowledge, Skills & Abilities**:

- Good English communication skills (auditory, verbal, writing, and reading) as required;
- Ability to use Microsoft Office (Word, Excel, and Outlook) on a basic level;
- Ability to perform repetitive tasks correctly in a fast-paced environment;
- Good organizational skills with the ability to meet strict deadlines such as Turnaround Times (TAT) and holding requirements;
- Ability to work independently and as part of a team;
- A strong work ethic and willingness to take on varied tasks as required;
- A commitment to excellence and a client-focused attitude.

**Required Qualifications**:

- High School diploma with some chemistry preferred;
- Some lab experience would be an asset.

**Physical Demands**:

- Manual dexterity to perform intricate and/or repetitive tasks;
- Wear issued personal protective equipment (PPE) such as dust masks, gloves etc., when required;
- Ability to stand for a full shift;
- Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
- You may be exposed to unpleasant odours.

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