Client Relations Coordinator

2 months ago

Port Coquitlam, Canada Lift Auto Group Full time

**Drive your Career. Accelerate your Success**

Come be part of our story Lift Auto Group's newest shop **CSN Port Coquitlam **has a unique and exciting opportunity for a **Client Relations Coordinator **to join the team.Are you interested in a customer focused career? This opportunity might be perfect for you.

**What does it take to work for Lift Auto Group?**
- Previous administrative experience required
- Previous customer service experience required
- Strong computer skills required
- Ability to manage multiple tasks in a fast paced work environment required
- Valid drivers license required

**Responsibilities**:
Reporting to our highly experienced Location Manager, your duties will include:

- Greet and make customers feel welcome from the moment they enter the shop.
- Collect basic customer information required to commence an estimate.
- Prepare and manage customer files, including preparing final invoicing and paperwork required for customer to pick up their vehicle.
- Close customer files with the relevant insurance company and communicate with insurance companies where necessary.
- Demonstrate superior communication skills, both in person and over the phone.
- Possess a professional and positive attitude with well-developed problem-solving skills.

**We offer stability and authentic career opportunities. **Most importantly, we care deeply for our people. Our team is important to us, so it is vital that you fit seamlessly with our existing crew. We offer a compensation structure that is complimentary to your experience, investment in your training and a top-tier benefits package. If you pride yourself on your excellent work record and have an energized attitude, we are looking for you

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Port Coquitlam, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (preferred)
- Customer service: 2 years (preferred)

Licence/Certification:

- Driving License (required)

Work Location: In person

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