Claims Technician

3 weeks ago

Vancouver, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-05

As Claims Technician - Total and Permanent Disability, As a Non-Complex Health Care Management Specialist, you will contribute to the processing of work absence claims, occupational health promotion and disability management.

You play a vital role in processing claims. You will evaluate disability claims that meet the criteria for non-complex claims based on specific criteria related to the different diagnoses and expected durations. You will act in daily support to Complex Health Care Management Specialists.

Finally, you will follow up with various disability benefit agencies (Canada Pension Plan, WorkSafe BC, and Insurance Corporation of British Columbia) as part of the management of ongoing files. As you work in a team, a high level of autonomy is sought, you must be able to evaluate your tasks and prioritize them well and respect the turnaround time.

Desjardins is looking for passionate people who will contribute to its life and health insurance teams by taking care of the analysis of members' and clients' files.

General Information on the Position

This career is for you if:
- You want to leverage your potential and curiosity and impact different partners- You can offer distinctive customer service- You have a human approach- You are organized, able to perform analysis and exercise good judgment- You have experience or training in one of the following areas: helping relationship, health, life and health insurance, administration or human resources.

Why pursue a career at Desjardins?- Flexible working hours of 35 hours, Monday to Friday- #LI-Remote = 100% working from home mode- Competitive working conditions

Main responsibilities- Manage non-complex claims- Communicate with the various parties in the management of the file (Policyholders and insured)- Follow-up of ongoing claims- Process of claims supported by other service organizations (CPP, WSBC, ICBC).

Other working conditions- The work arrangement for the position is full-time telework #LI-Remote- Temporary work: scheduled to end on March 28, 2025- Number of jobs available: 1

**Qualifications**:
- College diploma in a related field- A minimum of one year of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

What we offer*- Salary outlook: 49,332 - 67,832 dollars per year (region-specific scale)- Competitive salary and annual bonus based on performance- 4 weeks flexible vacation starting in the first year- Defined-benefit pension plan that ensures a predictable, stable income throughout retirement- Group insurance including telemedicine services- Reimbursement of health and wellness expenses and telecommuting equipment

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Decision quality, Situational adaptability

Work Location

401 Georgia St. W. Vancouver

Trade Union

Non Syndiqué

Unposting Date

2024-02-18

Job Family

Member/client sales and service (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

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