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Anticipatory: Analyst, Collection and Delivery

1 month ago

Montréal, Canada Canada Post - Postes Canada Full time

Job Requisition Id: 167793
Business Function: Engineering
Primary City: Montréal
Province: Quebec
Employment Type: Full-Time
Employment Status: Term
Language Requirement: English Essential
Employee Class and Level: UPCET02
Number of Vacancies: 1
Job Closing Date (MM/DD/YYYY):
Reporting to the Manager, Address and Delivery Engineering Systems Management, the Collection and Delivery Systems Analyst works in a team of systems/business analysts, UAT coordinators, and Proxy Product Owners who are responsible for design, development, maintenance, implementation, usage, and quality of subsets for a large number of corporate systems.

The Analyst works closely with Operations (field and support groups), Lines of Business, other analysts within the broader team and stakeholders, to ensure solutions are thorough, optimal, meet customer / operational needs and enable future growth. The incumbent will work with Innovapost and other suppliers collaboratively throughout the software development life cycle or hardware procurement through to the deployment cycle to ensure requirements or user stories are defined and certify that all system changes are done in accordance with contract and client specifications.

**Responsibilities**:
Below are the main job requirements and responsibilities for the Analyst, Collection and Delivery Systems:
3. Establishes, documents, and monitors policies and procedures governing collection and use of the data.

4. Participates in the definition and be accountable for updating the technical specifications for the systems including data models, data flow diagrams, entity relationship diagrams, process and business flow models using standard corporate tools as well as business analyst skills and tools.

**Job Responsibilities (continued)**:
6. Performs Regression & User Acceptance Testing (UAT) testing. Coordinates all individuals responsible for UAT. Ensures completion and correctness of all changes associated with improvements and fixes meet the Managed Release schedule and within cost estimates.

7. Provides guidance and advice to regional Operations LOB and Process Design teams on systems, tools and reporting. Participates in associated projects of a complex and technical nature within and/or outside the function which has or will have implication on Field Systems. Participates on external (Federal, Provincial, International and private sector) and internal committees.

9. Develops related scripts for the contracted helpdesk, trains help desk representatives and monitors effectiveness. Works with manufacturer to ensure hardware meets CPC specifications.

10. Keeps abreast of developments in technology and industry and makes recommendations to management for future development and enhancements.

11. As required, supports the team as a System / Business Analyst, UAT coordinator, Proxy Product owner, technical deployment support resource in Agile and Waterfall System projects based on needs within the team.

**Qualifications**:
**Education**
- Completed post-secondary degree in a related field (e.g. Systems/Computer Engineering) OR completion of a College Diploma

**Experience**
- A minimum of 2 years of experience in Engineering or IT Systems or Processes.
- Scrum/Agile certification would be an asset
- PMP Certification would be an asset
- A minimum of 2 years of relevant experience with SDLC, Agile development is required.
- Working knowledge of software development tools and methods, such as: Project Management, Microsoft Access; SQL Server; Microsoft Office products; Android Mobile Operating System; JIRA, Confluence.
- Must have a customer oriented and business focused mind set.
- Ability to work as part of a team (internal and external stakeholders) within a fast-paced environment.
- Excellent verbal and written communication skills.
- Skilled at creating and maintaining project materials, especially action logs and meeting minutes.
- Bilingual in French and English is considered an asset.

**Other Information**:
**Safety Sensitive Positions**
This position may be considered a Safety Sensitive position.

**Employment Equity**

Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.

**Conflict of Interest**
The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations. Should you feel that you may be in an actual or potential Conflict of Interest in regard to this job opportunity, you must communicate with the designated Human Resources representative.

**Accommodation**

Canada Post is committed to providing an inclusive and barrier-free work environment, starting with the hiring pr

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