Collection Analyst

5 months ago

Montréal, Canada Pages Jaunes Solutions Numériques et Médias Limitée Full time

Colleagues you’ll love.
- A dynamic and collaborative workplace where you can contribute to our story.
- Comprehensive benefits from day one.

This is the Yellow Pages ife and what working at Yellow Pages is all about.

**What is a Collection analyst**
**at Yellow Pages?**
- Want to contribute to the development and prosperity of local small and medium-sized businesses? Welcome to Yellow Pages As a Google Premium Partner and Facebook Marketing Partner, Yellow Pages is a leader in digital marketing for companies across Canada.

The collection analyst will manage a portfolio of assigned accounts which may vary up to $5 million risk in Accounts Receivable with outstanding balances and are highly complex, requiring analytics and decision-making solutions. In the event where the settlement of the situation cannot be a win for the company the customers must be advised that we will no longer allow advertising for their business. The Analyst must have an understanding of the repercussions that this will have on an advertiser’s revenue and their ability to pay us.(Analysts have accounts assigned to them either; by higher dollar value or by nature of the problem)

**Responsibilities**:

- In the assessment of any situation, the Analyst is expected to work with other internal departments (such as sale, customer service and operations) and external agents (related to the company or not) in order to settle any issue which impedes the customer’s willingness to pay.
- When the revenue can no longer be saved, the analyst is expected to advise the customer that he will no longer be published and recommend any and all action best suited to recuperate our outstanding accounts receivable. These actions may include without limiting the generality: undertake legal proceedings, send the account to a third party for collections or to a skip tracing unit to locate the debtor or the assets of debtor, bankruptcy proceedings or hearings.
- Analyst the clerical task they assign to the support staff in order to make sure they are able to best service the customers

**What do you need to be a Collection analyst at Yellow Pages?**
- Qualifications_:

- Bachelor’s degree in a business related field, or relevant and related work experience, and an in-depth knowledge the legal system.
- Strong Collection experience and strong negotiating skills..
- Be able to read financial statements, credit bureau files.
- Have a good critical judgment and tolerance to risky decision.
- At least 3 to 5 years of related work experience
- Ability to prioritize, organize and delegate accordingly.
- Bilingual written and oral (French and English)
- Soft skills_:

- Word, Excel, YPG systems (Salesforce, Collection Tool, GP9 and Eigen

You are ready to join the Yellow Pages adventure as a
**Collection analyst**? Send us your resume right now

**About Yellow Pages**
- We’ve been in the game since 1908 and we continue to transform to offer our 125 000 clients the best possible products and services. We foster business relationships between Canadian small-to-medium businesses and their prospective customers. We do this by providing tailored, locally-relevant digital media and marketing solutions designed with both in mind. Over 76% of our revenue is generated by digital solutions.

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