Rehabilitation Scheduling Coordinator/moa

4 weeks ago

Langley, Canada iScope Concussion & Pain Clinics Full time

**Job description**

iScope Concussion & Pain Clinic is a specialized treatment and assessment centre offering a range of services and treatments with several locations across Canada. Our clinics use a variety of diagnostic tools to identify the root cause of a patient’s pain. Our team of highly skilled Physicians and Allied Health Professionals work together and provide a personalized treatment plan so our patients can feel better sooner. We are committed to helping patients manage their pain effectively and improve their quality of life, in addition to a seamless and positive healthcare experience while providing a high standard of care.

**ROLE SUMMARY**

iScope Concussion & Pain Clinics is seeking a highly organized and efficient Rehabilitation Scheduling Coordinator to join our dedicated team. The Rehabilitation Scheduling Coordinator will play a critical role in ensuring smooth operations by effectively coordinating and managing the schedules of our patients with physiotherapists, counsellors, and kinesiologists. The primary objective of this role is to optimize the clinic's schedule, minimize unused appointment slots, and reduce waiting times for our patients.

**KEY RESPONSIBILITIES**:

- Patient Communication: Maintain open lines of communication with patients to schedule, reschedule, or cancel appointments as necessary. Provide clear and concise instructions regarding appointment dates, times, and any specific requirements.
- Schedule Optimization: Continuously monitor and evaluate the clinic's schedule to maximize appointment bookings, minimize unused time slots, and maintain an optimal flow of patients. Regularly assess and adjust the schedule to accommodate urgent cases or cancellations.
- Waiting Time Management: Implement strategies to minimize patient waiting times by strategically organizing appointments and allocating resources effectively. Proactively communicate any changes or delays to patients, ensuring they are informed and supported throughout the process.
- Documentation and Record Keeping: Maintain accurate and up-to-date records of patient appointments, cancellations, and rescheduling requests. Utilize appropriate software or scheduling systems to track patient information, schedules, and other relevant data.
- Team Collaboration: Collaborate closely with physiotherapists, counsellors, and kinesiologists to ensure the schedules are aligned and optimized. Coordinate with the clinical team to address any scheduling conflicts or challenges that may arise.
- Patient Satisfaction: Strive to provide exceptional customer service to patients by ensuring their appointments are scheduled in a timely manner and their needs are met. Address patient inquiries, concerns, or complaints related to scheduling promptly and professionally.
- Process Improvement: Identify opportunities to enhance scheduling procedures, streamline operations, and improve overall efficiency. Make recommendations to management for implementing innovative scheduling practices or tools.

**QUALIFICATIONS**:

- High school diploma or equivalent; additional education or certification in healthcare administration, medical office management, or related field is a plus.
- Proven experience in appointment scheduling or similar administrative role, preferably in a healthcare or rehabilitation setting.
- Exceptional organizational skills with the ability to manage multiple schedules and priorities effectively.
- Strong communication and interpersonal skills to interact with patients, clinicians, and other team members.
- Proficiency in using electronic medical record systems and other relevant tools.
- Ability to adapt to changing circumstances and adjust schedules accordingly.
- Attention to detail and accuracy in record keeping and documentation.
- Empathy and understanding towards patients dealing with concussion and related conditions.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:

- Langley, BC: reliably commute or plan to relocate before starting work (required)

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Langley, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Moa

    2 weeks ago

    Langley, Canada Glover Medical Clinic Full time

    Busy Urgent Care Clinic - Walk - in Clinic - Family practice This job position requires greeting and checking in patients. You will also be answering phones, making appointment, working with other specialists offices doing referrals. **MOA**/ **EMR experience is recommended. ( Med Access )** **Multi-tasker** **If your friendly and an all around team...

  • Moa

    7 days ago

    Langley, Canada Mainland Sleep Diagnostics Ltd Full time

    **Do you love patient care? Do you enjoy working in a fast paced, dynamic environment? Do you have a positive and flexible attitude? YES!** **We are looking for a mature and experienced MOA to manage our Langley office.** **The Medical Office Assistant (MOA) will work with our Clinicians to provide diagnostic and therapeutic services to obstructive sleep...

  • Part Time Moa

    4 weeks ago

    Langley, Canada Fraser Allergy clinical Immunology Full time

    **Company description** Fraser Allergy Clinical Immunology **Job description** Looking for self motivated moa able to work independently or with our other employees. This is part time position. duties include but not limited to: - triage incoming referrals, keeping up with outgoing referrals - scheduling call ins, appointments and skin tests - clerical...

  • Moa/ Administrative Assistant

    2 weeks ago

    Fort Langley, Canada Fort Family Practice Full time

    7 GP office requires MOA (or equivalent in experience). We are a very busy office with nine MOA's, two nurses and eight doctors. At the moment we are looking for a junior MOA To start the primary responsibilities will be: - Answer a very busy phone system - booking appts, answering/directing incoming calls, taking messages, answering routine inquiries...

  • Clinical Coordinator

    1 week ago

    Langley, Canada Neurologik Clinic Full time

    Job Summary: **Responsibilities**: - Coordinate clinic activities and patient appointments efficiently - Assist with patient intake, booking, and confirming appointments - Collaborate with healthcare professionals to ensure quality patient care - Manage clinic schedules and maintain accurate records - Coordinate patient appointments in both clinical and...

  • Medical Office Assistant-moa

    7 days ago

    Langley, Canada Terra Nova Medical Clinic Full time

    Terra Nova Medical is a Family Practice Clinic. Our team supports 18 Physicians, 7 Nurse Practitioners and 4 Allied Health Professionals. - paced work environment, and has open availability. This is an exciting opportunity to be part of a healthcare team that values quality patient care and team collaboration. **Responsibilities and Duties** - Deliver the...

  • Spa Coordinator

    7 days ago

    Langley, Canada Fluid Spa Full time

    FLUID Medi Spa & Wellness are looking to hire an exceptional Clinic Coordinator to join our existing team in our Medi-Spa! - Handling of a multi-line telephone system - Cash handling - Product shipment & receiving - Scheduling (experience with a booking software is preferred, but not required) - POS systems, invoicing, CRM systems - Handling and resolving...

  • Mental Health Rehabilitation Worker

    3 weeks ago

    Langley, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the...

  • Part Time Patient Care Coordinator Needed for

    3 weeks ago

    Langley, Canada Movéo Sport & Rehabilitation Centre Full time

    We use JANE software for our online booking and billing, and we provide direct billing to insurance companies for our patient's convenience. Experience with JANE and/or in a medical or rehabilitation setting is an asset. Ease and comfort using computers and technology is a must. Ability to multi-task in a busy environment while being friendly is...

  • Spa Coordinator

    2 weeks ago

    Langley, Canada Fluid Spa Full time

    FLUID Medi Spa & Wellness are looking to hire an exceptional Clinic Coordinator to join our existing team in our Medi-Spa! - Handling of a multi-line telephone system - Cash handling - Product shipment & receiving - Scheduling (experience with a booking software is preferred, but not required) - POS systems, invoicing, CRM systems - Handling and resolving...

  • Rehabilitation Assistant

    4 weeks ago

    Langley, Canada Fraser Health Full time

    Why Fraser Health?: Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is...

  • Rehabilitation Care Worker

    4 weeks ago

    Langley, Canada Cheshire Homes Society of BC Full time

    Cheshire Homes Society of BC is seeking Casual Rehabilitation Care Worker to support our clients with life skills rehabilitation and activities of daily living. If you are passionate about seeing people with multiple barriers gain independence through measurable steps and compassionate support, then this job is for you! - **Our Mission**:_ - To support...

  • Scheduling Manager

    1 week ago

    Langley, Canada iScope Concussion & Pain Clinics Full time

    iScope Concussion & Pain Clinic is a specialized treatment and assessment centre offering a range of services and treatments with several locations across Canada. Our clinics use a variety of diagnostic tools to identify the root cause of a patient’s pain. Our team of highly skilled Physicians and Allied Health Professionals work together and provide a...

  • Speech-language Pathologist

    4 weeks ago

    Langley, Canada Abilities Neurological Rehabilitation Full time

    **We are Abilities. We are a team of speech-language pathologists, occupational therapists, physiotherapists, clinical assistants and administration on a mission to create an outstanding staff and client experience. **Our clients are children and adults with neurological challenges. **Co-create your dream career with us in our Langley location!** **What...

  • Speech-language Pathologist

    2 months ago

    Langley, Canada Abilities Neurological Rehabilitation Full time

    **We are Abilities. We are a team of speech-language pathologists, occupational therapists, physiotherapists, clinical assistants and administration on a mission to create an outstanding staff and client experience. **Our clients are children and adults with neurodiversities and neurologically-based challenges. **Co-create your dream career with us in our...

  • Speech-language Pathologist

    3 weeks ago

    Langley, Canada Abilities Neurological Rehabilitation Full time

    **We are Abilities. We are a team of speech-language pathologists, occupational therapists, physiotherapists, clinical assistants and administration on a mission to create an outstanding staff and client experience. **Our clients are children and adults with neurodiversities and neurologically-based challenges. **Co-create your dream career with us in our...

  • Speech-language Pathologist

    2 weeks ago

    Langley, Canada Abilities Neurological Rehabilitation Full time

    **We are Abilities. We are a team of speech-language pathologists, occupational therapists, physiotherapists, clinical assistants and administration on a mission to create an outstanding staff and client experience. **Our clients are children and adults with neurodiversities and neurologically-based challenges. **Co-create your dream career with us in our...

  • Rehabilitation Care Worker

    2 weeks ago

    Langley, Canada Cheshire Homes Society of BC Full time

    Cheshire Homes Society of BC is seeking Casual Rehabilitation Care Worker to support our clients with life skills rehabilitation and activities of daily living. If you are passionate about seeing people with multiple barriers gain independence through measurable steps and compassionate support, then this job is for you- Our Mission:_ To support persons with...

  • Service Coordinator/scheduler

    5 days ago

    Langley, Canada Troy Life & Fire Safety Ltd. Full time

    We are hiring a contract **Service Coordinator/Scheduler** for our **Langley, BC **branch! **Troy Life & Fire Safety Ltd. **is one of the largest suppliers of Fire Alarm, Fire Suppression, Security, Nurse call and Communications Systems in Canada. Proudly Canadian, we are an employee owned company with over 1000 people in 28 locations coast to coast. An...

  • Rehabilitation Assistant

    2 months ago

    Langley, Canada Salius Rehab Inc. Full time

    Salius Rehab Elder Care division continues to grow and we are looking for an amazing Rehabilitation Assistant to join our team and work in residential care. This is a position for 22.50 hours per week for a site in Langley, BC. This is a unique opportunity where you will be able to - Work with amazing people every day and make a difference in the last few...