Wab Front of House Staff

2 months ago

East Gwillimbury, Canada WHAT A BAGEL Full time

**What a Bagel **is seeking a dependable individual capable of thriving in a dynamic, high-paced work environment. We're committed to providing our customers with a large variety of breads, bagels, pastries, cakes and all kinds of baked goods.

**Requirements**:

- Must have - Food Handler Certificate
- Minimum 1 year experience in the food industry
- Weekends availability
- Holidays

**Responsibilities**:

- Greet, welcome, and create a comfortable and pleasant environment for all guests in the shop.
- Provide exceptional customer service to all customers, ensuring a positive shopping experience
- Receive and process payments from guests, and open, close, and balance the cash till after the end of the day
- Assist customers with product selection and offer recommendations based on their needs
- Take and fulfill orders from outside vendors (such as UberEats, Skip the Dishes, DoorDash) with speed and accuracy.
- Maintain a clean and organized checkout area
- Answer customer inquiries in person and over the phone
- Prepare and serve hot and fresh items from the kitchen menu.
- Prepare and serve food items (such as bagels, salads, and sandwiches) according to guests’ liking.
- Clean, prep, and slice fruits and vegetables for salad bar and sandwich bar, prepare specialty cream cheeses, tuna salad, egg salad, and chicken salad for use in food service.
- Coordinate and assist fellow employees to meet guest needs and help other employees ensure optimal operation of the bakery

**Skills**:

- Cashiering: Ability to handle cash transactions accurately and efficiently
- Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment
- Customer Service: Ability to provide exceptional customer service and resolve customer issues effectively
- Organizational: Strong organizational skills to maintain a clean and organized work area
- Phone Etiquette: Professional phone etiquette when interacting with customers over the phone

**Job Types**: Full-time, Part-time, Permanent

Pay: From $16.55 per hour

Expected hours: 20 - 40 per week

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Every Weekend
- Weekends as needed

Application question(s):

- How many years of experience do you have in the food industry, particularly in a customer service or cashier role?
- Are you available to work on weekends and holidays as required for this position?
- If you do not have a Food Handler Certification, will you be willing to obtain one for this role?
- Are you available to work 20 hours or more per week?

**Experience**:

- Customer service: 1 year (preferred)
- Food preparation: 1 year (preferred)

Work Location: In person

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