Wab Front of House Staff

1 month ago

East Gwillimbury, Canada WHAT A BAGEL Full time

**Join the What a Bagel Team - Customer Service & Food Prep Associate**

Are you dependable and thrive in a fast-paced, dynamic work environment? What a Bagel is looking for an energetic and customer-focused individual to join our team. We are dedicated to offering a wide variety of freshly baked goods, from breads and bagels to pastries and cakes.

**Responsibilities**:

- Greet and create a welcoming environment for customers.
- Deliver exceptional customer service, ensuring a positive shopping experience.
- Process payments accurately and manage cash till operations (opening, closing, and balancing).
- Assist customers in selecting products and provide recommendations.
- Fulfill outside vendor orders (UberEats, Skip the Dishes, DoorDash) with speed and precision.
- Maintain a clean and organized checkout area.
- Answer customer inquiries in-person and over the phone.
- Prepare and serve hot items from the kitchen menu.
- Assemble and serve food items (bagels, salads, sandwiches) based on customer preferences.
- Prepare and slice fruits, vegetables, and specialty salads (tuna, egg, chicken) for food service.
- Collaborate with fellow employees to ensure smooth bakery operations.

**Requirements**:

- Valid **Food Handler Certificate**.
- **1+ year of experience** in the food industry.
- Availability to work **weekends and holidays**.

**Skills**:

- **Cashiering**: Proficiency in handling cash transactions efficiently.
- **Time Management**: Ability to manage tasks effectively in a fast-paced environment.
- **Customer Service**: Exceptional customer service and problem-solving skills.
- **Organizational**: Strong ability to maintain an organized workspace.
- **Phone Etiquette**: Professional interaction with customers over the phone.

**Join Our Team**

**Job Types**: Full-time, Part-time, Permanent

Pay: From $16.55 per hour

Expected hours: 20 - 40 per week

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 4 hour shift
- 8 hour shift
- Day shift
- Every Weekend
- Weekends as needed

Application question(s):

- How many years of experience do you have in the food industry, particularly in a customer service or cashier role?
- Are you available to work on weekends and holidays as required for this position?
- If you do not have a Food Handler Certification, will you be willing to obtain one for this role?
- Are you looking for full time or part time work?

**Experience**:

- Customer service: 1 year (preferred)
- Food preparation: 1 year (preferred)

Licence/Certification:

- Are you comfortable handling cash transactions? (preferred)

Work Location: In person

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