Host/hostess

JOIN THE MOST INSANELY GREAT HOSPITALITY TEAM IN NEWMARKET

Now seeking passionate & welcoming Hosts to join our incredible service team.

Our team puts the heart in hospitality by creating inspired, memorable dining experiences for our Guests which starts from the first interaction with our Host team. If you are looking for a new challenge focused around interacting with others in a meaningful way...If you enjoy being surrounded by the liveliness of great sights, sounds, people, and delicious smells...If you want to be a part of an amazing team of passionate individuals in a supportive work environment...If you are looking for more than 'just a job', but to be a part of something meaningful...and if now you’re thinking “How do they know this about me?" - then, we want to meet you

**Host Responsibilities**:

- Works closely with Managers on reservation & staffing levels prior to and during service
- Maximizes restaurant seating through thoughtful planning & seating rotation - taking into account Guest preferences & group sizes
- Prepares host desk & dining areas for service daily
- Answers phones, assists Guests with reservations or inquiries
- Sets the tone of great service with each Guest interaction both in person & over the phone
- Learns & communicates Guest names & preferences to provide superior individualized service
- Monitors table availability and plans future seating assignments during service periods
- Operates a waitlist when no seats are immediately available
- Communicates with Servers & Managers providing seamless service
- Takes every opportunity to create Moments of Truth
- Maintains cleanliness of front desk and entryway throughout shift
- Facilitates Gift Card sales & take-out orders
- Performs daily/weekly cleaning & maintenance duties

**Host Qualifications**:

- You get excited about making someone's day
- You are able to work nights, weekends & holidays, in a part or full-time capacity
- You have minimum 1 year of previous Customer Service or Host experience.
- You are comfortable working with computers and may have experience with Open Table
- You are professional and have strong leadership & communication skills
- You thrive in a fast-paced environment & are able to work on your feet for extended periods
- You have strong organization & time management skills
- You take initiative & you never turn your head from a standard
- You may have your Smart Serve certification (would be an asset)
- You are able to make a minimum one (1) year commitment to our team
- You may be interested in growth opportunities

**Host Earnings & Perks**:

- $15.50/hour + Bi-weekly tip out
- Team Member Dining Discounts
- Health & Life Benefits available
- Comprehensive initial & ongoing training provided
- Career growth & ongoing development opportunities
- Flexible schedules
- Team initiatives & events
- Positive, supportive & inclusive team culture
- Working with an excellent team of fellow service & management pros

Beertown Publ_ic House is a concept of the Charcoal Group of Restaurants (an independent company of huge greatness & winner of Food Service Canada’s 2019 Independent Restauranteur of the Year Award). Learn more about Beertown and our rich hospitality history at beertown.ca & charcoalgroup.ca_

**Job Types**: Full-time, Part-time

**Salary**: $15.50 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekends as needed

Supplemental pay types:

- Tips

Ability to commute/relocate:

- East Gwillimbury, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person