Siu Research Assistant

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want

to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be

part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive

salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be

part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

adjustments can be made to help support you in delivering your best performance.

SIU Research Assistant - Temporary Full Time

**Job Title**: SIU Research Asst Reference Number: 117318

**Location**: Surrey Employment Type: Temporary Full Time

**Hours of Work**: 7.5 hr Day Shift (M-F) Posted Date: 2023/02/08

Position Highlights

ICBC’s Special Investigation Unit is hiring dynamic, proactive and organized administrative support professionals with a superior

aptitude for computer skills to join our team to provide administrative and research support to our Special Investigation Unit in

Surrey.

Your administrative experience and your computer skills are essential in this fast-paced, service oriented environment. You will

research and compile information and data related to vehicle theft and fraud cases. Your curiosity as a researcher and

demonstrated competency in accessing materials from multiple open-source social media sites are both vital to success in this

role.

**Your responsibilities may include**:

- Performing a variety of administrative and research support where directed
- Update records and verify accuracy of information
- Certify documents for court purposes as required
- Preparing and reviewing reports and documents for accuracy and error correction
- Respond to enquiries for information from staff, counsel, government and law enforcement agencies
- Completing correspondence and memos
- Maintaining and updating all statistical documents
- Operating stand office equipment such as Dictaphones, copiers, computers
- Assisting in opening, maintaining and closing code files
- Preparing file documents for records retention.

Position Requirements

**Your qualifications will include**:

- A minimum typing speed of 55 net words per minute with a 90% accuracy level
- Data Entry 5000 keystrokes per hour with 95% accuracy
- Superior organization skills, ability to prioritize and strict adherence to tight deadlines
- Initiative and good judgment to be proactive and determine priorities
- Ability to multi-task, prioritize and to be flexible to adapt to changing work demands, volumes and schedules
- Good verbal and written communication skills
- Demonstrated proficiency with a variety of social media platforms (Facebook, Instagram, Twitter, etc.) is considered an asset
- Experience related to policing or legal administration is considered an asset
- High school graduation and some combination of coursework in administrative program and/or experience in an office

environment.

Please note that SIU Research Assistants are required to work in-office full-time for 3 months. They are then able to work from

home two days a week and 3 days in the office.

Position Information
- Competitive salary & benefits: $$23.41/hr plus an additional 19.2% in lieu of benefits
- Continuous Training: We offer continuous in house training to ensure you have the knowledge to be successful in your role..
- Hybrid of on-site and working from home; we offer flexible working arrangements as we continue to support our employees in

balancing their career and family commitments.
- Engaging Culture: At ICBC we promote an inclusive and diverse work environment.

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