Client Experience Coordinator

3 weeks ago


Vancouver, Canada Harrison Healthcare Full time

Harrison Healthcare represents the next generation of primary healthcare delivery, optimizing the health and wellness of our clients through cutting-edge evidence-based medicine and highly personalized care plans. Guided by values of innovation, excellence, and genuine compassion, our collaborative team is dedicated to treating every individual as if they were family.

We are currently seeking a **Client Experience Coordinator** for our downtown Vancouver clinic, devoted to delivering the utmost hospitality experience. In this role, you will uphold the highest standards of thoughtful, compassionate care. As a pivotal member of our team, the Client Experience Coordinator ensures a seamless client experience by overseeing check-ins at the reception area and addressing inquiries or concerns promptly. Providing concierge-level service, you will prioritize the well-being of both our clients and team.

If you are passionate about delivering personalized service and share our values, we would love to hear from you.

**Responsibilities**:

- Ensure a smooth clinic operation by supporting client and team inquiries.
- Provide concierge-level support to address client queries and maintain a five-star front desk experience, including:

- Welcoming clients and visitors, verifying their information, and checking them in upon arrival.
- Supporting our team by providing proactive care, ensuring their schedules are updated and managed based on client interactions.
- Anticipating client and team needs, supporting office utilization, and creating and supporting events and team meetings.

**What you bring**:

- Outstanding customer service skills.
- Background in customer service or hospitality.
- Effective verbal and written communication in English.
- Strong interpersonal skills.
- Proficiency in using software, including Teams, Outlook, and Excel.

**Why work at Harrison?**
- A competitive compensation package.
- A generous comprehensive health and dental benefits package.
- RRSP contribution and employer matching.
- A health spending and wellness account.
- Investment in professional development and learning.
- A vibrant culture that supports the wellbeing of their employees.

To comply with Provincial Health Order guidelines, vaccination against COVID-19 is a requirement for all employees at Harrison Healthcare.

**Job Types**: Full-time, Permanent

**Salary**: $25.00-$29.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Application question(s):

- In accordance with provincial health orders, Harrison Healthcare requires employees to be vaccinated against Covid-19. Are you currently vaccinated against Covid-19?

**Experience**:

- Front Desk: 1 year (required)

Work Location: In person



  • Vancouver, Canada Weishaupt Design Group Full time

    Why work for us? At Weishaupt Design Group, we strive to make work a rewarding experience. As part of Weishaupt Design Group, you will be immersed in the world of design as a participant in a diverse, innovative team that lives our core values of collaboration, positivity, dependability, and courage. The success of our business is thanks to the amazing...


  • Vancouver, Canada Cartier Full time

    Reference Code: 95206**Client Experience Coordinator (Temporary Assignment) - Vancouver**: - Vancouver, BC, CA- Fixed TermThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate...


  • Vancouver, Canada Harrison Healthcare Full time

    Harrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest scientific developments in evidence-based medicine into highly personalized care plans. Equally important, our collaborative team of professionals is driven by the values of innovation, excellence,...


  • Vancouver, Canada Harrison Healthcare Full time

    Harrison Healthcare represents the next generation of primary healthcare delivery. We optimize the health and wellness of our clients by incorporating the latest scientific developments in evidence-based medicine into highly personalized care plans. Equally important, our collaborative team of professionals is driven by the values of innovation, excellence,...

  • Client Coordinator

    3 days ago


    Vancouver, Canada The ScoliClinic Full time

    **Client Coordinator (Receptionist) needed for a niche Physiotherapy clinic!** The ScoliClinic is British Columbia’s only Physical Therapy clinic dedicated to kids, teens, and adults who have scoliosis, which is a 3-dimensional curvature of the spine. We are a team of compassionate Physical Therapists and Client Coordinators who work hard to provide...


  • Vancouver, Canada Sephora Full time

    **Job ID**: 221313 **Store Name/Number**: BC-Pacific Centre (0528) **Address**: 701 W Georgia Street, Vancouver, BC V7Y 1E4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services,...


  • Vancouver, Canada Sephora Full time

    **Job ID**: 221313 **Store Name/Number**: BC-Pacific Centre (0528) **Address**: 701 W Georgia Street, Vancouver, BC V7Y 1E4, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services,...


  • Vancouver, Canada Sephora Full time

    **Job ID**: 244030 **Store Name/Number**: BC-Robson Street (0846) **Address**: 1045 Robson Street, Vancouver, BC V6Z 2V7, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular **You’ll love working here** As a Manager, Client Experience, you will be responsible for managing all aspect of the client experience and all services, classes...

  • Client Coordinator

    19 hours ago


    Vancouver, Canada Allura Sex Therapy Centre Full time

    Position Title: Client Care Coordinator Reports to: Practice Manager Hours**:Monday to Thursday 9am-5pm **OR **Monday to Friday 9am-3:30pm** - This position is a hybrid position of 2-3 days in office with the rest work from home_! We are a team of **awesome sex-positive therapists** who exclusively specialize in sex, sexuality, & relationships,...

  • Client Coordinator

    1 month ago


    Vancouver, Canada Nightingale Medical Supplies Full time

    **Client Care Coordinator** **Minimum Requirements**: - Previous customer service experience (5 years) - Excellent verbal and written communication skills - Compassion and care when working with customers & other team members - Ability to multi task and time-manage - Ability to efficiently organize your work and set priorities **Responsibilities**: -...


  • Vancouver, Canada Lifemark Health Group Full time

    **Client Services Coordinator - Kelowna, BC - Full time** **Salary Range: $40,000-$42,000** Over the past 31 years we have become the industry leader in Canada, raising the bar with service standard excellence and delivering superior, evidence-based, defensible independent assessments. Our brand represents the integration of many premier companies within...


  • Vancouver, Canada Avison Young Canada Full time

    Overview: Located in our Vancouver office and reporting to the Managing Director, this role includes daily real estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office administration to our brokers and clients. Your...


  • Vancouver, Canada Classic LifeCare - Vancouver, BC Full time

    **Classic LifeCare** is a locally owned and operated home care agency providing the finest home health care experience and nursing support for almost 50 years in BC and Alberta. We are an Accredited agency that helps people live in the moments that matter and build better lives by providing great health care and respecting people, choices and needs. We are...


  • Vancouver, Canada BrainStation Full time

    **Student Experience Coordinator** The Student Experience Coordinator is responsible for delivering an exceptional, seamless experience for our students. Students will be in contact with you on a daily basis as they move through their professional development journey in digital skills training. Your role is to support them throughout this process to ensure...

  • Client Coordinator

    1 month ago


    Vancouver, Canada HUB International Full time

    HUB International is continuously GROWING, and we are looking for individuals with an ENTREPRENEURIAL mindset to join our team! We are BC’s largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamworking environment. Whether you’re just starting out in insurance, or a seasoned veteran,...


  • Vancouver, Canada Buyatab Full time

    **Client Success Coordinator - Vancouver** Buyatab, a FLEETCOR line of business, is a FinTech maverick, a leading supplier of advanced online gift card infrastructure, technology, and marketing services for leading brands. Working with some of the world’s leading brands (including Four Seasons, Fairmont, Whole Foods Market, Lowes), we are recognized for...


  • Vancouver, Canada Avison Young Full time

    Overview Located in our Vancouver office and reporting to the Managing Director, this role includes daily real estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office administration to our brokers and clients. Your...


  • Vancouver, Canada BrainStation Full time

    **About the Role** The Student Experience Coordinator is responsible for delivering an exceptional, seamless experience for our students. Students will be in contact with you on a daily basis as they move through their professional development journey in digital skills training. Your role is to support them throughout this process to ensure excellent...


  • Vancouver, Canada Amplifon Full time

    **About Us**: Amplifon, a global leader in hearing care, is expanding in the Canadian market, and we are looking for the next generation of Client Care Coordinators who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our Client Care Coordinators are...

  • Client Coordinator

    1 month ago


    Metro Vancouver Regional District, Canada The ScoliClinic Full time

    The ScoliClinic is British Columbia's only Physical Therapy clinic dedicated to kids, teens, and adults who have scoliosis, a 3-dimensional curvature of the spine. We are a team of compassionate Physical Therapists and Client Coordinators who work hard to provide scoliosis-specific physical and emotional care to our clients. With 3 locations throughout the...