Front Desk

6 months ago

Port Coquitlam, Canada Gold’s Gym Full time

FRONT DESK RECEPTION

Gold's Gym Port Coquitlam is hiring a part-time Customer Service Representative, with potential to grow Are you outgoing, enthusiastic, with a passion for fitness? We would love to hear from you

About Gold's Gym

Gold's Gym has been the authority on fitness since 1965. It was then that fitness legend Joe Gold took the knowledge and expertise he gained from training at the world famous "Muscle Beach" and opened up the first Gold's Gym on Pacific Avenue in Venice, California. At Gold's Gym, our goal is simple: We're here to help you Know Your Own Strength®. We are committed to helping people find their inner strength and reach their goals.

Key Responsibilities

Greet members and guest enthusiastically to encourage a positive culture at the club
Monitor member check-ins to identity delinquent accounts
Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner
Promote club events, group fitness classes, and any other in-club events to members and guests
Efficiently and effective input and update daily cash reconciliation documents
Process point of sale items, such as retail and concession sales
Check in all members and guests using the proper registration procedures
Distribute membership cards, parking decals, towels, child-minding tickets, and other materials as needed

**Qualifications**:
Must be available to work Early morning(4:45am-9:45am THURSDAY/FRIDAY AND Sunday 5:45am-12:45pm)
Must be available early MID days for training purposes during first 2 weeks. 9:15am-1:15pm for first two weeks Thursday/Fridays/Possible Saturdays
Shifts range from 5-6 hours in length
- Must be available at least 3-5 days a week/including SUNDAYS early morning.
Must have reliable transportation/access to a vehicle. (Essential for openers)
Must be able to lift at least 50lbs.
Customer service driven with an enthusiastic attitude
Committed to delivering exceptional customer service and promoting client loyalty
Have a positive attitude and outstanding, adaptive communication skills.
High school diploma required
Excellent written and verbal communication skills
Proficient in Microsoft Office (Word, Outlook, Excel, etc.)
Able to take payments and handle cash transactions.
Able to work alone or in groups.
Comfortable asking questions and learning in a fast paced environment.
Basic First Aid Training an asset.

What We Offer

Positive, rewarding, and collaborative team environment
Room to grow and develop with a locally owned franchise.
Complimentary gym membership
Discount on Gold's Gym products and services
Flexible schedule for students.
**NOTE**: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.
**Compensation**: $16.75 per hour

What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the worldGold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.

We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurialbut also enthusiastic, collaborative, and creative.

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