Application Specialist

5 months ago

Scarborough, Canada STRIDES TORONTO Full time

**ABOUT US**

**ABOUT THE ROLE**

**_ Salary range: _**_$72,182.00 to $84,058.00 per annum._

**_ Benefits:_**_ _Competitive Group Health Benefits, Defined Contribution Pension plan._
- Recruiting for one (01) full-time permanent position._

**WHY JOIN OUR TEAM?**
- We provide a hybrid work model and competitive Group Health Benefits and Pension Plan.
- We provide opportunities for growth and professional development.
- We are committed to providing an equitable and inclusive environment where our diverse team members and clients can thrive.
- We have a collaborative and supportive Senior Management Team.
- We set high standards for performance, client outcomes, and implement best practices, which are demonstrated through our accreditation with the Canadian Centre for Accreditation.

**WHAT YOU WILL DO**
- Document current processes and workflows for all organizational programs and maintain documentation of administrative and clinical workflows and processes.
- Collaborate with the team and vendor for the planning, project scheduling and coordination for new and on-going CIS projects.
- Create testing regime, determine sample size, and establish success criteria for Change Requests, feature releases and bug fixes.
- Collect information and scope out specifications with key stakeholders to create customized reports and forms using standard tools within CIS and other applicable tools.
- Liaise with internal employees and/or external partners to coordinate data submissions to the Ministry of Health by following the standard organizational practices maintaining strict adherence to deadlines, and follow-up timely to investigate errors and exceptions in the submissions.

**THE “MUST HAVES”**

The following education, professional memberships and knowledge are a requirement for this role:

- Completion of College or University Degree in Information Technology related field.
- Minimum of 5 years related experience.
- Sound knowledge of multi-tier product architecture, SaaS, IaaS, communications protocols, and database concepts and best practices.
- Sound knowledge of Enterprise Infrastructure: Virtualization, Server, Networks, SAN.
- Understanding of Privacy legislation (PHIPA, PIPEDA).
- Strong communication, customer-service, and interpersonal skills in a user-facing role.
- Ability to be productive independently and in a collaborative team environment while managing one’s time effectively.
- Proven self-starter with sound judgment and prioritization abilities with evidence of innovative thinking.
- Demonstrated ability for critical and logical thinking.
- Diplomacy, tact and ability to negotiate deliverables with users, colleagues, and stakeholders.
- Ability to plan highly complex projects and successfully follow through on deliverables.
- Ability to prioritize and manage multiple conflicting demands.
- Ability to deal with confidential and sensitive issues in a professional manner.
- Adaptable and responsive in a fast-paced work environment.

**THE ‘NICE TO HAVES’**
- Awareness and understanding of the necessity of diversity, equity, and inclusion in the workplace and within the community being served by the position.
- An understanding of Anti-Black Racism, anti-oppressive/anti-racism perspective in the context of the social determinants of health when working with clients and their families.
- Ability to recognize and identify situations where incidents of and imbalance of power and privilege may occur and can result in possible negative impacts for service users.
- Prior experience in the not-for-profit sector.

**BEFORE STARTING WITH US**
- A Vulnerable Sector police check.
- A positive police check does not automatically disqualify an applicant for a position with Strides Toronto. The Police Check will be reviewed and evaluated for the purpose of making a decision on suitability for employment in relation to the specific duties and responsibilities of the position being filled.

**HOW TO APPLY**

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Strides Toronto’s own policies, requests for accommodation will be considered throughout the hiring process.

We thank all applicants however, only those selected for interviews will be contacted.

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