Application Performance Management Specialist

4 weeks ago

Scarborough, Canada Scotiabank Full time

Requisition ID: 181088

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

**Looking for a hybrid role? We have the job for you Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.**

**The team**:
Scotiabank’s Ops - Tools & Monitoring - AIOps Platform’s Performance and Capacity Management (PCM) team’s mandate is to help minimize production outage. The team leverages industry’s best monitoring tools and practices and offers full stack end-to-end monitoring services in the Bank, including Canadian Banking, International Banking, and Wealth Management.

The team offers consulting services, deploys monitoring tools, investigates performance bottlenecks, and supports production incidents.

**The role**:
Our team is expected to provide rotational on-call support.

**Is this role right for you?**
- You will be migrating Scotiabank’s on-premises Dynatrace environments to Software as a Service (SaaS), while introducing Single Sign-On (SSO) and Dynatrace Grail logging solution in the new SaaS environment.
- You will be deploying and providing support to Application Performance Management tools, as well as firefighting production problems that are performance related.
- You analyze performance data and act on negative performance trends to identify root cause.
- You will utilize your ability to implement and exploit performance tools from 3rd party vendors; plus participate in the technical assessments of 3rd party tools and vendors.
- You will consult with the development teams on large projects to provide PCM services, ensuring:

- There are no monitoring gaps
- The design has been optimized from a cost perspective
- The accuracy of the capacity plan
- The completeness of the stress testing process

**Do you have the skills that will enable you to succeed in this role?**
- You possess excellent verbal and written communication skills.
- You have at least 3+ years of hands-on technical working experience in performance tuning & capacity planning.
- You have at least 2+ years of hands-on technical working experience in installing, configuring, troubleshooting different Dynatrace components, such as the Managed Cluster Node, ActiveGate, OneAgent, Dynatrace Operator & dynatrace-gcp-monitor.
- You have at least 2+ years of hands-on technical working experience in provisioning, monitoring, scaling, optimizing cloud resources in Google Cloud Platform (GCP) & Microsoft Azure.
- You can demonstrate technical working knowledge in monitoring Docker container, networks, volume, PCF Go-Router, Diego cells, and Kubernetes pods, nodes, deployments, and services.
- You can demonstrate technical working knowledge in CI/CD development, such as managing BitBucket branches and repositories, Jenkins build jobs and plugins, and Ansible playbook development.
- You have a solid understanding of TCP/IP, DNS, network devices & protocols and their impact on web performance.
- Splunk and Dynatrace Grail experience is an asset.
- Post-secondary education in Computer Science or Math or Engineering disciplines is an asset.

**What's in it for you?**
- You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success We foster an environment of innovation and continuous learning.
- We care about our people, allowing them to design how they work to deliver amazing results.
- We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
- As a part of our Hybrid Work Model, when required to be onsite, our primary office in Scarborough is:

- Renovated with a design focus on enabling collaboration through both environment and technology.
- Furnished with an onsite cafeteria that serves hot foods (breakfast & lunch), salads, sandwiches, snacks & hot/cold drinks.
- Our lounges have TV’s, fridges, microwaves, complimentary hot beverage stations & water dispensers.
- Minutes from the 401 & DVP. Free onsite & offsite employee parking. Charging stations for electric vehicles onsite.
- Accessible by TTC bus from Eglinton subway station on Line 1 or from Warden subway station on Line 2 or from Kennedy station on Lines 2/3. When it begins to operate, the Eglinton Crosstown Light Rail Transit’s Birchmount stop is steps away.
- Kennedy GO Station on the Stouffville line & Scarborough GO Station on the Lakeshore East line, with connecting TTC buses, can get you to this worksite.

scotiatechnology

LI-hybrid

Location(s): Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our custom

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