Director of Business Development

2 weeks ago

Regina, Canada Servicebox Full time

**Who We Are**

Welcome to Service Box, a leading provider in North America of field service management software tailored for HVAC, plumbing, electrical, and construction industries. Our comprehensive platform streamlines operations through features like work orders, scheduling, invoicing, and integrates seamlessly with accounting systems such as QuickBooks and Sage. We cater to established companies with 15 or more employees, aiming to optimize end-to-end business workflows.

**What We're Looking For**

**What You'll Do**

Drive Revenue Growth
- Aim to double customer base and Annual Recurring Revenue (ARR).
- Play a hands-on role in driving sales efforts, actively contributing to our growth trajectory.
- Evaluate sales processes to identify bottlenecks and improve sales conversion rates.
- Establish and inform qualified lead criteria in partnership with the Marketing team.
- Inform the creation of detailed buyer personas in partnership with the Marketing team.
- Streamline the demo process to ensure it meets customer needs and supports sales funnel progression.
- Create and implement a lead nurturing strategy and/or process

Lead and Develop Sales Teams
- Lead and grow a high-performing sales team, including recruiting, hiring, training, coaching and mentoring of sales representatives.
- Implement people performance tracking systems, which offers feedback for team members and inspires high performance.
- Develop comprehensive training for the sales team, equipping them with the necessary knowledge and skills to effectively deliver product demos and address objections.

Optimize Client Retention and Revenue
- Gather regular client feedback to identify areas for service improvement.
- Develop customized client retention strategies and/or processes in collaboration with Customer Success team.

Track and Analyze Performance
- Drive sales pipeline management, forecasting accuracy, and reporting, providing regular updates to the executive team and stakeholders.
- Implement analytics tools to provide real-time insights into sales performance.
- Analyze conversion rates at each stage of the sales funnel and identify areas of improvement based on data-driven insights.

**What You'll Bring**
- Extensive B2B software sales experience.
- Proven leadership skills.
- Strong track record of relationship building that generates sales success.
- Demonstrated ability to scale and optimize sales operations through strategic planning and execution.
- Experience in identifying and capitalizing on strategic business development opportunities.
- Collaboration skills to align sales strategies with company objectives.
- 7+ years of Business Development experience, with at least 5 years in leadership roles.
- Bachelor's degree in business, marketing, or related field preferred; relevant certifications advantageous. Experience in HVAC, plumbing, electrical, and construction industries would be considered an asset.
- Applicant must be both eligible to work in and located in Canada.

**What We Offer**
- Flexible work environment including remote options (head office located in Saskatchewan).
- Lead and grow a new role independently in our company, with a significant impact on Service Box's growth trajectory.
- Opportunity to lead and implement sales initiatives in a dynamic, fast-paced environment.
- Competitive salary with performance-based incentives.
- Comprehensive benefits package including dental and vision care.
- Collaborative and innovative company culture.

**How to Apply**

Pay: $90,000.00-$175,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Business development: 3 years (preferred)

**Language**:

- English (preferred)

Work Location: Hybrid remote in Regina, SK

Application deadline: 2024-05-10
Expected start date: 2024-06-17

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