Manager, Ottawa Air/ccla Base

3 weeks ago

Ottawa, Canada Ornge Full time

MANAGER, OTTAWA AIR/CCLA BASE

Reference #: 2023-16

Strong. Proud. Uplifting.

At Ornge, we believe that ordinary people can do extraordinary things.

Each day, we connect communities with critical care across Ontario, Canada. In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We’re excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.

Discover Ontario, Canada, and an exciting career with Ornge.

Position Available: Manager, Ottawa AIr/CCLA Base
Position Status: Full Time
Location: Ottawa Air/CCLU
Reporting To: Director Base Management

Position Summary:
Ornge is guided by four key 'strategic propellers' (iP4): Invent Practice in Transport Medicine, Improve our Processes to achieve operational excellence, Integrate Provincially, Inspire our People. The Base Manager will manage, coordinate and monitor the overall base operations. Reporting to the Director, Base Management, the primary focus of this role will be to lead and facilitate operational excellence, which will include providing support and leadership to staff on a day-to-day basis, implementation of policies and procedures, guided by Ornge’s vision, mission and values. The Base Manager will work closely with the Ornge leadership team and the Operations Communication Centre (OCC) to consistently monitor and ensure base readiness and response times, as well as to proactively identify issues and provide recommendations for resolution. The Base Manager will be the face of Ornge in the community. Building sustainable relationships with internal and external stakeholders is a key expectation.

**Responsibilities**:

- Providing day-to-day support to staff at the Air and Land base; including fostering a safe work environment, teamwork, collaboration and professionalism, and excellence in customer service;
- Promoting a positive, engaged work environment by modeling professional behavior;
- Effectively managing change and providing leadership skills using current best practices;
- Directing and managing staff at the base level; including monitoring absenteeism, approving expenses, and participating in shift scheduling, as well as leading the investigation and resolution of incidents and complaints;
- Ensuring the effective and appropriate utilization of resources at base level, working within budgeted guidelines;
- Minimizing operational risk factors through sound risk management practices and strategies;
- Collaborating with leadership team to ensure compliance with legislative standards, and that Ornge policies and procedures are met, in adherence to Ornge’s vision, mission and values;
- Participating in the ongoing development of written operational policies, procedures and practices aligning with the strategic directions as outlined by Ornge;
- Working closely with the Director, Base Management to plan, implement and evaluate operational plans in accordance with Operations and individual milestones;
- Leading and participating in regular base briefings and meetings, and Ornge working groups and committees as required;
- Representing Ornge as the primary contact at the base with all departments and with partners in other ministries, hospitals and community stakeholders; and
- Initiating opportunities to develop partnerships between key internal and external partners for the purpose of enhancing patient care.

Qualifications:

- Prior experience managing base operations in related fields, which may include emergency response, disaster recovery, mining or forestry, military, utilities, air transport, shipping, freight, fleet management, nuclear, dispatch, healthcare management, control centres, or public works, to name a few;
- 2 years’ experience managing operational projects; education in project management methodologies is an asset;
- Experience with creation and administration of budgets;
- Excellent mediation and facilitation skills;
- Ability to lead meetings, deliver presentations, prepare correspondence, write reports.
- Must be available on a rotational call basis after business hours and on weekdays and holidays.
- EMS experience at the management level preferred;
- Has earned a strong reputation as a leader - of people, performance and patient-centered care;
- Must be a systems thinker and understands how Ornge’s services support the continuum of health care in the province;
- Will be comfortable working in a heavily scrutinized environment and can quickly appreciate the complexities of an operation that is both federally regulated and provincially mandated;
- Must be a natural relationship builder and has exceptional interpersonal skills to build rapport easily with a diversity of stakeholders;
- Is a confident, mature leader who has exceptional leadership and communication skills with the ability to influence and gain the trust of specially-trained professionals;
- Balances a sense

  • Air Canada Jobs in Ottawa – Bilingual Customer Experience Specialist

    5 days ago

    Ottawa, Canada Air Canada Full time

    [ads1] Job Responsibilities: Act as Ground Hosts and Hostesses. Conduct passenger check-in. Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Job Requirements: Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First...

  • Air Canada Jobs in Ottawa – Bilingual Customer Experience Specialist

    4 weeks ago

    Ottawa, Canada Air Canada Full time

    [ads1] Job Responsibilities: Act as Ground Hosts and Hostesses. Conduct passenger check-in. Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Job Requirements: Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First...

  • Air Canada Jobs in Ottawa – Bilingual Customer Experience Specialist

    4 weeks ago

    Ottawa, Canada Air Canada Full time

    [ads1] Job Responsibilities: Act as Ground Hosts and Hostesses. Conduct passenger check-in. Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Job Requirements: Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First...

  • Air Canada Jobs in Ottawa – Bilingual Customer Experience Specialist

    1 month ago

    Ottawa, Canada Air Canada Full time

    [ads1] Job Responsibilities: Act as Ground Hosts and Hostesses. Conduct passenger check-in. Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Job Requirements: Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First...

  • 2025-2026 Articling Law Student

    1 month ago

    Ottawa, Canada City of Ottawa Full time

    Requisition ID: 12470 Department: Legal Services Service: Legal Ops & Support Srvc Branch Employment Type: 2 Full-time Temporary Work Hours: 35.00 hours per week Affiliation: MPE Salary Information: $46,983.30 - $57,976.10 annually (2022 rates of pay) Location: City Hall,110 Laurier Avenue West City: Ottawa, ON Job Category: Legal Services Application Close:...

  • Bilingual Administrative Assistant

    1 month ago

    Ottawa, Canada Air Liquide Full time

    **Company presentation** VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance. **Here is what you will...

  • Water and Air Installer/service

    1 month ago

    Ottawa, Canada Georgian Water and Air East Full time

    **About us** **Georgian Water & Air East are the water treatment home service professionals for The Home Depot Canada. We work with Ottawa, Pembroke, Cornwall and Brockville Home Depots to provide water and air purification systems for home, cottages, and commercial. We have been providing Ontario with water and air systems since 1977 with our HEPA...

  • Detailer - Audi Ottawa

    13 hours ago

    Ottawa, Canada Audi Ottawa Full time

    Our Audi Ottawa location is looking or a full time detailer to join our team! Your responsibilities would be: Wash and detail customer cars, new and used vehicles. Polishing, and interior exterior cleaning. Monday to Friday 8am-5pm G license required **_ Wage will be based on experience._

  • Community Liaison Worker

    4 weeks ago

    Ottawa, Canada The Elizabeth Fry Society of Ottawa Full time

    _**Join our Amazing E Fry Ottawa Team!**_ **Community Liaison Worker - Ottawa-Carleton Detention Centre** **Interviews starting July 20, 2023** **Job title: Community Liaison Worker - Ottawa-Carleton Detention Centre (OCDC)** **Reports to**:Manager, Community Programs and Services **Hours**:30 hours/week **Language**:Bilingual Preferred **Salary:...

  • Executive Director at Ottawa Festival Network

    4 weeks ago

    Ottawa, Canada Ottawa Festival Network Full time

    Ottawa Festival Network (OFN) is seeking an Executive Director to lead and support our membership through recovery, growth, and celebration as the festival and event industry moves forward from the impacts of the COVID-19 pandemic. Anticipated start date: March 4, . The OFN’s Executive Director provides organizational leadership that is aligned with the...

  • General Manger – Ottawa Fringe

    3 days ago

    Ottawa, Canada Ottawa Festival Network Full time

    The Ottawa Fringe Festival “Ottawa Fringe” is hiring for the position of General Manager. This role reports to the Executive Director and is responsible for the management of services for the Fringe festival and undercurrents festival. The General Manager is also expected to maintain a high standard of excellence on all Arts Court Theatre services. ...

  • Program Manager

    1 month ago

    Ottawa, Canada Compassionate Ottawa Full time

    POSITION DESCRIPTION: PROGRAM MANAGER **SUMMARY** Compassionate Ottawa (CO), a volunteer-driven community organization that aims to build community capacity to care for one another, especially in times of serious illness, grief, loss, and caregiving, is seeking a part-time, bilingual Program Manager. The position offers an excellent opportunity to play a...

  • Ottawa at The Olympics Summer Sports Journalist

    13 hours ago

    Ottawa, Canada Ottawa Sports Pages Full time

    **JOB POSTING** **OTTAWA SPORTS PAGES** **Job title: Ottawa at the Olympics Summer Sports Journalist** **Publication: Ottawa Sports Pages** **Location: Ottawa, Ont.** **Application Deadline: May 30, 2024** **Pay: $16.55/hour, 35 hours/week, 8 weeks/280 total hours** **Dates of Employment: July 8-Aug. 30, 2024 (flexible)** The _Ottawa Sports Pages_ is...

  • Volunteer Coordinator-ottawa Intl Animation Festival

    1 month ago

    Ottawa, Canada Ottawa Festival Network Full time

    **Job Summary**: This position is funded through Ontario’s Job Creation Partnership (see more details below). The Ottawa International Animation Festival (OIAF) is one of the leading events of its kind in the world. It’s an annual five-day event with a total attendance of 28,000 attracting artists, producers, students and animation fans from around the...

  • Territory Manager-Ottawa

    2 weeks ago

    Ottawa, Canada Stoncorcpg Full time

    Territory Manager Outer Ottawa Ind/Comm & Ottawa Industrial Area STONHARD,has been the leading manufacturer and installer of high-performance, state of the art, seamless floors and lining systems for commercial and industrial markets for nearly a century. We are anticipating continuous growth and currently have a rewarding position as a Territory Manager in...

  • Territory Manager-Ottawa

    2 weeks ago

    Ottawa, Canada Stoncorcpg Full time

    Territory Manager Outer Ottawa Ind/Comm & Ottawa Industrial Area STONHARD,has been the leading manufacturer and installer of high-performance, state of the art, seamless floors and lining systems for commercial and industrial markets for nearly a century. We are anticipating continuous growth and currently have a rewarding position as a Territory Manager in...

  • Territory Manager-Ottawa

    4 weeks ago

    Ottawa, Canada Stonhard Full time

    Territory ManagerOuter Ottawa Ind/Comm & Ottawa Industrial Area STONHARD, has been the leading manufacturer and installer of high-performance, state of the art, seamless floors and lining systems for commercial and industrial markets for nearly a century.  We are anticipating continuous growth and currently have a rewarding position as a Territory Manager...

  • Territory Manager-Ottawa

    2 weeks ago

    Ottawa, Canada Stoncorcpg Full time

    Territory Manager Outer Ottawa Ind/Comm & Ottawa Industrial Area STONHARD,has been the leading manufacturer and installer of high-performance, state of the art, seamless floors and lining systems for commercial and industrial markets for nearly a century. We are anticipating continuous growth and currently have a rewarding position as a Territory Manager in...

  • Territory Manager-Ottawa

    4 weeks ago

    Ottawa, Canada Stonhard Full time

    Territory ManagerOuter Ottawa Ind/Comm & Ottawa Industrial AreaSTONHARD, has been the leading manufacturer and installer of high-performance, state of the art, seamless floors and lining systems for commercial and industrial markets for nearly a century. We are anticipating continuous growth and currently have a rewarding position as a Territory Manager in...

  • IT Manager

    4 weeks ago

    Ottawa, Canada CADTH Full time

    **MANAGER, IT SERVICES** **Status**: Full time, permanent **Location**: Ottawa, Ontario (hybrid) **Salary range**: $103,148 - $124,811 per year CADTH is Canada’s drug and health technology agency. We’re a not-for-profit organization headquartered in Ottawa, with a satellite office in Toronto. We’re funded by Canada’s federal, provincial, and...