IT Manager

2 months ago

Ottawa, Canada CADTH Full time

**MANAGER, IT SERVICES**

**Status**: Full time, permanent

**Location**: Ottawa, Ontario (hybrid)

**Salary range**: $103,148 - $124,811 per year

CADTH is Canada’s drug and health technology agency. We’re a not-for-profit organization headquartered in Ottawa, with a satellite office in Toronto. We’re funded by Canada’s federal, provincial, and territorial governments, with the exception of Quebec, to provide independent information and advice to the country’s publicly funded health care systems. Health administrators and policy experts rely on CADTH to inform their decisions about the funding and appropriate use of the drugs, devices, and services used to prevent, diagnose, and treat medical conditions.

**PRIMARY FOCUS**

The Manager, IT Services has responsibility for the overall planning, organization and execution of all IT functions to meet CADTH’s information technology requirements. The Manager’s primary objective is to facilitate the effective use of information technology by the organization in support of the overall CADTH business plan and information technology direction. The incumbent is accountable for ensuring a reliable and secure systems architecture.

**On any given day, the Manager, IT Services will**:

- Establish work unit goals and manage to them using metrics and performance standards that support the business priorities and strategic objectives.
- Implement a standardized reporting structure for tasks, projects, and team capacity.
- Enhance the infrastructure, architecture, and usage of all cloud-based solutions including AWS, Azure, and M365
- Create, test and implement IT security, disaster recovery and business continuity plans to ensure mínimal impact to the business as well as develop IT security policies and procedures
- Build, lead and manage a team of internal IT staff and external consultants as required. Manages assigned staff including establishing goals, objectives and work plans; evaluating staff performance and staffing of positions; providing ongoing supervision and monitoring of results.
- Manage the acquisition and implementation of new information technology hardware, software networks, and systems.
- Ensure mission critical computer server hardware/software, and associated peripherals are well maintained and operational 24/7.
- Establish and document IT standards, policies and procedures based on industry best practices and ensure that the company meets all regulatory requirements.
- Stay technically current and provide recommendations on new technologies to meet organizational requirements
- Improve organizational cyber security posture including implementation of best practices and industry standards.
- Responsible for the organizational conferencing and Audio/Video systems that enables hybrid meetings.

**IS THIS THE RIGHT ROLE FOR YOU?**

**The Manager, IT Services will likely have**:

- Completion of post-secondary education in Computer Science, Information Technology, or a related area of study coupled with recent progressive experience in leading an IT function which is normally attained over a period of no less than five years. (Additional related experience may serve as a suitable equivalent for completion of post-secondary education).
- Prior experience leading/managing a team of IT professionals is required.
- Advanced technical expertise in the following areas: MS Windows Servers, Exchange Online, SharePoint Online, LAN/WAN, firewalls, NAS; HTML, PowerShell Scripting, VPN, Active Directory, network protocols and services (FTP, TCP/IP, DNS and DHCP); virus and spam protection as well as administrative systems for finance, human resources and contact management.
- Experience collaborating with external agencies and vendors
- Ability to create and foster long-term working relationships with colleagues, customers, vendors, and partners.
- Excellent oral and written communication skills
- Experience working collaboratively, prioritizing, and balancing multiple competing tasks effectively in a fast-paced and dynamic environment.
- Respectful, approachable, and team-oriented while building strong working relationships and a positive work environment.
- In-depth understanding of the boardroom technology and telephony.

**WHAT WILL SET YOU APART?**
- Experience with Agile methodology and use of Jira for tasks and project management
- Experience with MS Dynamic CRM implementation and roll out

**WHAT’S IN IT FOR YOU?**

**At CADTH, you will find**:

- a team-focused, supportive, and inclusive work environment
- a comprehensive Total Rewards package including health, dental, and wellness benefits, defined benefit pension plan with Healthcare of Ontario Pension Plan (HOOPP), and a variety of leave options
- opportunities to work with and learn from highly specialized professionals
- personal growth through professional development opportunities, corporate training, and support for continuing education
- a friendly culture that supports community e

  • Assistant Manager

    2 weeks ago

    Ottawa, Canada Call It Spring Full time

    JOB SUMMARY At Call It Spring we’re all about inclusion, love, encouraging a sustainable lifestyle through footwear, and having a good time doing it. Sound like you? We’re looking for a new Assistant Manager at our Call It Spring stores! As Assistant Manager you report to the Store Manager and District Manager. The Assistant Manager contributes to the...

  • Assistant Manager

    3 weeks ago

    Ottawa, Canada Call It Spring Full time

    JOB SUMMARY At Call It Spring we’re all about inclusion, love, encouraging a sustainable lifestyle through footwear, and having a good time doing it. Sound like you? We’re looking for a new Assistant Manager at our Call It Spring stores! As Assistant Manager you report to the Store Manager and District Manager. The Assistant Manager contributes to the...

  • Office Manager

    3 weeks ago

    Ottawa, Canada PureLogic IT Solutions Full time

    We are looking for a driven, outgoing and skilled Office Manager to become a new face of PureLogic IT Solutions, a team glue and a baller with a strong attention to detail, collaboration and communication skills. If you love things in order, putting smiles on people's faces and helping everyone, this role is for you. You will wear multiple hats, keeping the...

  • Sponsorship Manager

    1 month ago

    Ottawa, Canada Be iT Overseas Full time

    This job is fully remote, work from anywhere! **Job Description**: Great opportunity for a Sponsorship Manager to work in the gamming industry! The fastest growing game Company in the world today, a online bookmaker, with more than 1 million users and several games in your pipeline. **YOU WILL**: Take full responsibility for the performance of the LATAM...

  • Partnership Manager

    20 hours ago

    Ottawa, Canada PureLogic IT Solutions Full time

    We are looking for a Partnership Manager to lead the partnership strategy proactively, opening the doors of opportunity for PureLogic by enhancing current trust and relationships with partners. In this role you will strategically develop new opportunities of growth and collaboration. Lastly, you will represent our incredible team to the industry and...

  • Senior Project Manager

    2 days ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 9-month contract with its Ottawa-based customer. Work LocationThe successful candidate will be required to work on-site at the customer headquarters in Ottawa, ON, on a hybrid basis. Key TasksManaging all aspects of initiative/project execution on a day-to-day basisIdentify and assemble the...

  • Senior Project Manager

    1 day ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 9-month contract with its Ottawa-based customer. Work Location The successful candidate will be required to work on-site at the customer headquarters in Ottawa, ON, on a hybrid basis. Key Tasks Managing all aspects of initiative/project execution on a day-to-day basis Identify and assemble...

  • Senior Project Manager

    1 day ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 9-month contract with its Ottawa-based customer. Work LocationThe successful candidate will be required to work on-site at the customer headquarters in Ottawa, ON, on a hybrid basis. Key TasksManaging all aspects of initiative/project execution on a day-to-day basisIdentify and assemble the...

  • Bids and Operations Manager

    1 week ago

    Ottawa, Canada PureLogic IT Solutions Full time

    **_We are looking for a dynamic and forward-looking individual to step into the role of a _**_Bids and Operations Manager for our sister company PureSpirIT_**. In this role you will **_drive and manage the RVD and technology evaluation stage of the sales process, working in conjunction with the technical team as the key sales advisor and RVD advocate for...

  • Senior Project Manager

    2 weeks ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 10-month contract with its Ottawa-based customer. Work Location Primarily Remote Key Tasks Lead a multi-faceted, complex project in the education sector Work closely with senior executives to manage critical timelines and project budge

  • Senior Project Manager

    1 week ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 10-month contract with its Ottawa-based customer. Work Location Primarily Remote Key Tasks Lead a multi-faceted, complex project in the education sector Work closely with senior executives to manage critical timelines and project budge

  • IT Services Program Manager

    2 days ago

    Ottawa, Canada PureLogic IT Solutions Full time

    **Responsibilities**: - Oversee and manage the successful delivery of VMware-based projects and programs, ensuring they are completed within the agreed scope, time, and cost constraints. - Assist with the resource program roadmap, developing detailed project plans, and coordinating cross-functional teams. - Develop and maintain a detailed project schedule...

  • Senior Project Manager

    2 weeks ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 10-month contract with its Ottawa-based customer.Work LocationPrimarily RemoteKey TasksLead a multi-faceted, complex project in the education sectorWork closely with senior executives to manage critical timelines and project budget adherenceCreate and update where necessary project...

  • Senior Project Manager

    1 week ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 10-month contract with its Ottawa-based customer.Work LocationPrimarily RemoteKey TasksLead a multi-faceted, complex project in the education sectorWork closely with senior executives to manage critical timelines and project budget adherenceCreate and update where necessary project...

  • Senior Project Manager

    2 weeks ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 10-month contract with its Ottawa-based customer.Work LocationPrimarily RemoteKey TasksLead a multi-faceted, complex project in the education sectorWork closely with senior executives to manage critical timelines and project budget adherenceCreate and update where necessary project...

  • Senior Project Manager

    2 weeks ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 10-month contract with its Ottawa-based customer.Work LocationPrimarily RemoteKey TasksLead a multi-faceted, complex project in the education sectorWork closely with senior executives to manage critical timelines and project budget adherenceCreate and update where necessary project...

  • Senior Project Manager

    2 weeks ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 10-month contract with its Ottawa-based customer. Work Location Primarily Remote Key Tasks Lead a multi-faceted, complex project in the education sector Work closely with senior executives to manage critical timelines and project budget adherence Create and update where necessary project...

  • Senior Project Manager

    1 week ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 10-month contract with its Ottawa-based customer. Work Location Primarily Remote Key Tasks Lead a multi-faceted, complex project in the education sector Work closely with senior executives to manage critical timelines and project budget adherence Create and update where necessary project...

  • Senior Project Manager

    2 weeks ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 10-month contract with its Ottawa-based customer.Work LocationPrimarily RemoteKey TasksLead a multi-faceted, complex project in the education sectorWork closely with senior executives to manage critical timelines and project budget adherenceCreate and update where necessary project...

  • Senior Project Manager

    2 days ago

    Ottawa, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 10-month contract with its Ottawa-based customer.Work LocationPrimarily RemoteKey TasksLead a multi-faceted, complex project in the education sectorWork closely with senior executives to manage critical timelines and project budget adherenceCreate and update where necessary project...