Claims Assistant

2 months ago

North York, Canada Wawanesa Insurance Full time

**Date**:Oct 17, 2024

**Location**: North York - Toronto, ON (Hybr, CA Kitchener, ON (Hybrid), CA

**Company**:Wawanesa Insurance

**Job ID**: 8658

**Working Business Language**: English_._

**Salary**: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.

**About Us**
At Wawanesa, we’re proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Toronto, ON; Kitchener, ON.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

**Job Overview**:
The Claims Assistant contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience by gathering and recording information from customers for the purpose of establishing new claim reports and providing administrative support to the Claims Department.

**Responsibilities**:

- Answer calls to the claims department
- Identify, sort and distribute Claim Department documents
- Conduct data base searches
- Ensure successful transmission of documents to vendors
- Perform clerical duties, such as filing, faxing, copying, scanning and indexing
- Provide exceptional customer service
- Perform other duties as assigned

**Qualifications**:

- Completion of High School or equivalent
- Basic knowledge of Microsoft Office Word and Excel
- Good customer service skills
- Detail oriented with a critical degree of accuracy regarding data entry
- Good communication skills, both written and oral
- Good time management and organization skills with the ability to prioritize work in a fast paced, changing environment

**Wawanesa is proud to be one of **Manitoba’s Top Employers**, a **Kincentric Best Employer** in Canada and a **Forbes Best Employer** in Canada recognizing an exceptional place to work**

**Diversity Equity, Inclusion & Belonging

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