Full-time Centre Coordinator

2 months ago

Calgary, Canada Scholars of Calgary Southeast Full time

**Full-time Centre Coordinator**

**Qualifications of a successful Scholars Education Centre Coordinator include the following**:

- Post-secondary education.
- An ability to provide quality customer service that exceeds client expectations.
- Successful background in sales, marketing, and sales skills with a strong focus on customer service.
- Excellent verbal communication and interpersonal skills to build fostering relationships with clients
- Effective problem-solving and communication skills with the ability to multitask.
- Enjoys working with students of all ages.
- Professional, enthusiastic, flexible and energetic.

**Centre Growth and Opportunities Specifics**
- Handle new inquiries, enrolments, consultations and conferences with parents.
- Adhere to standard KPIs goals set out with Centre Director.
- Establish and maintain collaborative relationships with teachers, educational specialists, and other school administrators, parent/teacher organizations, case managers and community contacts.
- Monitor daily business operations.

**Staff management specifics**
- Demonstrate and uphold staff morale and ensure the professional appearance of the Centre.
- Interview, hire and train new staff according to Scholars teaching methodologies.
- Conduct staff performance reviews.
- Facilitate staff meetings and workshops to ensure consistency in teaching practices.

**Customer Service/Curriculum Support Specifics**
- Keep clients, parents, and case managers informed on program progress and conference with them on an ongoing basis
- Write and recommend goal-based programs and monitor programs for performance
- Create a positive learning environment in the centre for staff, students, and parents.
- Oversee and schedule student programs.
- Anticipate and be responsive to the needs and expectations of clients/case managers and students/parents, and respond in a prompt manner.
- Communicate accurate and complete information to parents/students and clients/case managers in a considerate, professional, knowledgeable and accurate manner.
- Take personal responsibility for understanding, managing and meeting customer needs and expectations.
- Fluency in French is considered an asset.

**Compensation, Hours of Operations & Location**
- $22-$25 (CAD) per hr
- Mon-Fri 12 pm - 8 pm, Sat 9 am - 1 pm
- 15566 McIvor Blvd SE, Calgary, AB

Pay: $22.00-$25.00 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Paid time off

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Tutoring: 2 years (preferred)
- Administrative experience: 3 years (preferred)
- Leaderhsip: 1 year (preferred)

**Language**:

- French (preferred)

Work Location: In person

Expected start date: 2024-09-25

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