Receptionist/ Guest Services Coordinator

3 months ago

Guelph, Canada THE TEN SPOT Guelph Full time

**THE TEN SPOT®** Guelph is looking for a **receptionist/ guest services coordinator, **who will act as the conductor of our space and ensure that every interaction a client has with us makes them feel like a ten

**compensation details up front**:

- from $16 -$18+/hour + commission, commensurate with experience
- full health & dental benefits
- employee + family discounts on products, services and skincare lines such as dermalogica
- industry-leading perks and incentives, including ongoing training programs and advancement opportunities

**what you will do**:
**coordinate the guest experience to ensure an exceptional experience from beginning to end**:

- enthusiastically greet & host each guest who enters our space
- book guest appointments and keep the schedule organized and optimized
- meticulously oversee the appearance of our physical space
- ensure the final touchpoint with guests is a success - checking out guests, taking payment, rebooking appointments

**who you are: the host with the most**
- the person with the biggest smile who makes everyone feel welcome
- a customer service savant
- a brilliant multitasker
- an awesome team player, always willing to pitch in and lend a hand
- a clear communicator

**what we’re looking for: some who will get it done with a smile**
- experience in a customer-focused environment, such as hospitality or retail
- a lover of health, beauty and self-care practises
- detail-oriented, organized, admin and tech-savvy

**why work with us**:
We treat every guest like a guest in our home, and providing an exceptional self-care experience to every guest, every time, in a clinically-clean environment, is what we do. You’ll get to work in a fun and upbeat environment, have training and ongoing education provided, and feel good knowing you’re making an impact by helping to make others look and feel their best Not to mention free/ discounted services and products for you and the family This is a part-time+ role, with various weekday and weekend daytime and evening shifts available, and opportunities for growth and advancement

**THE TEN SPOT®** exists to make everyone feel like a ten, so they can live their best life ever we’re an international network of beauty bars that provides impeccably executed services in a #clinicallyclean environment.

**Job Type**: Part-time
Part-time hours: 15-25 per week

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 4 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Commission pay
- Tips

Ability to commute/relocate:

- Guelph, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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