Receptionist
5 months ago
Duties
- Greet and welcome patients in a friendly and professional manner
- Answer phone calls, schedule appointments, order supplies, and manage the front area
- Provide excellent customer service by addressing patient inquiries and concerns
- Maintain patient records and update necessary information in a computerized system
- Assist with data entry tasks and ensure accuracy of information
- Work with other receptionist/admin personnel as well as numerous nurses and physicians
- Handle financial transactions, including billing and insurance claims
- Coordinate with other staff members to ensure smooth operations of the office
- Perform general administrative duties such as filing, faxing, and organizing documents
**Requirements**:
- Previous experience as a receptionist or in a similar customer support role
- Proficiency in using computerized systems, including Windows, Scheduling Software
- Strong organizational skills with attention to detail
- Excellent customer service skills and ability to handle patient inquiries professionally
- Knowledge of medical office procedures and terminology is preferred
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong communication skills, both verbal and written
- Ability to maintain confidentiality of patient information
- Flexibility in work hours as may be required for evening or weekend (Saturday)
- BSc in Health Sciences or related field required.
Please submit your resume highlighting your relevant experience for consideration.
**Job Type**: Part-time
Expected hours: No less than 20 per week
**Benefits**:
- On-site parking
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed
Supplemental pay types:
- Bonus pay
**Education**:
- Bachelor's Degree (required)
**Experience**:
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (required)
Ability to Commute:
- Guelph, ON N1G 0E9 (required)
Ability to Relocate:
- Guelph, ON N1G 0E9: Relocate before starting work (required)
Work Location: In person
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