Assistant Property Manager

7 months ago

Toronto, Canada Rhapsody Property Management Services Full time

**Assistant Property Manager - Greater Toronto Area**

**The Role**

Located at a luxurious purpose-built rental tower, the Assistant Property Manager is a business leader who focuses on resident customer service and assists in managing the operations, leasing activity, renewals, collections, financial reporting, supplies, and communications of the apartment community.

**Come Join Rhapsody**

At Rhapsody, we’ve built our company culture around our core values of Respect, Integrity, Dedication and Transparency. Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success. Rhapsody offers exceptional career paths and joining our team can lead to an exciting and fast-paced career. We are looking for true team-players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow. Rhapsody values diversity and is committed to equal opportunity in employment. At Rhapsody, success is about more than having a healthy bottom line, and we are committed to making Rhapsody an amazing and unique place to work for each member of our team.

**Essential job functions**:

- Provides support to the Property Manager in the day-to-day activities.
- Address the concerns of current and prospective residents in a friendly and professional manner.
- Manage the operations team, setting and elevating the standard on how the team communicates with residents.
- Conducts Tours and leases units as required.
- Train team members, modeling effective sales and service techniques.
- Leads rent collection efforts, specifically with delinquent residents. This may involve lease termination and legal action if necessary.
- Assist the Property Manager in managing the property’s budget by making sound fiscal decisions to increase the net operating income of the community.
- Create and distribute monthly resident newsletter.
- Coordinate monthly events for residents.
- Maintain the accuracy of resident ledgers and files.
- Complete unit Inspections during move-in and move-outs, walking units and the community as needed.
- Fills the role of acting Property Manager in their absence.
- Maintains and safeguards all company tools and equipment

**Education and Experience**:

- Post-secondary courses in property management or related field required.
- 3 + years of related Property Management Experience
- Strong Microsoft Office Skills and experience with Yardi is considered an asset.
- Functional knowledge of various Social Media tools and best practices.
- Previous experience as a Property Administrator, financial reports and budgets is considered an asset.

To be Successful You Will Have:

- Have a dedication to providing and modeling exceptional service.
- Demonstrate capacity for collaboration, with ability to work cross-functionally in fast-paced, matrixed and ambiguous environment.
- Be a self-motivated individual with a sense of urgency, a demonstrated work ethic and integrity.
- Excellent time management and organizational skills, with the ability to prioritize and shift tasks quickly as well as to work independently.
- Excellent interpersonal, communication and facilitation skills with the ability to influence leadership regarding proposed strategies.
- Effective problem-solving skills, with the ability to adapt to changing needs.

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