Product Support Representative
1 day ago
**ALL IN ON A REWARDING CAREER AT INLAND**
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.
We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. We are committed to embracing new technology, ensuring that we stay at the forefront of innovation in our industry. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.
Join us at Inland Truck & Equipment and go ALL IN on a career that has it all.
This position is located at our sales and service dealership in Winnipeg, MB.
**THE OPPORTUNITY**
The Product Support Representative (Outside Parts Salesperson - Truck Parts Sales) is a sales leader in heavy truck parts sales and will be responsible for selling heavy truck parts and accessories to new and existing customers. In this role you will also be responsible for developing, maintaining and enhancing maximum parts department profitability and sales volumes of assigned accounts within a designated territory. In this outside sales position you will call on customers, introduce products and promotions and provide superior customer service to all accounts in your territory.
This position requires knowledge of heavy truck parts, commercial truck shop operations and/or experience in a truck dealership as parts technician/parts counterperson.
**YOUR RESPONSIBILITIES**
- Develop and achieves maximum sales volumes consistent with sales projections for assigned accounts
- Provide value added services with consistent customer visits
- Conduct new (cold) sales calls on a weekly basis
- Monitor operations of assigned accounts, offers advice and assistance when required in areas such as inventory control, available services, new products and/or product enhancements
- Conduct sales calls with assigned accounts to introduce new products and promotions
- Provide superior customer service to all accounts
- Plan territory coverage and manages time consistent with expectations of management
- Complete customer call report with weekly summary of results
- Control personal expenses within the approved budget and submits weekly expense reports
- Investigate and refers customer issues to the appropriate Department Manager and/or General Manager
- Assist counter personnel with orders, deliveries and customer inquiries
**WHAT WE LOOK FOR**
- High school diploma or general education degree (GED)
- Qualification as a truck Parts Journeyperson preferred
- Three years related experience and/or training; or equivalent combination of education and experience.
- Knowledge of heavy truck parts and accessories, commercial truck shop operations and/or experience in a truck dealership as parts technician/parts counterperson required.
- Excellent sales skills, preferably in a related field
- Proficient in Microsoft Word and Excel.
- Strong organizational skills
- Must have valid Driver’s License
- Strong business ethics with a professional approach at all times
**CANADA BENEFITS PACKAGE**
Our employees receive a generous benefits package including:
- Extended Medical (including Vision)
- Dental
- Prescription benefits
- RRSP with employer matching program
- Long Term and Short Term Disability
- Life Insurance and Accidental Death and Dismemberment Insurance
- Paid Time Off
- On-going training opportunities
keywords: parts sales, truck parts sales, outside parts sales, parts journeyperson, HD truck parts, parts and accessories, aftermarket, parts warranty
-
Product Support Sales Representative
6 months ago
Winnipeg, Canada TCAT Div of Toromont Industries Ltd Full timeToromont Cat is looking for a Product Support Sales Representative (PSSR) to join our team! The PSSR will work alongside our parts, service, and sales representatives in an effort to enhance and grow the level of product support we provide to our customers. **As a Product Support Sales Representative, YOU will experience**: - Working within one of the...
-
Product Support Representative
6 months ago
Winnipeg, Canada MacDon Industries Ltd. Full time**PURPOSE and SCOPE**: Reporting to the Product Support Supervisor, the Product Support Representative provides after sales support for all MacDon Products. They work in territory with our dealers and customers to investigate product issues, address customer concerns, and provide product training. As part of the larger MacDon team they coordinate closely...
-
Product Support Representative
6 months ago
Winnipeg, Canada Inland Truck & Equipment Full time**DRIVE YOUR CAREER WITH INLAND** - Inland Truck & Equipment is an industry leader in the heavy-duty truck & sales, service and parts marketplace. As a rapidly growing company with over 1700 employees across 44 locations in North America, Inland offers exciting employment opportunities that can help you drive your future! This position is located at our...
-
Product Support Supervisor
6 months ago
Winnipeg, Canada MacDon Industries Ltd. Full time**PURPOSE and SCOPE**: Reporting to the Global Director of Product Support, the Product Support Supervisor coordinates a team of in-territory representatives to provide after sales support for MacDon equipment. They schedule staff activities, assist with troubleshooting of technical issues, and drive continued improvement within the...
-
Product Support Supervisor
6 months ago
Winnipeg, Canada MacDon Industries Ltd Full time**PURPOSE and SCOPE**: Reporting to the Global Director of Product Support, the Product Support Supervisor coordinates a team of in-territory representatives to provide after sales support for MacDon equipment. They schedule staff activities, assist with troubleshooting of technical issues, and drive continued improvement within the...
-
Product Support Supervisor
6 months ago
Winnipeg, Canada MacDon Industries Ltd. Full time**PURPOSE and SCOPE**: Reporting to the Director of Global Product Support, the Product Support Supervisor coordinates a team of in-territory representatives to provide after sales support for MacDon equipment. They schedule staff activities, assist with troubleshooting of technical issues, and drive continued improvement within the...
-
Client Support Representative
3 months ago
Winnipeg, Canada Lion Star Consulting Full timeAre you experienced in the client support and sales field and looking to utilize your customer-centric approach to business development? We are one of the **Winnipeg **region's leading firms in client support, sales, and business development. We are dedicated to providing our clients with the utmost care and have a history of delivering profitable results...
-
Production Support Services Representative
6 months ago
Winnipeg, Canada PRICE INDUSTRIES LIMITED Full time**What We Offer**: - Health and Dental - Employees and their families enjoy flexible benefits options covering an extensive list of medical and dental expenses and services. - Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage. - Employee and Family Assistance Program...
-
Sales Support Representative
6 months ago
Winnipeg, Canada Western Global Full time**Position**: Sales Support Representative **Location**: Winnipeg, Canada **Salary**: $50,000 - $55,000 + Commission We are looking for a highly motivated and enthusiastic individual to join us as a **Sales Support Representative**. The role is responsible for supporting the Regional Sales Manager the sales process including following up on leads and...
-
Product Support Representative
2 months ago
Winnipeg, Canada Brandt Full timeBrandt is currently seeking a Product Support Representative in the agricultural equipment industry for our Regina, SK location. This position is responsible for placing new customer Parts orders, following up on existing orders, confirming the availability of inventory and responding to pricing inquiries to support our network of branch locations that span...
-
Sales Support Representative
6 months ago
Winnipeg, Canada Western Global Full timeWe are looking for a highly motivated and enthusiastic individual to join us as a fluent French speaking **Sales Support Representative**. The role is responsible for supporting the Regional Sales Manager the sales process including following up on leads and arranging confirmed appointments with customers. They will also assist in order management and...
-
Product Support Specialist
6 months ago
Winnipeg, Canada MacDon Industries Ltd. Full time**PURPOSE and SCOPE** The Product Support Specialist acts as resident group technical expert for designated product(s). They maintain a high level of product knowledge and technical know-how, leveraging this to assist frontline employee’s. They own identification and management of technical issues related to their designated product(s), along with driving...
-
Product Support Specialist
6 months ago
Winnipeg, Canada MacDon Industries Ltd. Full time**PURPOSE and SCOPE** The Product Support Specialist acts as resident group technical expert for designated product(s). They maintain a high level of product knowledge and technical know-how, leveraging this to assist frontline employee’s. They own identification and management of technical issues related to their designated product(s), along with driving...
-
Dealer Support Representative- Multilingual
6 months ago
Winnipeg, Canada Polaris Inc. Full timeAt Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE. The Non-Techincal...
-
Customer Support Representative
4 weeks ago
Winnipeg, Canada MWG Apparel Full timeMWG Apparel is looking for a Customer Support Representative. Joining a small team, the Customer Support Representative will respond to customer inquiries, answer phone calls, process orders and returns, sort, analyze, and generate internal reports. You must have strong communication skills, prior experience in customer service, and Microsoft Office...
-
Dealer Sales Support Representative
6 months ago
Winnipeg, Canada Arne's Welding Full time**Arne’s Welding** **835 Mission Street** **Winnipeg, MB** **R2J 0A4** Arne’s Welding Ltd. a leading manufacturer of Aggregate and Lowbed Trailers in Western Canada is seeking a Dealer Sales Support Representative to join our team. **THE OPPORTUNITY**: **RESPONSIBILITIES**: - Expands dealership network according to mutually agreed standards including...
-
Client Support Representative
2 months ago
Winnipeg, Canada The Prolific Group, Inc. Full timeThe **Client Support Representative** plays a crucial role in ensuring that customer needs and expectations are met in a dynamic work environment. This position requires the ability to manage multiple tasks and priorities efficiently while providing exceptional customer service. You will act as a liaison between our clients and various departments, including...
-
Field Support Representative, Diagnostics
7 months ago
Winnipeg, Canada IDEXX Full timeWe build some of the most innovative products in the veterinary diagnostic industry, each of which helps keep our pets happy and healthy. The veterinarians that use these tools rely on Field Support Representatives (FSR) to teach them how to make the best use of these machines and to troubleshoot if there are technical issues. We are looking for people,...
-
Sales Representative
6 months ago
Winnipeg, Canada ROYAL FURNITURE Full timeCustomer Sales Representative, Full Time Career Opportunity! Royal Furniture is currently seeking a **Sales Representative** for our retail store located at **1610 St James Street.** As a Customer Sales Representative and product expert with us you will provide support to our guests within a retail sales environment. We are looking for solution finders who...
-
Customer Support Representative Tier 2
6 months ago
Winnipeg, Canada ARxIUM Full timeARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies. ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty...