Deskside Support Technician
7 months ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
- Experience: 1 to less than 7 months
- or equivalent experience
**Work setting**:
- Help desk
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
**Computer and technology knowledge**:
- Android
- MAC
- Internet
- File management software
- Word processing software
**Work conditions and physical capabilities**:
- Work under pressure
- Tight deadlines
**Personal suitability**:
- Organized
- Team player
**Screening questions**:
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- What is the highest level of study you have completed?
**Long term benefits**:
- Other benefits
**Other benefits**:
- Free parking available
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
-
Deskside Technician
6 months ago
Edmonton, Canada WBM TECHNOLOGIES Full timeWBM is constantly looking for unique individuals who are passionate about technology and motivated to be part of an amazing team. Our team members are accountable to themselves, their team, and their clients who believe and trust in them. Currently, we have an opportunity available for a Deskside Technician to work in onsite with our EUC clients in **Grand...
-
Deskside Support Technician
6 months ago
Edmonton, Canada Insight Enterprises Full time**Requisition Number**:95240** **Deskside Support Technician*** (on-site) Nisku, Alberta (contract) **About the Company**: **Description**: **Responsibilities**: - Respond to ITSM assigned tickets in a timely and effective manner. - Troubleshoot user issues in M365 (Excel, Word, PowerPoint, Outlook). - Triage and escalate tickets, as required. - Perform...
-
IT Technical Support Analyst
2 months ago
Edmonton, Canada Accurate Network Services Inc. Full time**The Role** The Deskside Support Analyst **will work from the office of an assigned client** **up to 4 days per week**. While onsite, the Deskside Support Analyst will work through their team’s helpdesk ticket queue for an array of clients; should a ticket requiring deskside help arise from the assigned client, the Deskside Support Analyst is already...
-
IT Technician
6 months ago
Edmonton, Canada Computer Upgrading Specialists Full timeComputer Upgrading Specialists Ltd. provides technicians for full-time, contract positions with multi-national IT companies. Roles are typically 3 months to 1 year with Computer Upgrading Specialists, with the possibility to convert into a full-time permanent position with our client. This posting is for jobs in deskside support and system deployment in...
-
IT Technician
6 months ago
Edmonton, Canada Computer Upgrading Specialists Full timeComputer Upgrading Specialists Ltd. specializes in providing technicians for full-time contract IT positions with multi-national IT companies. Our IT clients include Compugen, Insight, Softchoice, CompuCom and others. Our technicians typically work on site at Suncor, Cenovus, Alberta Government, and other Fortune 500 companies. Positions typically involve 2...
-
IT Technician
6 months ago
Edmonton, Canada Computer Upgrading Specialists Full timeComputer Upgrading Specialists Ltd. specializes in providing technicians for full-time contract IT positions with multi-national IT companies. Our IT clients include Compugen, Insight, Softchoice, CompuCom and others. Our technicians typically work on site at Suncor, Cenovus, Alberta Government, and other Fortune 500 companies. Positions typically involve 2...
-
Deskside Support Analyst
2 months ago
Edmonton, Canada Compugen Inc Full time**Job Title** Deskside Support Analyst (Onsite) **Vacancy No** VN7484 **Company Name** Compugen Inc **Work Location** Edmonton, AB **Base Pay Range** To be discussed during the recruitment process **Job Details** **About Compugen** Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect...
-
Laa-23-46 - Deskside Support Analyst
6 months ago
Edmonton, Canada Legal Aid Alberta Full timeLegal Aid Alberta is seeking to fill a permanent full time, Deskside Support Analyst in our downtown Edmonton office. This position will appeal to an individual that likes to take initiative, is client focused and is exceptionally strong in delivering high-quality results. Who You Are You’re computer-savvy and more organized than anyone you know....
-
Deskside Support Analyst
6 months ago
Edmonton, Canada Insight Enterprises Full time**Requisition Number**:97149** **Deskside Support Technician (contract)** Location: Edmonton, Alberta (on-site) Duration: 12-18 months, with chance of long-term extension **About Insight**: Insight Enterprise Inc serves clients in 190 countries, and in Canada, our robust Staffing department specializes in placing top-notch talent in sought-after roles...
-
Technical Support Professional with IT Expertise
4 weeks ago
Edmonton, Alberta, Canada Voyager Systems Corp. Full timeJob DescriptionVoyager Systems Corp. is seeking a skilled Technical Support Professional to join our team as a deskside support technician. As a key member of our technical support group, you will provide top-notch support to our customers, addressing their computer-related issues and delivering exceptional service.
-
Deskside Consultant
3 months ago
Edmonton, Canada Long View Systems Full time**Long View. A career that helps you get more out of life.** A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers — and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we...
-
Edmonton, Alberta, Canada S.i. Systèmes Full timeJob OverviewWe are seeking an experienced Intermediate Deskside support Analyst to provide technical support for a client in the Construction industry.Job DescriptionThe ideal candidate will have 3+ years of experience providing deskside support, supporting laptops, meeting rooms, and ticket support. They should also have experience supporting tickets and...
-
Deskside Support Technician
6 months ago
Edmonton, Canada Voyager Systems Corp. Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Help desk **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified...
-
Deskside Support Technician
6 months ago
Edmonton, Canada Voyager Systems Corp. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Help desk **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to...
-
Deskside Support Technician
6 months ago
Edmonton, Canada Voyager Systems Corp. Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year - Experience: 1 to less than 7 months - or equivalent experience **Work setting**: - Help desk **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems...
-
deskside support technician
6 months ago
Edmonton, Canada Voyager Systems Corp. Full timeEducation: College/CEGEPExperience: 1 year to less than 2 years or equivalent experienceWork settingHelp deskTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and...
-
deskside support technician
5 months ago
Edmonton, Canada Voyager Systems Corp. Full timeEducation: Expérience: EducationCollege/CEGEP or equivalent experienceWork settingHelp deskTasksRespond to users experiencing difficulties with computerConsult user guides, technical manuals and other documents to research and implement solutionsProvide advice and training to users in response to identified difficultiesCollect, organize and maintain a...
-
Deskside Support Technician
6 months ago
Edmonton, Canada San Pro Technology Ltd Full timeEducation: College/CEGEP - Experience: 7 months to less than 1 year - Computer programming/programmer, general - Computer science - Network and system administration/administrator - or equivalent experience **Tasks**: - Report on the performance of computer systems and networks - Provide advice and training to users in response to identified difficulties -...
-
Edmonton, Alberta, Canada S.i. Systèmes Full timeWe are seeking an experienced Desktop Support Professional to join our team at S.i. Systèmes in Edmonton.As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients across various locations in the city.With a strong background in deskside support and experience working with Intune, SCCM, and...
-
IT Field Support Technician
6 months ago
Edmonton, Canada Accurate Network Services Inc. Full time**The Role** Accurate Network Services Inc. is on the hunt for a Field Support Technician (also known as an Implementation Analyst in our world) to join our team in our Edmonton office. The person we envision for this role has strong technical abilities, is comfortable working onsite, and is good at crushing tasks independently. Implementation Analysts are...