Emergency Service Coordinator

1 month ago

Toronto, Canada Classic Fire + Life Safety Full time

Company Description

Thank you so much for considering our company in your career search Classic Fire + Life Safety is a leader in the fire protection and life safety industry because of our talented, knowledgeable, and motivated staff. We know that it is our people who make the difference, and we are looking to grow our team of passionate professionals. Interested in joining us?

Our goal is to partner with our customers, to ensure their building, and the people in them are safe, from new building construction activities, modernization activities, and demand for system upgrades, through to preventative maintenance and service.

CFLS is a caring company who values our staff.

CFLS is local and is part of the community.

CFLS is a full-service fire protection contractor.

**Summary**

**REQUIREMENT**:

- The Emergency Service Coordinator is a full-time position who is responsible for, but not limited to, the following tasks:

- Work with a positive and professional attitude and communicate effectively and efficiently with the customers.
- Work with the scheduling department to dispatch service technicians in a timely manner.
- Create service orders.
- Assist with parts requests and orders.
- Follow up on all emergency service calls to ensure efficient turnaround times.
- Review and invoice all emergency service orders.
- Ability to work in a fast-paced environment.
- Other duties as required.

**SKILLS AND ATTRIBUTES**
- Strong attention to detail and record keeping focus to ensure division’s knowledge capital quality.
- Able to process documentation and understand completeness formatting and consistency requirements.
- Keep informed and ahead of industry trends and best practices.
- Good interpersonal skills with staff and customers
- Working knowledge of Service Processes and Reporting

**QUALIFICATIONS**
- Minimum 3 years’ experience in administrative support services position
- Working knowledge of Fire & Life Safety Codes, Standards and System would be considered an asset.

**_
Classic Fire + Life Safety Inc. is an equal opportunity employer. At CFLS, we recognize the value of fostering a diverse, equitable, and inclusive organization and are committed to eliminating barriers faced by members of equity-seeking groups. Our DEI vision is to build an organization where everyone has access to the same opportunities, experience equitable outcomes, and can thrive and reach their full potential. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know._

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