Systems Administrator, Deployments
4 weeks ago
About eSentire
eSentire is on a mission to hunt, investigate and stop cyber threats before they become business disrupting events. We were founded on the premise that if you can’t find a solution, you build it. Entrepreneurship and innovation are in our DNA. Our culture is based on transparency, teamwork, and continuous innovation.
The Role
**Responsibilities**:
- Install new or reconfigure existing services and systems.
- Work with clients during product deployment to resolve issues of varying complexity
- Analyze client networks and make recommendations for integration with our service.
- Maintain documentation of all client tickets and deployments.
- Provide expertise and guidance to internal teams
**Requirements**:
- Experience working in a customer-facing role (either technical or non-technical)
- Excellent written and verbal communication skills.
- Solid understanding of network fundamentals such as ARP, switching, routing, network security, WAN, LAN, firewalls, event monitoring, logging, SPAN / port-mirroring, DNS and TCP/IP.
- Experience navigating and making changes to Linux configuration files via command line.
- Be interpersonal, open to direction and collaborative work styles.
- Demonstrate attention to detail and a commitment continuous improvement.
- Must be able to support a 24/7/365 environment and participate in on-call rotation as required.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Experience is software installation on multiple different Operating Systems
- Troubleshooting aptitude
Desired Skills
- Understanding of network switching, routing, and firewall hardware and configurations.
- Committed to providing exceptional customer service.
- Strong aptitude for solving problems independently.
- Understanding of Information Security best practices.
- Familiarity with automation techniques and technologies.
- Strong customer relationship skills.
- Continuous improvement mindset.
Our Culture and Values
At eSentire we work in a collaborative and innovative work environment. We work with brilliant and passionate people who strive and encourage others to do their best. eSentire’s idea-rich environment welcomes creative and sometimes unconventional perspectives
Total Rewards
We believe in rewarding performance and providing comprehensive benefits tailored to support your well-being. Our package includes comprehensive health benefits, a flexible vacation plan, and participation in our company-wide equity program, allowing you to share in the success and growth of our organization.
Accommodation
LI-SJ1
LI-Hybrid
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