Client Solutions Manager, Mid-market

3 months ago

Markham, Canada Gallagher Full time

About Us:
Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

Overview:
Our Commercial Mid-Market team is growing As the Client Solutions Manager, reporting to the Director of Client Solutions, you will be working directly with our commercial mid-market clients in delivering the world-class customer service Gallagher is so well known for. This means you will be managing an existing portfolio of clients - driving the renewal cycle, handling day-to-day policy changes, working on diverse accounts and collaborating with insurers.

Work Environment: Hybrid (Agile) - We, at Gallagher, enjoy the benefits of working remotely while also collaborating and interacting with each other in the office.

**Responsibilities**:

- Supporting a designated portfolio of Commercial Clientele, playing the lead role in business retention and continually building upon customer relationships
- Review accounts at renewal, taking the vital steps in placing coverage required by the client, re-marketing when required and adhering to binding authority set out by carriers
- Respond to client inquiries quickly and efficiently, maintaining the quick turnaround time for any actions required on behalf of the client
- Recognize upselling and cross-selling opportunities, driving the creation of quality leads, working with Account Executives in binding the client
- Consistently acting to upgrade insurance market knowledge, keeping abreast of new products and policy changes

Qualifications:

- Being solution oriented has always allowed you to offer clients the most resourceful and innovative solutions
- Strong communication and interpersonal skills enable you to develop deep relationships with clients and build synergy with colleagues
- People love working with you, and you with them
- Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively which allows you to exceed client expectations every time
- Maintaining a keen eye for detail comes easy and is key part of what has made you successful in your past roles
- Highly tech-savvy, with an ability to learn new systems, tools and processes
- 3 to 5 years of Commercial Mid-Market experience preferably within a brokerage environment
- Experience in within the Manufacturing segment and exposure to Complex Risk considered a strong asset
- Active RIBO License
- CAIB, CIP, CRM or other relevant certifications and or designations are highly valued in this role
- Knowledge of EPIC considered an asset

**What we can offer you**
- Competitive salaries and bonus plans
- Medical & dental coverage to meet your household's needs
- Life, Dependent Life and AD & D Insurance options
- Pension & group savings plans
- Employee stock purchase plan
- Educational expense reimbursement
- Employee assistance programs
- Discounted gym membership
- Opportunity for flexible work hours
- Paid sick days & personal days,
- Employee education recognition program
- Employee referral bonus program and more

LI-SS1 #LI-HYBRID

  • Client Solutions Manager, Commercial Mid-market

    3 months ago

    Markham, Canada Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Client Solutions Manager, Commercial Mid-Market

    4 months ago

    Markham, Canada Gallagher Full time

    Overview Our Commercial Mid-Market team in Markham is growing! As the Client Solutions Manager, reporting to the Director of Client Solutions, you will be working directly with our commercial clients in delivering the world-class customer service Gallagher is so well known for. This means you will be managing an existing portfolio of clients – driving the...

  • Manager, Mid-market Commercial

    4 months ago

    Markham, Canada NFP Corp Full time

    **Business Line: Mid-Market, Commercial** **Hours Per Week**:35 (Full-Time) **Job Duration**: Full-Time, Permanent **The Role at NFP** Our growing Mid-Market Commercial Team is seeking to hire a Team Manager who will work towards creating a trusting People First environment on an award-winning team by building trust & strong relationships for our Markham...

  • Sales and Marketing Manager

    3 months ago

    Markham, Canada OR Computer Solutions Inc. Full time

    OR Computer Solutions is looking to add a Sales and Marketing Manager to join its growing team. This individual with their sales expereise, marketing knowledge, customer management skills and excitment for technology will be delivering innovative business solutions that will support the organizations' growth to the next level. In this role, you will be asked...

  • Client Solutions Manager, Middle Market

    3 months ago

    Markham, Canada Gallagher Full time

    About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.We live a culture defined by _The Gallagher Way_, our set of shared values and guiding tenets. A culture driven by our people, over 45,000 strong, serving our clients with customized solutions that will...

  • Client Solutions Manager

    6 hours ago

    Markham, Ontario, Canada Gallagher Full time

    Job Title: Client Solutions ManagerAs a Client Solutions Manager at Gallagher, you will play a key role in providing exceptional client service to our Small Medium Enterprise clients. Reporting to the Director of Client Solutions, you will be responsible for managing a portfolio of clients, driving the renewal cycle, and building relationships with insurers...

  • Client Solutions Manager

    9 hours ago

    Markham, Ontario, Canada Gallagher Full time

    Job Title: Client Solutions ManagerAs a Client Solutions Manager at Gallagher, you will play a key role in providing exceptional client service to our Small Medium Enterprise clients. Reporting to the Director of Client Solutions, you will be responsible for managing a portfolio of clients, driving the renewal cycle, and building relationships with insurers...

  • Client Solutions Manager

    1 day ago

    Markham, Ontario, Canada Gallagher Full time

    Job SummaryWe are seeking a highly skilled Client Solutions Manager to join our team at Gallagher. As a key member of our client-facing team, you will be responsible for delivering exceptional client service and driving business growth through strategic relationship building and portfolio management.Key ResponsibilitiesManage a portfolio of clients,...

  • Client Solutions Manager

    2 days ago

    Markham, Ontario, Canada Gallagher Full time

    Job SummaryWe are seeking a highly skilled Client Solutions Manager to join our team at Gallagher. As a key member of our client-facing team, you will be responsible for delivering exceptional client service and driving business growth through strategic relationship building and portfolio management.Key ResponsibilitiesManage a portfolio of clients,...

  • Client Manager, Small Market Commercial Lines

    1 month ago

    Markham, Canada NFP Corp Full time

    **Business Line**:Small-Market Commercial Lines **Hours Per Week**:35 (Full-Time) **Job Duration**: Full-Time, Permanent *** **About the Role** Small Enterprise Businesses (SME) are an integral part of local economies that help to create a network of financial interconnection that fosters broad-based prosperity. NFP’s SME business division is there to...

  • Client Solutions Manager, SME

    3 weeks ago

    Markham, Canada Gallagher Full time

    Overview As the Client Solutions Manager, reporting to the Director of Client Solutions, you will provide outstanding client service to Gallagher's Small Medium Enterprise Clients. While working on a fun and collaborative team you will carry out a wide range of duties. You will be managing an existing portfolio of clients - driving the renewal cycle,...

  • Client Solutions Manager, Private Client Services

    3 months ago

    Markham, Canada Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Client Success Manager

    4 months ago

    Markham, Canada Metergy Solutions Inc. Full time

    **Role**: Client Success Manager **Status**: Full Time **Reports to**: Director, Client Management **Division**: Metergy Solutions, Inc. **Location**: Warden Office (Markham) The Client Success Manager role develops strong, positive, business-to-business relationships with a defined portfolio of clients. This is achieved through maintaining close client...

  • Client Solutions Manager

    4 months ago

    Markham, Canada Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...

  • Lead Manager, Canadian Tax Solutions

    1 month ago

    Markham, Ontario, Canada MNP Full time

    Senior Manager - Tax DivisionBecome a vital member of our Tax Division as a Senior Manager and contribute to our mission of delivering exceptional tax solutions. Our dedicated team excels in crafting tailored tax strategies within a multifaceted regulatory environment. In this capacity, you will serve as a key advisor, developing solutions for clients that...

  • Associate Client Solutions Manager

    4 months ago

    Markham, Canada Sentrex Distribution Inc. Full time

    **Position Type**: Full Time **Department**:Client Solutions **Work Location**:Markham, ON **Work Arrangement**: Hybrid (1-2 days/week in-office) **Work Hours**:Standard Business Hours Monday to Friday **Travel Required**: Occasionally A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support...

  • Client Solutions Manager, SME

    6 days ago

    Markham, Ontario, Canada Arthur J. Gallagher & Co. (AJG) Full time

    About the RoleWe are seeking a highly skilled Client Solutions Manager to join our global brokerage team at Arthur J. Gallagher & Co. (AJG). As a key member of our team, you will be responsible for providing exceptional client service to our Small Medium Enterprise (SME) clients.Your primary focus will be on managing a designated portfolio of clients,...

  • Client Solutions Manager, SME

    6 days ago

    Markham, Ontario, Canada Arthur J. Gallagher & Co. (AJG) Full time

    About the RoleWe are seeking a highly skilled Client Solutions Manager to join our global brokerage team at Arthur J. Gallagher & Co. (AJG). As a key member of our team, you will be responsible for providing exceptional client service to our Small Medium Enterprise (SME) clients.Your primary focus will be on managing a designated portfolio of clients,...

  • Lead Manager, Cash Flow Solutions

    1 month ago

    Markham, Ontario, Canada Scotiabank Full time

    Lead Manager, Cash Flow Solutions, Commercial BankingJoin us in fostering trust through integrity in all our endeavors.The Lead Manager position emphasizes sales initiatives within the mid-market and large commercial sectors. The offerings available to this sector encompass a comprehensive suite of Cash and Treasury Management as well as Electronic Banking...

  • Client Solutions Manager, SME

    1 month ago

    Markham, Canada Arthur J. Gallagher & Co. (AJG) Full time

    IntroductionIndulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...