Customer Service Representative
6 months ago
Promote and maintain good customer relationships
- Acknowledge and resolve customer complaints
- Ensure customer satisfaction and provide professional customer support
- Perform orders, refunds, and exchanges
- Monitor incoming product to provide accurate ETAs to customers
- Support the Sales Team with quote follow-up and proactively share customer information
- Gain an understanding of our products and how they are best utilized through continued development training
- Assist Warehouse Team to dispatch shipments by interfacing with our logistics providers
- Partner with Sales Team to resolve customer issues
- Adhere to all Company policies and procedures
- Comply with all Health & Safety related policies, procedures, and safe work practices
- Other duties as assigned
- High school diploma or equivalent
- Minimum two (2) years of customer service experience in a B2B environment
- Strong computer skills
- Experience with Sage and Salesforce an asset
- High attention to detail
- Excellent communication skills (written and verbal)
- Able to work independently and as part of a team
- Excellent problem-solving skills
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Customer Service Representative
6 months ago
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Customer Service Representative
6 months ago
Hamilton, Canada Webhelp Full time**Customer Service/Support** **Location** - Hamilton, Canada*** Job Title: Customer Service Representative (Bilingual: French/English) On-Site **Job Description**: The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support...
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Customer Service Representative
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Customer Service Representative
7 months ago
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Customer Service Representative
7 months ago
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Customer Service Representative
4 months ago
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Customer Service Representative
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Customer Service Representative
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Hamilton, Canada Uline Full time**Customer Service Representative** **Pay from $28 to $32 per hour - That's up to $72,000 - $80,000 per year with bonuses!** **Toronto Branch** **3333 James Snow Parkway, Milton, ON L9T 8L1** Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative Onsite
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Customer Service Representative
3 months ago
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Customer Service Representative
7 months ago
Hamilton, Canada Traffic Tech Inc. Full time**Who We Are**: When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions...
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Customer Service Representative
2 months ago
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Customer Service Representative
6 months ago
Hamilton, Canada Traffic Tech Inc. Full time**Who We Are**: When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions...
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Customer Service Representative
5 months ago
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Customer Service Representative
3 months ago
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Customer Service Representative
7 months ago
Hamilton, Canada RTC Appliances Full timeJob Description: Customer Service Representative **Duties**: - Provide exceptional customer service by promptly and courteously responding to customer inquiries and resolving issues - Assist customers with product information, order status, billing inquiries, and general account support - Process orders, returns, and exchanges accurately and efficiently -...