Facility Service Worker

3 months ago

Richmond, Canada Richmond Olympic Oval Full time

**Facility Service Worker**

**Position Type**: Unionized Auxiliary
**Department**: Operations
**Anticipated Start Date**:As soon as possible
**Number of positions available**:4

Facility Service Workers (FSW) play a crucial role in ensuring that guest experiences at the Richmond Olympic Oval are supported by outstanding first impressions. As a Facility Service Worker, you are both proactive and responsive in providing exceptional guest experiences through routine facilities and/or equipment care, cleaning and maintenance, parking operations, venue conversions and frontline operational services. FSW’s are great at finding solutions, capable of independent motivation, love to work in a busy operational environment, customer focused and able to perform well within a team environment.

**Your core responsibilities include**
- Parkade & parking operations support as required including wayfinding, in/out permissions, basic enforcement and general oversight at primary and secondary parking sites (some locations may be off-site in close proximity to the Oval)
- Facilities, grounds & equipment upkeep, including the safe moving, storing and set-up of equipment
- Building Service Worker (BSW) services as required including sanitization and cleaning
- Facility conversions and support services as required for multiple departments, meetings, events and/or similar
- Minor maintenance as required
- Vehicle and equipment operations on and off site as required
- Detail, presentation and service oriented in all duties as assigned

**Examples of Work include**
- Parkade support services such as traffic flow & capacity, safety & compliance initiatives, minor maintenance, etc.
- Detailed upkeep of exterior grounds, including waste & debris removal, safety & aesthetics checks, minor maintenance, etc.
- BSW support services such as sweeping, waste collection, recycling services, supply stocking, etc
- Cleaning and sanitization duties as assigned to BSW’s and/or FSW’s
- Review facility schedule to plan & prepare for public access, meetings, events, multi-department support services, etc.
- Liaise and support multiple internal and external stakeholders as required
- Execution and/or support of facility services & conversions
- Vehicle and equipment operations
- Inventory control and log entries as required
- Written and oral communications
- Minor maintenance tasks as assigned, interior & exterior
- Other duties as assigned

**Your schedule at the Oval will look like**:
As our operation runs from Monday through to Sunday, shifts could be between 7am-2am you may be expected to work evenings, graveyards, and weekends. Hours vary as a result of events and operational needs, such as shift coverage. Availability will be discussed during the interview stage.

**Working Conditions**:

- Must be able to work in all types of indoor & outdoor year-round climate conditions
- Must be able to be stand and/or walk for extended and/or full periods of shifts
- Must be able to meet ongoing physical demands of work, including safe lifting, pushing, pulling, bending, twisting, reaching, etc.
- Must be able to consistently lift a minimum of 50 lbs.
- Safe use of vehicles and equipment as required
- Independent and team work

**Knowledge, Skills & Abilities**:

- Exceptional detail and customer service skills
- Knowledge and ability of the cleaning methods, materials, tools and equipment used in janitorial work
- Knowledge of routine building and equipment maintenance, and minor repair tasks
- Knowledge of janitorial workplace hazards and safe practices
- Knowledge of and ability to provide excellent customer service
- Knowledge of and familiarity with a computerized maintenance management system is an asset.
- Ability to understand and follow oral and written instructions
- Ability to deal courteously and effectively with co-workers and the public
- Ability to work independently with mínimal supervision
- Experience with parking enforcement, road safety and/or traffic management (flagging) an asset
- Forklift and scissor lift certification an asset
- IT, A/V, event sound and/or audio experience an asset
- Experience with safe use of tools and equipment an asset
- Refrigeraton Safety Awareness education and/or certification an asset
- Must successfully complete and maintain a clear Criminal Record/Police Information Check.

**Qualifications and Experience**:

- Completion of Grade 12 or equivalent
- Valid BC Driver’s License
- Building Service Worker Certificate is preferred

**Compensation**:
$24.33 per hour (*inclusive of 12% in-lieu of benefits) as per the Collective Agreement.

**Perks**: Our workplace culture embraces People, Excellence, Leadership, Team and Innovation.
- Access to use the Oval's 20,000sq ft fitness centre with top class facilities, over 100 pieces of strength and cardio equipment, 4-storey climbing wall, YYoga studio, endless fitness classes, Olympic sized ice rinks and the Richmond Olympic Experience (ROX) museum (restr

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