Service Dispatcher
2 weeks ago
Energy Network Services is the largest turn-key lighting service provider in Canada. Operating programs for national and regional clients for energy efficient lighting, control systems, and lighting maintenance projects. We lead in the provision of innovative and cost-effective services for improving energy performance for commercial, industrial, retail, and institutional facilities in both the private and public sectors.
DUTIES AND RESPONSIBILITIES
- Perform diverse administrative support functions
- Providing first line client service support
- Receiving work orders and creating invoices
- Scheduling of work for field staff
- Inputs project information into databases and complete project set up process
- Maintain administration of project documentation
- Manage operational spread sheets
- Perform other related duties as assigned
SKILLS AND SPECIFICATIONS
- Organizational skills
- Strong English
- written and oral communication skills
- Capability of assuming responsibility and exercising independent judgement
- Schedule work to meet objectives, participate in short
- and long-range planning, and may become involved in developing and promoting conceptual change
- Excellent written and verbal communication skills, with tenacity to resolve issues
- Effective time management skills with the ability to multi-task and work on multiple projects concurrently under strict deadlines
- Self motivated, demonstrated initiative with a strong sense of urgency
- Ability to work effectively in a multidisciplinary team and interact with staff at various levels of the organization
EDUCATION AND QUALIFICATIONS
- University Degree or College Diploma is preferred
- Proficient with MS Office Suite - specifically in excel
- Previous work experience in a call centre/ dispatching role is an asset
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
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