Commercial Services Administrator

6 months ago

Nanaimo, Canada Coastal Community Credit Union Full time

**Position Ty**pe**:Temporary

**Duration**:Approximately three (3) months

**Together, Let’s Do Great Things**

We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for a **Commercial Services Administrator** so if you’re passionate about improving people’s financial health and have experience with sales and service, we’d like to hear from you.

**What’s the role?**

As a **Commercial Services Administrator,** under general supervision you are responsible for providing support to commercial lending personnel for processing of loan and mortgage documentation. Coastal Community Credit Union strives “to be the leaders in building relationships that improve financial health, enrich people’s lives and build healthier communities" and it is your responsibility as **Commercial Services Administrator** to be the primary point of contact for members and carry the vision statement forward in order to build, maintain, attract and expand the member’s relationship with the credit union.

Your duties will include:

- Verify information provided by members with outside sources, e.g., income verification.
- Disburse loans and mortgages, audit loan files for completeness and accuracy, and advise manager of deficiencies.
- Obtain and disperse information to and from outside sources, (e.g., lawyers’ payout statements) on a timely basis.
- Prepare annual account reviews.
- Provide sales and service expertise to inform members of new products/services and changes to existing products/services.
- Identify and actively pursue internal referral opportunities to develop business; as well as work to achieve sales objectives.
- Obsolete mortgages, loans, LOC’s and security releases including closing of files, completing the discharge and rebating insurance if applicable.
- Answer telephone inquiries, assist with counter inquires, and perform a variety of general administration office support functions including report maintenance and production.
- Perform other related duties as required.

**What are we looking for?**
- 1-3 years financial experience or an equivalent combination of education and experience;
- Successful completion CUIC 185 and/or CUIC 200, and be actively pursuing CUIC Fellow Designation;
- Completion of the Level II exam
- Proven sales record, above average MSR Lending Level I skills, and demonstrated positive leadership skills are required.

Ideally, you are a flexible, collaborative team player with:

- Working knowledge of credit union products and services, administration procedures related to the processing of loans, mortgages and LOC’s, and the Banking System.
- Excellent communication skills and the ability to articulate in a clear, concise manner is required to transfer information and understanding to members.
- Effective listening skills to and engage members/team members in conversation to understand and identify their needs to provide resolution through sourcing information and matching an appropriate product/service/support; as well as provide a referral to the appropriate individual to complete the request if required.
- Interviewing skills and the ability to ask probing questions are required, as well as having the flexibility to adapt to each request and move between a variety of member concerns/questions/requests.
- The ability to multitask with above average keyboarding and internet/computer navigation skills for searching on-line client data and product information while simultaneously conversing with the member is essential to ensure that members receive excellent member service.

If you’re an approachable problem solver who embraces self-development and life-long learning, you’ll be a great fit with us.

**Who are we?**

Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:

- We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
- We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
- We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.

At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.

Embarking on a journey with Coastal Community means joining an excepti

  • Commercial Tire

    2 months ago

    Nanaimo, Canada OK Tire Nanaimo-Commercial Full time

    OK Tire Nanaimo-Commercial requires a tire technician with extensive experience to provide commercial, fleet and after hours on-call services to their customers. Applicants must have at least 3+ years of experience as a tire technician, a valid drivers license and be physically fit for the position. The shift worked is Tuesday to Saturday with on-call work...

  • Commercial Tire

    6 months ago

    Nanaimo, Canada OK Tire Nanaimo-Commercial Full time

    OK Tire Nanaimo-Commercial requires a tire technician with extensive experience to provide commercial, fleet and after hours on-call services to their customers. Applicants must have at least 3+ years of experience as a tire technician, a valid drivers license and be physically fit for the position. The shift worked may be Tuesday to Saturday with on-call...

  • Commercial Tire

    6 months ago

    Nanaimo, Canada OK Tire Nanaimo-Commercial Full time

    OK Tire Nanaimo-Commercial requires a tire technician with extensive experience to provide commercial, fleet and after hours on-call services to their customers. Applicants must have at least 3+ years of experience as a tire technician, a valid drivers license and be physically fit for the position. The shift worked may be Tuesday to Saturday with on-call...

  • Real Estate Administrative Assistant

    6 months ago

    Nanaimo, Canada NAI Commercial Central Vancouver Island Full time

    **Job Summary** 460 GOC is an integrated group of companies, located on Vancouver Island and specializing in: - Commercial and Residential Real Estate - Property Management - Mortgage Investment and Finance - Communications We are looking for an organized, competent and self-motivated Real Estate Administrative Assistant for NAI Commercial CVI, to support...

  • Administrator (Commercial Division)

    2 weeks ago

    Nanaimo, Canada Jordans Full time

    Jordans is a well-established flooring company with operations in BC and Alberta. We have an exciting opening for a Costing Administrator to join our busy Floor Cover Commercial division in Nanaimo. The position involves data entry, invoicing and receivables management. **THE IDEAL CANDIDATE** **THE OPPORTUNITY** If this opportunity is right for you we...

  • Cleaner - Residential & Commercial

    6 months ago

    Nanaimo, Canada Simply The Best Cleaning Services Full time

    **Company description** We are located in Nanaimo on Vancouver Island. We are a small yet dynamic locally owned business. We are expanding and need motivated and reliable staff. We provide a range of cleaning services, residential, commercial and janitorial. We provide excellent growth opportunities for motivated and committed staff. We have weekdays,...

  • Commercial Cleaner

    6 months ago

    Nanaimo, Canada Simply The Best Cleaning Services Full time

    **Company description** We are a small yet dynamic locally owned business. We are expanding and need motivated and reliable staff. We provide a range of cleaning services, residential, commercial and janitorial. We provide excellent growth opportunities for motivated and committed staff. We have weekdays, evenings and even weekend work. You determine the...

  • Commercial Service Driver

    6 months ago

    Nanaimo, Canada BC Ferries Full time

    **COMMERCIAL SERVICES DRIVER** Casual Duke Point Terminal You work both independently and as a collaborative team member, utilizing effective problem-solving and time management skills. Strong communication and organizational skills are required for this position. **Join us!** - "We connect communities and customers to the people and places important in...

  • Commercial Sales Representative

    2 months ago

    Nanaimo, Canada Avenir Energy Full time

    **About Avenir Energy Ltd.** Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused, field-based business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in...

  • Commercial Cleaner

    6 months ago

    Nanaimo, Canada PR Cleaners Full time

    We're seeking an experienced and detail-oriented commercial cleaner to join our team. If you have a keen eye for detail, exceptional time management skills, and a proven background in commercial cleaning, we'd love to hear from you! **Responsibilities**: - Execute detailed cleaning tasks to meet and exceed client expectations - Read and follow...

  • Professional Commercial Cleaner

    4 months ago

    Nanaimo, Canada Beatrice Cleaning Services Inc. Full time

    Are you looking for consistent working hours with a professional team that values your career growth? Join our fast-growing cleaning crew. This is not your normal cleaning job! Start today and watch your career takeoff! We are currently looking for professional cleaners who value quality work. **Duties Include**: - Clean shared facilities including...

  • Business Development Officer

    6 months ago

    Nanaimo, Canada SHIPCART DISTRIBUTION SERVICES Full time

    Education: Bachelor's degree - Experience: 2 years to less than 3 years - or equivalent experience **Tasks**: - Develop policies - Supervise professional and support staff and students - Administer programs to promote industrial and commercial business investment in rural and urban areas - Perform administrative tasks - Plan development projects - Develop...

  • Administration Officer

    6 months ago

    Nanaimo, Canada SHIPCART DISTRIBUTION SERVICES Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Review and evaluate new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment - Administer...

  • Administration Officer

    1 month ago

    Nanaimo, Canada SHIPCART DISTRIBUTION SERVICES Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - **Tasks**: - Review and evaluate new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment - Administer...

  • Administration Officer

    6 months ago

    Nanaimo, Canada SHIPCART DISTRIBUTION SERVICES Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Review, evaluate and implement new administrative procedures - Delegate work to office support staff - Establish work priorities and ensure procedures are followed and deadlines are met - Carry out administrative activities of establishment -...

  • Specialist, Commercial Portfolio Management

    6 months ago

    Nanaimo, Canada CWB Financial Group Full time

    At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important...

  • Commercial Banking Relationship Manager

    3 days ago

    Nanaimo, British Columbia, Canada Business Development Bank of Canada Full time

    We are banking at another level.Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few.Opportunities for learning, training and development, and much more... POSITION OVERVIEWWe...

  • administration officer

    6 months ago

    Nanaimo, Canada SHIPCART DISTRIBUTION SERVICES Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksReview and evaluate new administrative procedures Delegate work to office support staffEstablish work priorities and ensure procedures are followed and deadlines are metCarry out administrative activities of establishmentAdminister policies and procedures related to the...

  • Commercial Tire Technician

    6 months ago

    Nanaimo, Canada Kal Tire Full time

    **Commercial Tire Technician - Nanaimo BC** **Location - **2294 MCCULLOUGH RD** **NANAIMO** **BC** **V9S 4M8** **Role Description** We are looking for dedicated Commercial Tire Technicians to join our store in Nanaimo BC. You will be responsible for providing exceptional tire services to our valued commercial customers. Reporting to the Store Manager, you...

  • Administrative Management Specialist

    4 weeks ago

    Nanaimo, British Columbia, Canada SHIPCART DISTRIBUTION SERVICES Full time

    Job DescriptionWe are seeking an experienced Administrative Management Specialist to join our team at SHIPCART DISTRIBUTION SERVICES.About the RoleThe successful candidate will be responsible for reviewing and evaluating new administrative procedures, delegating work to office support staff, establishing work priorities, and ensuring procedures are followed...