Manager, Quality Assurance

5 months ago

Surrey, Canada Westland Insurance Ltd. Full time

We’re searching for a Manager, Quality Assurance. Are you searching for new possibilities?

Discover what’s possible, with Westland.

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

**Expected Compensation**: The expected hiring range for this role is $102,400 - $128,000, with a 35-hour work week. Your rate of pay will be determined based on your individual qualifications and experience, while considering internal equity.

Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Interested in learning more?

**Why you'll love Westland**:

- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to drive your own success
- Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
- A total rewards program that takes care of your financial, physical, and mental health
- Flexible paid Values Days to celebrate days important to you
- Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

**Why we’ll love You**:

- You have over 6 years of experience leading QA teams in a mature IT environment
- You have experience on large technology projects, including familiarity with common challenges, roles and responsibilities of resources, and fast-paced working environment
- You are experienced with leading large, complex test projects containing multiple test events (in particular: smoke, performance, security, unit, integration, regression, UAT, production validation)
- You have experience testing ERP and SaaS solutions
- You are knowledgeable in the Systems Development Life Cycle (SDLC) waterfall, hybrid, and agile methodologies
- You have exceptional communication skills, both orally, in written formats and interpersonally
- You thrive in fast-paced, dynamic work environments and are able to keep track of complex testing plans
- You are extremely detail-oriented, organized, and demonstrate a high degree of initiative
- You preferably hold a professional QA certification

**Once here, you'll**:

- Lead and mentor teams of QA professionals to ensure efficient and effective quality assurance testing practices
- Approve, implement, and maintain quality assurance strategies, standards, and best practices to continually mature and improve Westland’s QA practices
- Communicate quality standards to QA team and other relevant stakeholders.
- Represent the QA practice as a project stakeholder
- Work closely with various groups and stakeholders leading and encouraging a culture of continual quality improvement
- Work closely with vendor and/or development teams providing timely management and resolution of QA escalations and issues
- Review and approve all Testing artifacts such as Test strategies, test plans and test summaries
- Monitor QA metrics, including test coverage, defect trends, and test execution progress
- Lead successful completion of all QA related project RAID log, project lessons learned and other action items
- Work with QA Leads to ensure currency of QA test tool sets and libraries
- Review and approve QA training material utilized to facilitate training sessions with business resources that do not have familiarity with QA practices or test phases
- Proactively manage risks and issues, communicating, and escalating as needed across multiple stakeholders from Test Governance, Project, Business and Delivery Management
- Responsible for team delivery of high-quality test artifacts that support project milestone completion
- Mentor team members on QA best practices and testing activities
- Capacity and resource management of the QA teams
- Participate in projects/programs where appropriate and in line with skill sets and development interests
- Establish and manage the QA team annual operating plan, ensuring the optimal financial and human resources allocation to support business needs
- Monitor and control costs, identify cost-saving opportunities, and provide accurate financial reporting and forecasting

Want to get to know each other better? Send your resume our way.

You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly

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