Quality Assurance Engineer

4 weeks ago


Surrey BC, Canada IEM Canada Full time

About IEM Canada

IEM Canada, (Industrial Electric Manufacturing, Inc.) in Surrey, BC, is the largest independent full-line manufacturer of custom electrical distribution and power quality equipment in North America. IEM has delivered customer-specific solutions to meet the ever-changing power requirements of growth industries in North America for over half a century. This position offers an exciting opportunity within an innovative, employee-oriented company

What We Offer:

  • Flexible Schedules
  • Extended health benefits
  • Dental coverage
  • Vision coverage
  • Life Insurance
  • Eligibility towards Group Retirement Savings Plan contributions
  • Employee Appreciation Events

Reporting to the Quality Manager, this position will support Quality and ISO 9001 across all areas of the IEM organization at the manufacturing site—both internal and external. Significant involvement with all areas of product and manufacturing, along with increased visibility, communication, and collaboration with key departments, is essential for this position.

Please note that this position will be 100% in the office, no remote work

Responsibilities:

The main functions of the Quality Assurance role include (but not limited to):

  • Collate, analyze and monitor company process & quality metrics against defined objective parameters
  • Write/author technical reports to management depicting the quality levels, quality problems and cost of quality.
  • Optimize manufacturability, assembly, testability, cost and quality of components (in-house and purchased) and final product
  • Monitor product performance/quality through gathering relevant data and producing statistical reports.
  • PFMEA and new program implementation including tooling and manufacturing processes to identify and mitigate risk identified
  • Review, understand and ensure manufacturing process meets customer and industry specifications and requirements
  • Identify/specify relevant quality-related and workmanship standards training needs.
  • Offer technical expertise to company on statistics, Six Sigma methodology, tools, and best practices
  • Define, develop document and implement manufacturing and assembly process and quality procedures in conjunction with department staff.
  • Conduct Corrective Actions - Internal and External
  • Understanding and knowledge of SolidWorks
  • Maintain and report department KPI’s
  • Facilitate problem solving techniques within production team (including suppliers).
  • Set up and drive standard work and best practices
  • Document clear project actions and enable timeline achievement
  • Development of robust, predictive quality systems in production environment by applying world class techniques (Six Sigma, SPC, GRR, 5Y, CAR, etc.)
  • Work with Engineering team on continuous improvement opportunities
  • Knowledge of IPC standards
  • Failure analysis to support production and assembly
  • Collaborate with other divisions to identify and document best practice
  • Perform Internal Audits, report and help solve non-conformances
  • Other duties as assigned

Qualified candidates must possess:

  • Degree/Diploma in Engineering or related discipline
  • A minimum of two years (or more) related experience in Quality Assurance
  • Solid background in Six Sigma methodology (green belt minimum, black belt preferred)
  • Advanced proficiency of Microsoft Office applications (Access, Outlook, Excel and PowerPoint)
  • Knowledge of manufacturing and quality process for a plant, division, or company with both design and production organizations.
  • Experience with the development, manufacturing and testing equipment, fixtures and processes for electrical connectors, harnesses and/or equipment.
  • Experience with UL/CSA and ISO 9001 QMS Systems
  • Excellent verbal and written communication proficiency
  • Attention to detail, Organizational and Time Management skills
  • Thorough compliance knowledge
  • Reliable with a respect to confidentiality
  • Ability to multi-task and prioritize in a fast-paced manufacturing environment

Physical/Mental/Environment:

  • Vision:
    Long periods of close work on computer screen.
  • Mental Demands:
    Interpret, analyze, research and handle multiple tasks simultaneously.
  • Environment:
    Climate controlled office space.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.



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