Client Care Specialist

2 weeks ago


Vancouver, Canada VCA Vancouver Animal ER and Referral Centre Full time

**Vancouver Animal Emergency and Referral Centre (VAERC**) is welcoming exceptionally organized multi-taskers who are enthusiastic self-motivated individuals as full-time Client Care Specialists. If you excel at customer service, have a passion for client care, and have a love for animals, we are excited to welcome you to our growing team We are building an incredible dream team who are committed to the highest standards of patient and client care. We practice ethical and compassionate medicine and want those individuals who enjoy working within a cooperative team.

**Workspace**

As a member of VCA Canada, VAERC is a rapidly growing Emergency and Specialty Hospital with a robust Imaging Center. VAERC has had a four (4) decade presence in Vancouver and we moved to our state-of-the-art facility in July 2016.

**Position Overview**

The role of the Client Care Specialist (CCS) is to strengthen the client, animal, veterinary bond through exceptional client service and education. Your role is vital to the success of our hospital You are the first and last point of contact and have the ability to leave a lasting impression building trust and loyalty with our clients. Your responsibility is to enhance the client’s experience by coordinating between the clients and members of the medical team. Your primary goal is to ensure the clients and their pets feel welcomed, expertly cared for, and appreciated.

**Desired Attributes and Requirements**
- Prior experience in customer service and administrative duties
- Prior knowledge/or ability to learn medical terminology
- Exceptional client service skills
- Empathetic, nurturing and positive attitude
- An ability in prioritizing needs, adaptable and open to change
- Initiative and are able to carry out assignments independently
- Above average time management skills and you pay attention to detail
- Previous veterinary experience is a bonus

**What VCA Canada Offers**

Join our team and you will make a huge difference in the lives of pets and their families With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture you can thrive in**:_We have the right fit for you_**
- A caring culture of **_Wellness and Appreciation_**
- RRSP Employer 5 % Match Program - saving for your future just got easier
- Competitive wages and benefits
- Annual uniform allowance
- Exceptional career development: there is room to grow here
- Employee Assistance Program
- Referral Bonus Rewards
- Opportunities to give back in your community through VCA initiatives
- Generous personal pet care discounts
- And extra perks like shopping discounts and cool wellness apps

**Salary**: $17.00-$21.00 per hour

Schedule:

- Day shift
- Evening shift
- Holidays
- Weekend availability

COVID-19 considerations:
Associates are currently required to wear masks whilst on shift

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)



  • Vancouver, Canada Better Bodies Club Full time

    **CLIENT CARE SPECIALIST / FRONT DESK** (PART TIME AVAILABLE) Better Bodies Club is a boutique personal training studio in the heart of Kitsilano; our studio is bright, friendly and inviting. We represent a 5 star guest experience which begins with first impressions at the front desk. When clients walk into our club, our client care team sets the tone for...


  • Vancouver, Canada VCA Vancouver Animal ER and Referral Centre Full time

    **Vancouver Animal Emergency and Referral Centre (VAERC**) is welcoming exceptionally organized multi-taskers who are enthusiastic self-motivated individuals as full-time Client Care Specialists. If you excel at customer service, have a passion for client care, and have a love for animals, we are excited to welcome you to our growing team! We are building an...

  • Accounting Specialist

    4 weeks ago


    Vancouver, Canada Product Care Full time

    **Accounting Specialist** Office Location: 2238 Yukon Street, Vancouver, BC (6th and Yukon) Hybrid **About The Position** The Accounting Specialist is responsible for accounts payable and accounts receivable clerical duties. In addition, they will interact with customers to register, on board and inform them on the Extended Producer Responsibility (EPR)...

  • IT Specialist

    4 weeks ago


    Vancouver, Canada Vancouver Laser & Skin Care Centre Full time

    **Job Title: IT Specialist** **Company Overview**:Join our dynamic team at RMEDY, a thriving organization with 100 employees, committed to innovation and excellence in the health and beauty field. We are seeking a skilled IT Specialist to enhance our technological infrastructure and support our growing team. **Responsibilities**: - **Network...


  • Vancouver, Canada Rentokil North America Full time

    Overview: **Exterior Plant Care Specialist** Are you passionate about customer service with an interest in horticulture? Love to enhance business environments? Enjoy working independently? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their...


  • Vancouver, Canada Rentokil Initial Full time

    **Exterior Plant Care Specialist** Are you passionate about customer service with an interest in horticulture? Love to enhance business environments? Enjoy working independently? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends! **Who are...


  • Vancouver, Canada Quicktech Full time

    Job Title: Client Onboarding Specialist Location: Lower Mainland **Job Description**: As a Client Onboarding Specialist, you will be responsible for onboarding new clients onto the company's management platforms and deploying new company tools and standard configurations to existing clients. You will also support the managed teams in completing projects by...


  • Vancouver, Canada Providence Health Care Full time

    Job Description Summary Reporting to the Regional Manager, Coding Informatics, Documentation and Data Quality, and working closely with the Coding Leadership Team and Coding team, the Specialist, Coding Standards & Data Quality provides LM HIM wide leadership and guidance to staff, HIM leaders and other individuals/groups in the Lower Mainland HIM,...


  • Vancouver, Canada Classic LifeCare - Vancouver, BC Full time

    **Classic LifeCare** is a locally owned and operated home care agency providing the finest home health care experience and nursing support for almost 50 years in BC and Alberta. We are an Accredited agency that helps people live in the moments that matter and build better lives by providing great health care and respecting people, choices and needs. We are...


  • Vancouver, Canada Providence Health Care Full time

    REQ: PHC23-139321 - Base Site: Shared Serv Scanning HUB - City: Vancouver - Status: Temporary Full Time - End Date: Mar 10, 2024 or return of incumbent - FTE: 1.00 - Wage: $33.13-41.43 - Job Category: Health Information Management - Post date: Feb 21, 2023 - Hours: 0800-1600 - As per the current Public Health Orders (Long Term Care/Seniors Assisted Living...


  • Vancouver, Canada Providence Health Care Full time

    Article Flag Mandatory Vaccination Please Note As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required. Summary ...


  • Vancouver, Canada Providence Health Care Full time

    Article Flag Mandatory Vaccination Please Note As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required. Summary ...


  • Vancouver, Canada Providence Health Care Full time

    Article Flag Mandatory Vaccination Please Note As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required. Summary ...


  • Vancouver, Canada Royal Bank of Canada Full time

    **Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...

  • Health Care Aide

    4 days ago


    Vancouver, Canada Ohana Care Inc. Full time

    Ohana Care Health Services is looking for Health Care Aides with a current health care aide certificate, and a passion for providing seniors with outstanding care. The most important part of our work is to make our clients feel they're cared for, and to build a trusting relationship. We offer competitive wages and a minimum 4 hour shift schedule. We offer...

  • Health Care Aide

    4 weeks ago


    Vancouver, Canada Ohana Care Inc. Full time

    Ohana Care Health Services is looking for Health Care Aides with a current health care aide certificate, and a passion for providing seniors with outstanding care. The most important part of our work is to make our clients feel they're cared for, and to build a trusting relationship. We offer competitive wages and a minimum 4 hour shift schedule. We offer...

  • Health Care Aide

    4 weeks ago


    Vancouver, Canada Ohana Care Inc. Full time

    Ohana Care Health Services is looking for Health Care Aides with a current health care aide certificate, and a passion for providing seniors with outstanding care. The most important part of our work is to make our clients feel they're cared for, and to build a trusting relationship. We offer competitive wages and a minimum 4 hour shift schedule. We offer...

  • Health Care Aide

    4 days ago


    Vancouver, Canada Ohana Care Inc. Full time

    Ohana Care Health Services is looking for Health Care Aides with a current health care aide certificate, and a passion for providing seniors with outstanding care. The most important part of our work is to make our clients feel they're cared for, and to build a trusting relationship. We offer a range of home care services provided in the home, at assisted...


  • Vancouver, Canada Machobear Studios Inc Full time

    **WHO ARE WE?** - **WHAT YOU’LL BE DOING**: Curiosity, persistence, and relentlessness are just a few of the many traits you bring to us as a Client Success Specialist. You are craving an opportunity that is no short of adventure, and, where boldness, grit, grind and sweat will be a necessity in your success. Are you inquisitive, adaptable, take pride in...

  • Health Care Assistant

    4 weeks ago


    Vancouver, Canada The Care Group Full time

    The Care Group (“TCG”) offers high quality residential care services to complex care clients in 8 homes throughout the Lower Mainland and Vancouver Island. **THE OPPORTUNITY** We are looking for **Registered Care Aides** to join our Braddan and Point Grey Private Hospital team in Vancouver, B.C. **What is in for you?** - ** Starting wage levelling at...