Showroom Supervisor

4 weeks ago

Vancouver, Canada EMCO Corporation Full time

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

**Job Description**:
As the Kohler Signature Store Supervisor, you will oversee all aspects of the plumbing showroom including the team, sales, operations, and financial performance while providing the leadership required to meet or exceed financial targets and ensuring high levels of customer satisfaction.

**Additional duties will include**:

- Drive sales and meet or exceed sales, product and gross profit targets while growing profit-sharing
- Recruit, develop, coach, and lead a team of world-class salespeople
- Develop and build strong relationships with designers, home builders and architects to grow profitable sales
- Set individual product line and teammate sales goals and hold the team accountable for meeting or exceeding sales and gross profit targets
- Analyze financial performance and implement appropriate strategies to increase sales, improve margins, manage assets, and increase both ROI and profit-sharing
- Enter orders and quotes in the system, expedite purchases while maintaining proactive communication with customers
- Build relationships in the community through local marketing efforts, hosting special events to build the customer base, and attending industry related events such as the Kitchen and Bath Expo
- Safeguard and maintain Profit Centre assets - buildings, inventory, equipment, and receivables
- Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
- Perform other tasks as requested by the Profit Centre Manager

**Qualifications**:

- College and/or University degree
- A minimum of 3 years of experience with showroom sales; plumbing, kitchen or bathroom showroom sales preferred
- A minimum of 2 years managing a team
- Knowledge of kitchen and bath design trends
- Valid driver’s license with a clean driver’s abstract
- Proficient in the use of Microsoft Office software
- Possess a strong work ethic and high standard of integrity
- Ability to build quality relationships with teammates, customers, and key vendors
- Possess strong sales skills, able to close the sale as well as lead and coach a highly effective sales team
- Able to interpret financial information and develop appropriate strategies to ensure long term business success
- Creates and builds a strong team environment, inspiring the sales team to achieve the highest levels of customer and employee satisfaction
- Possess strong organizational skills with the ability to multitask
- Ability to learn and operate the applicable software system used to process orders
- Intermediate math

**Preferred Skills**:

- Previous experience with or knowledge of products sold in the plumbing, kitchen, or bathroom showrooms
- Experience using Trend and Eclipse

Additional Information
**Why Join Our Team?**

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way

**In addition, we will offer you**:

- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time

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