Business Development Manager, Asia Miles
3 weeks ago
CRR - Customer Relationship & Retail
- Vancouver, Canada
- Cathay Pacific
- Application Deadline
08 Jan 2023
Company Description
Let your passion fly At Cathay Pacific Airways, we’re proud to be one of the world’s leading airlines. Our reputation is built on a long track record of success, an ongoing commitment to our home Hong Kong, and on the delivery of customer service that’s straight from the heart. All of this is possible due to our talented people who share our passion for aviation and our commitment to being the best. Our global family can open up a world of opportunities for you. This means that your first role at Cathay Pacific won’t be your last. It could take you anywhere. Join us and discover just how far you can go
Role Introduction
Key Responsibilities
**Non Air Partnership Development**
- Identify and explore potential new accrual partners to help achieve sales targets
- Maintain familiarity with partners’ marketing campaigns and activities to leverage resources and maximise the exposure opportunity of Asia Miles
- Assist to manage and maintain existing partnerships and conduct regular performance reviews
- Support in devising and executing marketing campaigns that utilise Asia Miles as the reward currency in accordance to the partners’ needs
- Lead activities and align with Headquarter brand/marketing communication/Public Relations strategies to raise the awareness of Asia Miles in North America
- Draft, negotiate, and conclude with partners on commercial terms in to maximise mutual benefits as required
- Support to manage and resolve contractual issues with partners
- Employ business analytics and member behaviour insights to increase members’ accrual and redemption activities through Asia Miles partners
- Champion initiatives in assigned focus areas
**Relationship Management**
- Establish and maintain a solid working relationship and rapport with internal and external partners
- Work with the Marketing and Communications teams to deliver service to partners as required
- Any other reasonable task as requested
**Requirements**:
**Academic qualifications**
- Tertiary education (a degree in business/marketing or a related discipline is an advantage)
**Knowledge, skills, training and experience**
- A minimum of 3 years' relevant experience in the field of sales, business development, partnership or marketing
- Experience of employment in hospitality, transportation or retail sectors is an advantage
- Demonstrable history in achieving targets with a sales orientated approach
- Excellent interpersonal communication and relationship building skills
- Proven ability to work under pressure and meeting tight deadlines
- Good command of spoken and written English and the local language
- Knowledge of Customer Relationship Management or database marketing is an advantage
- Must have the right to live and work in Canada
- Must comply with Company’s mandatory COVID-19 Vaccination policy
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