On-board Services

2 weeks ago

Cochrane, Canada Ontario Northland Full time

**POSITION**: On-Board Services (OBS) Server - Summer Student (2)

**DEPARTMENT**: Passenger Services

**LOCATION**:Cochrane***

**REFERENCE**: 500-11-24

**WHO WE ARE**:
Ontario Northland Transportation Commission (ONTC) is an Agency of the Province of Ontario that provides efficient and vital transportation services. We employ over 900 skilled professionals and are over 120 years old and proud of our heritage and connection to the communities we serve. We are focused on moving forward with the goal of being a valued leader in transportation.

**MAJOR DUTIES/ RESPONSIBILITIES**:

- Assist with dining car activities including: food and beverage sales, daily menu ordering, and completion of remittance, passenger carrying, waste, time sheets, arrival and departure times and associated forms.
- Assist with sales and inventory of dining car food and beverages.
- Assist providing quality customer service including implementation of outlined procedures in the event of train delays and/or services disruption.
- Participates in dining car organization and general cleaning.
- Assist in the commissary and loading supplies onto the train
- Assist with customer complaints and information regarding train procedures and safety requirements.
- Summer Term: May to September

**REQUIREMENTS**:

- Must be registered for school in the Fall of 2023 and provide proof of attendance for the 2023-2024 school year
- Good work ethic, energetic and enthusiastic
- Ability to work shift work and weekends
- Excellent interpersonal, oral and written communication skills
- Excellent customer service skills
- Strong organizational skills
- Experience in food service and customer service is an asset
- Certificate in First Aid an asset
- Smart serve certificate required
- Must be available for on-call work
- Must be committed to Company Health and Safety
- Fluency in both official languages (English and French) is required

Ontario Northland is an equal opportunity employer. Accommodation is available for applicants with disabilities throughout the recruitment process. Please contact Human Resources.
- Pour des renseignements en français composez le 1.800.363.7512 poste 494._

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