Call Center Agent

5 days ago

Laval, Canada Systèmes Sous-sol Québec Full time

**Systèmes Sous-sol Québec**, regional leader in the foundation repair industry in Quebec, is looking for a **Call Center Specialist **for our appointment center.

**WE BELIEVE IN WORK-LIFE BALANCE Permanent, full-time position.** **No weekend and No evenings. Possibility of hybrid** **work after 3 month.**

**We are recommended by: APCHQ and ACQ**. We were voted **Canadian Dealer # 1 at the Contractor Nation 2018 and 2020 annual convention** and we are the **recipient of the 2019, 2020 and 2021 Consumer Choice Awards.**

**Advantages**:

- 18$ per hour plus bonus
- **Permanent, full-time.** **No weekend and No evenings. Possibility of hybrid** **work after 3 month**:

- An environment where diversity, respect and trust are required
- A team you can be proud of
- great company reputation and work for an industry leader.
- We received a numerous award for integrity, ethics and customer service

**The Opportunity**:

- Handle inbound and outbound calls with professionalism and courtesy and provide customers with a remarkable experience
- Take calls and schedule appointments with customers that are in need of our products and services. NO HARD SELLING
- Make follow up calls ensure resolution and understanding
- Maintain customer records/files by updating account information
- Continuously monitor the calendar and ensure appointment scheduling is optimized
- Contribute to the team effort by performing related tasks as needed
- Process texts, archive, copy, print, post, organize, etc
- 1 years Customer Service or call center experience and good phone etiquette - good track record
- Excellent verbal and written communication skills in French and English
- Disciplined and motivated
- Ability to manage several tasks at the same time (multitasking)
- Good listening skills
- Ability to actively follow up
- Likes to consult and help people
- Find creative solutions to unforeseen events and problems
- Proficiency in computer skills

Since 2007, **Systèmes Sous-sol Québec** is a part of the best Contracting Network in the World, and you have an opportunity to be part of it too. As our company is expanding, we need new talents to meet the growing demand

We are looking for experienced **Call Center Specialist** to join our team. Our business has not stopped growing due to our excellent marketing programs, our products and our reputation.

**Job Types**: Full-time, Permanent

**Salary**: From $18.00 per hour

**Benefits**:

- Dental care
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

**Education**:

- Secondary School (preferred)

**Experience**:

- call center or customer service: 1 year (preferred)

**Language**:

- French (required)
- English (preferred)

Work Location: In person

  • Call Center

    1 week ago

    Laval, Canada Total Credit Recovery Full time

    **OVERVIEW OF POSITION** The bilingual compliance agent is responsible for auditing pre-recorded calls and associated files for quality assurance, and to ensure compliance with federal and provincial regulations, client’s directives as well as company policies and procedures. The compliance agent is also responsible for identifying and reporting on areas...

  • Call Center Agent

    2 days ago

    Laval, Canada Systèmes Sous-sol Québec Full time

    **Systèmes Sous-sol Québec**, regional leader in the foundation repair industry in Quebec, is looking for a **Call Center Specialist with a knowledge of Spanish language **for our appointment center. **WE BELIEVE IN WORK-LIFE BALANCE!!! Permanent, full-time position.** **No weekend and No evenings.** **We are recommended by: APCHQ and ACQ**. We were...

  • Agent(E) Centre D'appel

    7 days ago

    Laval, Canada Distinctive Full time

    Distinctive est l’un des distributeurs les plus influents et les plus performants de l’industrie de l’électroménager haut de gamme, ainsi que le plus important distributeur indépendant au Canada. Nous sommes présentement à la recherche _d'un(e) agent(e) au centre d'appel_ pour rejoindre notre équipe dynamique au centre d'expérience client....

  • Call Center Representative

    7 days ago

    Laval, Canada Groupe Kankei Full time

    We are looking for a hands on, effective individual to join our team as a Call Centre Sales Representative. **Job Duties**: - Pre-qualify clients to prepare them for the sales floor - Persistent in keeping up with non-contact sales pipeline. - Build rapport and trust with clients - Get customers feedback and online reviews. - Other duties as...

  • Call Center Representative

    6 days ago

    Laval, Canada KMTS Full time

    **Responsibilities**: Customer Support: - Provide exceptional customer service to individuals contacting the call center for assistance with telecommunications services. Inbound and Outbound Calls: - Handle a high volume of inbound and outbound calls efficiently and professionally. Technical Assistance: - Assist customers in troubleshooting and...

  • Call Center Representative

    4 days ago

    Laval, Canada Auto Primo, Laval Full time

    **Description complète du poste** Auto Primo est un concessionnaire automobile connaissant une grande croissance avec plus de 200 véhicules en inventaire. Vous devez etre dynamique, professionnel et proactif. **Fonction du poste;** - Répondre aux appels de nouveau clients et répondre à leur besoins - Prendre des rendez-vous pour le département des...

  • Customer Service Agent

    2 days ago

    Laval, Canada American Iron and Metal Full time

    Company Description **American Iron & Metal (AIM)** is a recognized global leader in the metal recycling industry, with more than 125 site locations and 3500 employees worldwide. We have continued to prosper for the last eight decades (we just celebrated our 86th birthday!) thanks to the dedication of our employees and the ongoing trust and support of our...

  • Agents Du Centre Des Ventes/sales Center Agent

    4 days ago

    Laval, Canada Groupe de Voyage Sunwing Full time

    **Agent(e)s** *** **Bilingues** *** **Français/Anglais** *** **pour le** *** **Centre** *** **D’appel** **Plusieurs opportunités disponibles!** **À propos de nous**: **L'opportunité !** Si vous aimez les voyages, (et aimez voyager!), nous sommes à la recherche d'agent(e)s Agent(e)s Bilingues Français/Anglais du Centre D’appel EPIC pour se...

  • Manager, Medical Information

    4 days ago

    Laval, Canada Bausch Health Companies Full time

    Bausch Health Canada is the international head office of Bausch Health Companies, one of the fastest growing international pharmaceutical companies dedicated to bringing quality health and wellness products to all Canadians. Our team manufactures and markets a wide variety of pharmaceutical and health products that are distributed in pharmacies, healthcare...

  • Damage Insurance Agent

    4 days ago

    Laval, Canada Square One Insurance Services Full time

    OUR COMPANY At Square One, we’re aiming to modernize home insurance so that it better meets the needs of people today, not those from the 1970s or earlier. We’re doing this by eliminating unnecessary complexities built into traditional policies, and by living the following values: - Treat people the right way. - Take ownership and solve problems. - Be...

  • Bilingual Customer Service Agent

    4 days ago

    Laval, Canada Xerox Full time

    **City**:Laval **State/Province**:Quebec **Country**:Canada **Department**:Customer Business Operations & Administration **Date**:Wednesday, March 1, 2023 **Working time**:Full-time **Ref#**:20022265 **Job Level**:Individual Contributor **Job Type**:Experienced **Job Field**:Customer Business Operations & Administration **Seniority...

  • Agent Bdc

    6 days ago

    Laval, Canada Auto Primo, Laval Full time

    **Description complète du poste** Auto Primo est un concessionnaire automobile connaissant une grande croissance avec plus de 200 véhicules en inventaire. Vous devez etre dynamique, professionnel et proactif. **Fonction du poste;** - Répondre aux appels de nouveau clients et répondre à leur besoins - Prendre des rendez-vous pour le département des...

  • Agent Bdc

    3 days ago

    Laval, Canada Auto Primo, Laval Full time

    **Description complète du poste** Auto Primo est un concessionnaire automobile connaissant une grande croissance avec plus de 200 véhicules en inventaire. Vous devez etre dynamique, professionnel et proactif. **Fonction du poste;** - Répondre aux appels de nouveau clients et répondre à leur besoins - Prendre des rendez-vous pour le département des...

  • Agent Bdc

    1 week ago

    Laval, Canada Auto Primo, Laval Full time

    **Description complète du poste** Nous sommes actuellement à la recherche d’employés dynamiques, fiables et capables d’avoir une influence et un impact significatif sur l’ensemble de nos départements, afin de stimuler la croissance de nos bénéfices. Nous apprécions les personnes adoptant une approche positive et énergique et nous nous...

  • Agent Au Ventes Internet

    6 days ago

    Laval, Canada Auto Primo, Laval Full time

    **Description complète du poste** Auto Primo est un concessionnaire automobile connaissant une grande croissance avec plus de 200 véhicules en inventaire. Vous devez etre dynamique, professionnel et proactif. **Fonction du poste;** - Répondre aux appels de nouveau clients et répondre à leur besoins - Prendre des rendez-vous pour le département des...

  • Agent Au Ventes Internet

    2 days ago

    Laval, Canada Auto Primo, Laval Full time

    **Description complète du poste** Auto Primo est un concessionnaire automobile connaissant une grande croissance avec plus de 200 véhicules en inventaire. Vous devez etre dynamique, professionnel et proactif. **Fonction du poste;** - Répondre aux appels de nouveau clients et répondre à leur besoins - Prendre des rendez-vous pour le département des...

  • Hybrid Bilingual Insurance Advisor

    4 days ago

    Laval, Canada TD Bank Full time

    402418BR Call Center Laval, QC March 9, 2023 Company Overview Department Overview “Welcome to TD, how can I help?” Helping is at the heart of all we do within TD’s contact center, and we’re proud of the value we deliver for more than 25 million clients. TD Insurance colleagues are part of the greater TD family with a focus on helping protect...

  • Client Financial Services Agent

    4 days ago

    Laval, Canada Desjardins Full time

    As a client financial services agent at- Caisse Desjardins de l'Éducation - , you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business relationships. You have the latitude and are called upon to take charge of the immediate needs of members and clients by offering simple...

  • Call Centre Agent

    4 days ago

    Laval, Canada Recrute Action Inc. Full time

    Work Term: Temporary - Work Language: Bilingual - Hours: 37.5 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Computer hardware or software retailer/wholesaler - Relocation costs not covered by employer - Help desk - Urban area **Tasks**: -...

  • Client Financial Services Agent

    Found in: Talent CA C2 - 5 days ago

    Laval, Canada Desjardins Full time

    As a client financial services agent at Caisse Desjardins de l'Éducation, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business relationships. You have the latitude and are called upon to take charge of the immediate needs of members and clients by offering simple and...