Forklift Field Service Technician

2 months ago

London, Canada Alta Material Handling Full time

Alta Material Handling is currently looking for a full time **Forklift Field Service Technician **for our **London, ON** branch. This position is first shift, M - F, and hourly (no flat rate). Field Technicians are provided a company service van, which is provided for our Techs to drive home (you don't leave it at our shop at the end of the day), along with a fuel card. The primary responsibilities of the position consist of, but are not limited to:
**Responsibilities**:

- Performing preventative maintenance on customer forklifts and other material handling equipment
- Diagnose and repair all forms of customer equipment
- Completing each repair job in a timely, efficient and professional manner
- Providing exceptional customer service
- Work and manage workloads independently
- Proper completion and submission of all required paperwork
- Field Technicians are responsible for company vehicle and on-board parts inventory
- Incorporate Alta's Guiding Principles into daily activities
- Performs other duties as assigned
- Consistent, regular, and reliable attendance including being ready for work at the designated start time

We encourage our Technicians to participate in our in-house paid training program, allowing them to acquire additional skills in diagnosis and troubleshooting and further advance their career as a Technician. Also, company uniforms are provided

**Qualifications**:

- Two years of previous forklift repair experience is highly desired
- Previous field experience is highly preferable
- Strong working knowledge of electric and liquid propane units
- Excellent mechanical aptitude
- Possess own tools
- Must have clean driving record and valid driver’s license to drive company vehicle
- Computer programs - Hyster TKC training software and Yale/Hyster contact management system
- Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
- Mathematical Skills - Basic: Ability to add and subtract

**Physical Demands/Work Environment**:

- Physical/Sensory Functions: Regularly will stand, walk, use hands, reach with hands; Frequently will talk/hear; Occasionally will sit, climb or balance, stoop, kneel, crouch or crawl.
- Vision: No special vision requirements.
- Lift and/or Move Functions: Regularly will lift up to 10 pounds; Frequently will lift 11 to 25 pounds; Occasionally will lift from 26 to 100 plus pounds
- Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, outdoor weather conditions; Occasionally will work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, vibration

**Job Types**: Full-time, Permanent

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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