Field Technician

5 months ago

London, Canada Leavitt Machinery Canada Inc. Full time

**Leavitt Machinery** is one of the fastest growing material handling equipment dealers in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, we have achieved continued growth over the past 25 years.

Leavitt Machinery is an integral entity within the Venturis group of companies, an extensive and integrated network of rapidly growing businesses, including over 60 branches and 1300 employees. Venturis strategically invests in visionary and values-driven organizations, with expertise in acquiring and managing leading material handling equipment dealerships supporting the construction, industrial, forestry, mining, and agricultural markets, among others.

In addition to our expanding dealership network, the Venturis portfolio includes complementary companies providing financing, freight and logistics, parts manufacturing, industrial parts supply, component rebuilding, training solutions, and marketing.

With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

**The Opportunity**

Leavitt Machinery is looking for a **Field Technician** to join our team in **London, Ontario.** Reporting to the Service Manager, the Field Technician will be assigned to critical machinery repair tasks required by our loyal customers.

**Essential Duties & Responsibilities**

As the Field Technician your key responsibilities will include:

- Perform work orders as assigned by the Dispatcher
- Ensure all parts are present before traveling to customer sites
- Perform machinery repair work for customers
- Complete work order forms for assigned jobs and secure customer signatures on all work order forms
- Review and discuss job details with customers
- If diagnosis time exceeds 2 hours, seeks help from Leadhand, Chargehand, Service Manager, or Tech Center as required
- Look for additional repair opportunities on retail jobs and communicate to the Supervisor or PSSR on each job as needed
- Complete all necessary warranty paperwork as instructed by the Warranty Administrator
- In the event of a safety incident, completes all necessary paperwork as laid out in the Leavitt Safety Program
- Follow all warranty processes laid out by the Warranty department
- Keep parts shelf and work area clean at all times, including service truck
- Communicate actively with the Field Dispatcher after every job
- Regularly service and maintain service truck at required maintenance intervals
- Ensure all paperwork is complete before leaving job sites

**Required Skills & Qualifications**
- Driver’s license required
- Provincial Heavy Duty certification, or relevant trade certification
- Possession of a 310S Automotive Technician, 310T Truck Technician, or a 282E Powered Lift Truck Technician certification is an asset
- Strong work ethic and a positive attitude
- Ability to communicate effectively and professionally with external customers and internal stakeholders
- Ability to travel to customer sites within the local region
- Must be able to gain access to Federal Government buildings through clearance screening process
- Experience with the Linde product line is considered an asset

**Benefits & Perks**

Leavitt Machinery Canada is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan:

- Company paid medical health care plan for you and your dependents
- Extended health plan - 100% employer paid
- Dental plan, vision plan, and prescription drug coverage
- Annual health care spending account
- Life insurance, disability insurance, and travel insurance - 100% employer paid
- Sick leave plan - 100% employer paid
- Employee assistance programs
- RRSP matching
- Wellness days
- Ongoing professional development opportunities
- Boot and Tool Allowance
- The base pay range for this role is: $38.00/hr - $44.00/hr. _
- This is an onsite role based in London, Ontario. _

LeavittMachinery

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