Temporary Onsite Service Representative

6 months ago


Kelowna, Canada W.W. Grainger Full time

**Grainger **is North America's leading distributor of maintenance, repair, and operating products and services
Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe.

We're looking for passionate people who can move our company forward
We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working
We embrace new ways of thinking and recognize everyone is an individual
Find your way at Grainger.

We currently have an exciting opportunity available in our Keepstock division
Keepstock is a service offered by Grainger to control and organize MRO (Maintenance, Repair & Operations) inventory and streamline procurement processes for our customers.

The **Onsite Service Representative’s (OSR)** main function is to support Grainger’s strategic vision to be Our Customers’ First Choice by providing the best service each and every time to customers in helping them manage their inventory and operations.

**Main Duties and Responsibilities**:
Customer Service/Inventory Management
- Services multiple customer locations on a designated route by providing the following services:

- Receive and stock purchased product in designated customer locations.
- Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.
- Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
- Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.
- Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.
- Meet defined KPI’s for the position.

Account growth
- Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program)

Cross-functional partnerships
- Execute onsite service component of account strategy as defined by cross-functional business partners.
- Work with sales partners to improve customer experience and increase business.

Job Requirements:
**Required Experience and Qualifications**:

- High school diploma and 1-3 years’ experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
- Self-motivated, with high energy and dedication to customer service and sales growth.
- Must be comfortable on daily use of technology.
- Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
- Handle various technical and operational issues.
- Operate in a rapidly changing environment.
- Excellent verbal and written communication skills.
- Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).
- Must possess and maintain a valid driver’s license in province of residence.
- May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.

**Other Work Requirements**:
Ability to lift 25 to 50 lbs.
- Works on-site at customers’ facilities. Personal protective equipment is often required.

Full job description with comprehensive list of responsibilities is available upon request.

**Rewards and Benefits**:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more

**DEI Statement**

We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact. If your experience doesn't align perfectly with this job post, we still encourage you to apply.

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.

LI-MS2

**Sign up now **Join Our Talent Network

**Job Snapshot**:
**Location**: Kelowna, British Columbia (Onsite)

**Experience**: Not Specifi



  • Kelowna, Canada W.W. Grainger Full time

    **Grainger **is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe. We're looking for passionate people who can move our company forward. We have a...


  • Kelowna, Canada Kal Tire Full time

    **Temporary Front Counter Sales Representative** - **Kirschner** **Rd**, **Kelowna, BC** Are you on the lookout for a company that appreciates your hands-on skills and offers you paid training & and flexible hours? Look no further! At Kal Tire, we are excited to welcome Temporary Front Counter Sales Representatives to join our team at our **1997 KIRSCHNER...


  • Kelowna, Canada Kal Tire Full time

    **Temporary Front Counter Sales Representative** - **(**Hwy 97 N)**,** **Kelowna**,** BC** Are you on the lookout for a company that appreciates your hands-on skills and offers you paid training & and flexible hours? Look no further! At Kal Tire, we are excited to welcome Temporary Front Counter Sales Representatives to join our team at our **3482 HWY 97...


  • Kelowna, Canada PC Financial Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** **Location**: 2280 Baron Rd, Kelowna, British Columbia, V1X 7W3 **When you hire great people, great things can happen.** PC Financial offers unprecedented value to Canadians through payment products. We’re a different kind of bank with a different type of...


  • Kelowna, Canada HRConnects Full time

    Please note: This role is 100 % onsite.The Onsite Technical Support Specialist is responsible for providing “hands on” support to internal customers with all IT infrastructures from workstations, laptops, iPads, Android tablets, printers to network equipment, VOIP telephones, backup appliances, wireless access points, server equipment, storage devices,...


  • Kelowna, Canada HRConnects Full time

    Please note: This role is 100 % onsite.The Onsite Technical Support Specialist is responsible for providing “hands on” support to internal customers with all IT infrastructures from workstations, laptops, iPads, Android tablets, printers to network equipment, VOIP telephones, backup appliances, wireless access points, server equipment, storage devices,...


  • Kelowna, British Columbia, Canada FortisBC Full time

    Position OverviewWe are a Canadian-owned, BC-based company with employees across the province, who are focused on quality service and customer satisfaction. We proudly serve our customers in 135 BC communities, and 58 First Nations communities across 150 Traditional Territories.What you'll bringEnthusiasmA solid customer focusStrong communication...

  • Sales Representative

    4 weeks ago


    Kelowna, British Columbia, Canada Future West Solar Full time

    Job Title: Sales Representative - Green Economy SectorJob Type: TemporaryWork Hours: 30-40 hours/weekLanguage: EnglishFuture West Solar is seeking a Sales Representative to join our team in the Green Economy Sector. The successful candidate will have the opportunity to work with a dynamic team and develop their sales skills in a fast-paced...

  • Service Representative

    6 months ago


    Kelowna, Canada National Service Solutions Full time

    Specialty Building Products is a people first organization. National Service Solutions is an SBP Brand. You may be wondering, why should I join Specialty Building Products. We live our Core Values and they reflect what we actually believe and how we actually behave. They are who we are. You are joining a team that is built upon a strong culture and...


  • Kelowna, BC, Canada HRConnects Full time

    Please note: This role is 100 % onsite. The Onsite Technical Support Specialist is responsible for providing “hands on” support to internal customers with all IT infrastructures from workstations, laptops, iPads, Android tablets, printers to network equipment, VOIP telephones, backup appliances, wireless access points, server equipment, storage...


  • Kelowna, BC, Canada HRConnects Full time

    Please note: This role is 100 % onsite. The Onsite Technical Support Specialist is responsible for providing “hands on” support to internal customers with all IT infrastructures from workstations, laptops, iPads, Android tablets, printers to network equipment, VOIP telephones, backup appliances, wireless access points, server equipment, storage...


  • Kelowna, British Columbia, Canada Kelowna Christian Center Society Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to fill the role of Christian Financial Services Assistant - Temporary Role. This position will be responsible for providing administrative support to the Finance Department, ensuring the smooth operation of financial processes and procedures.


  • Kelowna, Canada Okanagan College Full time

    Competition Details Position Information Position Number P00185 Position Title Customer Service Representative - Market (On-Call) Division/Portfolio Ancillary and Business Services Department/Program Ancillary & Business Services Location Kelowna Other Flexible Work Options Your Opportunity Under the direct supervision of the Business and Food Services...


  • Kelowna, Canada Secure Rite Full time

    **CUSTOMER SERVICE REPRESENTATIVE (CSR) - JOB POSTING** You are a people person and love details. You enjoy working within a team environment and have a positive, upbeat personality. You are seeking a position that allows you to pour your passion for people, excellence and community into helping customers while working for a fast-growing company that still...


  • Kelowna, British Columbia, Central Okanagan, Canada HRConnects Full time

    Please note: This role is 100 % onsite.The Onsite Technical Support Specialist is responsible for providing “hands on” support to internal customers with all IT infrastructures from workstations, laptops, iPads, Android tablets, printers to network equipment, VOIP telephones, backup appliances, wireless access points, server equipment, storage devices,...


  • Kelowna, British Columbia, Canada beBee Professionals Full time $30,000 - $45,000

    beBee Professionals in Kelowna is seeking a highly motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle...


  • Kelowna, British Columbia, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative to work at our food counter in Kelowna. In this role, you will be responsible for taking customer orders, preparing food items, and delivering exceptional customer service.Key Responsibilities:Greet customers and take their orders efficiently.Prepare food items according to customer...


  • Kelowna, Canada CB Canada Full time

    Customer Service RepresentativeLocation: Kelowna, BCYour positive attitude is what makes you special and you genuinely like working with people, so why not join the EBus team as a Customer Service Representative? EBus is currently seeking part-time Customer Service Representatives to join our team based out of our Kelowna Ticket Office. Shifts include...


  • Kelowna, British Columbia, Canada beBee Professionals Full time $35,000 - $50,000

    Customer Service Representative OpportunityWe are seeking a skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Kelowna, Canada.Key Responsibilities:Provide exceptional customer service via phone, email, and chat, ensuring timely and professional issue resolution.Offer product and service information, addressing...


  • Kelowna, British Columbia, Canada Pro-Line Building Materials Full time

    Job Title: Customer Service RepresentativePro-Line Building Materials Ltd. is a leading distributor of roofing, insulation, and waterproofing products in Western Canada. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.The successful candidate will be responsible for assisting,...